February 25, 2007

Vonage Passes One Year IPO Anniversary

On March 23rd, troubled VoIP provider Vonage passed their one year anniversary for going public, and their stock price has yet to improve. While recently developments such as Vonage pre-paid calling cards and possibly a service called Vonage Wireless might help boost their stock price, not everyone is holding out hope.

I've been saying from the very beginning of Vonage's stock price drop that there's a very real possibility that it was orchestrated by legacy telco interests so that Vonage could be bought out cheap. I still subscribe to that theory. If the stock continues it's trend, it's in a very real danger of becoming a penny stock that pretty much anyone could pick up for a song.

February 22, 2007

Now That's What I'm Talking About: Vonage Phone Cards

Prepaid phone cards from Vonage? Pat Phelan from Roam4free is calling this a winner guaranteed. I'd have to agree. Vonage is rumored to be offering branded calling cards that either offer free minutes or direct billing. The latter simply means that if you have a Vonage account and go travelling, you'll be able to utilize your calling plans. They'll supposedly be integrating this with the V-Phone memory stick device.

How can this offering not be good for Vonage? It's not an issue of innovation so much as convenience for subscribers. And it's probably more acceptable to some than Vonage Wireless.

Watch Out For Tech IPOs in 2007

Om Mailk writes about Business 2.0's Michael Copeland, who says this year will be a big one for tech companies to go public. I'd have to agree. Last year was iffy for many tech firms, who delayed their IPOs or saw poor returns after going public. A fortunate few, especially in the RFID market, managed to get VC (Venture Capital) funding.

I subscribe to theory that there will be a tech bubble burst in 2010 or 2011. The economy in North America has gone into the tank at the end of a decade, or in the first year of a new one - every decade since 1970, that I'm aware of. I think that not even a Democrat becoming the next President is going to deflect that. However, if the right Democrat wins, I'm speculating that we'll see amazing growth in the stock market over the next 4-8 years. (Though I don't know who that person is, who the voters will accept, but I have a suspicion - someone who hasn't throw their hat in the ring yet.)

That said, I don't think this will be a big IPO year for VoIP IPOs, though things may change in 2008 or 2009. Investors are probably still wary because of Vonage stock's poor performance, and they and Skype are probably the two most well-known VoIP services around the world.

February 21, 2007

Vonage Going Wireless?

Nuno of 21Talks reports that Vonage is about to start offering wireless services later this year. They'll also be reselling other broadband Internet access.

This might just be what Vonage needs to boost their profile. Ultimately, they're in business to make money. No doubt Vonage's shareholders will be happy with a rising share price. Customer would likely be happy to know that their VoIP provider will be staying in business after all.

If Vonage can do this by expanding their services and products offering, then all power to them. And if they end up being called Vonage Wireless like Nuno quotes some analysts saying, is that going to affect their business? Personally, I kind of like the sound of that. Om Malik, on the other hand, thinks it's more confusing to the market.

February 04, 2007

VoIP Roundup - Sun Feb 04, 2007

David Pogue of the NY Times appeared on MSNBC recently to talk about options for VoIP service. He emphasized, at the news anchor's query, that we're all headed towards free Internet calling and that Vonage had nerve charging U$25/mth for their V-Phone USB stick for unlimited calling.

Chairmen from both Comcast and Time Warner have been appearing on MSNBC to say how well Triple Play has been working for them. Time Warner Cable is supposed to be spun off later this year, with the hopes of an upcoming IPO.

Om Malik reports that Austria's Jajah wants a 2007 IPO. they have the backing of VC firm Sequoia Capital. Their model of offering VoIP-based (bridged) calls - which are now ad-suported in Europe - will appeal to anyone who wants free or cheap long distance without having to download a soft client.

November 17, 2006

Show Me The Money In VoIP - What's With Vonage Shareholders?

Having once held share options, which couldn't be sold until they matured - thus costing me profit - I find this very odd on the surface: a bunch of major Vonage shareholders have petitioned [Russell Shaw] the US SEC (Securities and Exchange Commission) to delay a change that would make it easier to sell their stock. Insiders and some other shareholders typically have to wait a grace period after an IPO before they can sell. But let's dig deeper.

As Russell points out, one of the petitioners is Jeffrey Citron, Chairman, once worth nearly a billion on paper. Are they trying to suggest to the public that maybe something good is going to happen, hence they don't want to sell their stock just yet? Maybe those with the greatest number of shares are pushing for this so that remaining major shareholders won't bail out and sell off their stock. That makes a great deal of sense. Even though the petitioners own about 2/3 of total shares, a sell-off from the remaining 1/3 might devalue the stock even further, causing the 2/3 owners to lose even more money. Keep in mind that the latter have been invested since the IPO, and they've lost about half their investment.

But pure play VoIP providers like Vonage are not the ones making money in VoIP. For them, I fear, it's going to be an uphill battle. And maybe being acquired might not be such a bad thing. Maybe.

October 10, 2006

Vonage Bundles VoIP With Computers

If you've purchased a computer in the last few years, you may have been given free AOL, Netscape or other Internet access hours as part of the package. Well, Vonage got smart and is now offering a discount on their VoIP service bundled with new Hewlett-Packard and Compaq computers. [via Teleclick]

Now a discount may not be enough for everyone to get excited about, but the marketing exposure might garner Vonage a few more customers and keep them in the VoIP subscriber race. In fact, it might be enough to stave off the subscriber increases that cable companies like Comcast have enjoyed lately, and increase Vonage's odds of staying in business.

September 29, 2006

Odds On Vonage

VoIP News has a well-thought out post about Vonage, complete with financials, estimates, and most interestingly the odds on several scenarios occuring. These scenarios are pretty much in line with what I've been saying about Vonage's future paths. Vonage is one of the first (if not the first) VoIP provider to go public, and that automatically raises their profile.

That means they are a threat to traditional telcos from the telcos' perspective for many reasons. And for those countries that regularly wiretap phone calls, VoIP is also a threat to intelligence and law enforcement agencies. CALEA in the US stipulates that regular telecommunications has to have a backdoor for recording calls, even though experts question whether CALEA can be implemented for VoIP.

So the question is why aren't other companies going through the same sort of thing, if VoIP is such a threat? Well, just my opinion, but besides Vonage being one of few publicly-traded VoIP providers (not hardware manufacturers), I think it would be kind of obvious if every VoIP provider was having problems. If there is in fact intentional financial and technical sabotage, it has to be subtle and not widespread..

September 28, 2006

VoIP Roundup - Thur Sep 28/06

Vonage: Charging To Cancel Accounts
Andy Abramson says Vonage charged him to cancel his account, but explains how he was able to keep his phone number (a form of phone number portability). The VoIP Girl also cancelled her Vonage account, as did Tom Keating, who recorded his call to customer service. What is this? VoIP bloggers-cancel-Vonage week? Current cancellations not withstanding, Vonage still holds the most VoIP market share.

Rebtel Picks Up $20M In VC
Rebtel Networks in Stockholm just picked up US$20M in Series A funding from Index Ventures and Benchmark Capital. [via Light Reading]

Skype And eBay Facing Civil Suit
Why a civil suit I don't know, but Skype and eBay are facing one from a company called Mangosoft Intellectual Property, a division of Mangosoft, regarding a supposed patent infringement. [via The VoIP Weblog]

Smart Telecom Lays Off 180 People
While Comcast, the US cable company leading in the cable VoIP subscriber race, is planning to hire 4000 people, UK's Smart Telecom just laid off 180 people last week. There are another 70 jobs threatened. The company is taking a loan from a co-founder and major shareholder to keep going, and needs more to upgrade its broadband infrastructure. [via The Register UK]

September 21, 2006

Could Alarm.com Help Pure Play VoIP?

Yesterday, I reflected briefly on Alarm.com's signing of SunRocket as a partner, who follow Vonage, the first to sign. Like other competitors InnovAlarm and NextAlarm, Alarm.com offers home security alarm services using VoIP for the communications component. Garrett Smith thinks that this sort of additional VoIP-based service might give pure play VoIP providers such as SunRocket and Vonage a bit more competitive edge, by offering their own "triple play" of services, compared to broadband providers.

While I vaguely said something similar, I still feel that cable providers have the edge, especially considering that Alarm.com is target this type of VoIP provider next for partners. PhoneBoy weighs in, basically agreeing, and says any advantage will be minimal because pure plays won't be offering anything unique.

That doesn't mean that there isn't any market for pure play VoIP. Anyone who does not have or want a computer (there are such people) might prefer to opt for a service such as Vonage, were they forced to change from traditional telephony. Or simply want to save on long-distance calls.

September 20, 2006

Alarm.com Signs Second VoIP Partner

Alarm.com, a home security service that uses VoIP as a means of communication, signed their second partner, SunRocket. Earlier this year, they announced their first partnership with Vonage. [via PC Mag] Vonage recently announced that they would be providing optional VoIP installations courtesy of a third party. Now if Vonage is smart (or maybe Alarm.com?), they'll work out a package deal for customers whereby they can have both their VoIP and Alarm.com's security system installed simultaneously.

While both current partners are "pure play" VoIP providers, Alarm.com is also aiming at partnerships with ISPs next. ISPs, of course, offer "triple play" services: television programming, Internet access, and VoIP. The PC Mag article talks about quad-tier services, which would include cellular phone service, and refers to Alarm.com's service as being like a fifth tier for ISPs.

A similar VoIP-based security alarm service is being offered by InnovAlarm, who will be getting US$10M in venture capital.

September 19, 2006

BigBand Networks To Go IPO?

Vonage may be taking a drubbing in the stock market since going IPO, but Israel's BigBand Networks Inc. may be going IPO anyway.  Some experts are questioning the wisdom of VoIP companies going IPO, but BigBand is a cable equipment provider that sells broadband access and VoIP tech. So they're in a different niche than a company like Vonage. Light Reading's discussion pegs the potential IPO value at US$500M.

That's not so much money that someone might not decide to buy them out. It'd certainly be a good investment, generally speaking. And with all the other VoIP acquisitions going on (such as ATG's acquiring of eStara [TMC Net]), there might be a suitor waiting in the wings. Wake up, Microsoft. Here's an opportunity for you to branch out and prop up your stock - considering you're showing some interest in VoIP. In fact, why wait until they get listed on the NASDAQ. BigBand has not yet filed an S-1 form with the SEC. Make'em an offer they can't refuse.

September 15, 2006

Vonage VoIP Installations Courtesy of Endeavour

Having never used services like Vonage, I can't tell you about any experiences trying to install any necessary hardware. But I can tell you that even for a long-time computer person like myself, I occasionally run into some weird glitch while trying to install hardware related to my computer - such as my wireless router for Internet access around the house.

So anyone just a little reluctant to use Vonage and similar true VoIP providers will be happy to know that the company will be offering installations [ZDNet IP Telephony VoIP] courtesy of a new deal with Endeavour Telecom. Installation costs start at US$99.95 and are aimed at both residential and business customers. Endeavour field techs will represent themselves as being from Vonage, which will be a psychological plus for most people.

As Russell Shaw says (link above), this deal will be a good thing for Vonage. Not only will this increase the chances of new customers, but support calls will be likely be reduced, and only those customers who feel they need the service have to pay for it. And considering that Vonage is reputedly cutting back on their advertising campaign, despite reaching a 2 million customer milestone, it's little things like this that might make the difference between gaining customers or losing them. Of course, adding services like ReVos long-distance calling packages (courtesy of RNK Telecom) will also help.

September 11, 2006

New VoIP Providers: RNK Telecom

RNK Telecom Inc. of the Massachusetts region is launching [Biz Journals]their new consumer VoIP service, ReVos, which gives subscribers low-cost calls to over 40 countries. They also  get a number of features including a virtual number and IP calls from a cell phone. The company sells both prepaid phone cards and wholesale services. Vonage and Packet8 are both customers.

In the Biz Journal's article, they thank Vonage for "doing all that premarketing". Vonage spends over US$20 M per month in advertising, although word is that their annoying TV ads are disappearing. It's been a while since I've seen one, and at least one other VoIP blogger said the same thing a few days ago.

I guess with the bottom expected to drop out of calling cards, this is a good move. I feel sorry for all the mom and pop stores that are going to lose yet another source of low-margin income. But I don't see them selling VoIP services - unless they get VoIP phone booths.

September 07, 2006

VoIP Roundup - Thur Sep 07/06

Vonage Needs To Watch Their Back
Vonage may have passed the two million subscriber mark, but apparently cable providers aren't too far behind. Om Malik adds that Vonage has already spent over half a billion dollars to get those 2 mln customers, but needs 3 mln more to make a profit.

New Yahoo Messenger Plugin: Typing East Indian Scripts
For our East Indian readers, you may like to check out the ChitChat plugin from Vishal Monpara for Yahoo! Messenger 8. With it, you can type text in eight different East Indian scripts including Hindi.

Oregon: Wi-Fi Investment Leader
According to a study of all 50 US states, Oregon leads in Wi-Fi investments.

US East Coast VoIP Services
The areas of Boston, New York, Philly, and D.C. will have new VoIP services offered to SMBs (Small and Medium Business, aka SMEs) from a partnership formed by BroadSoft, Inc., and mindSHIFT Technologies. Broadsoft is a VoIP app software provider and mindSHIFT is a managed services provider. The VoIP service will work through hosted PBXes. [via New Telephony]

September 05, 2006

Avoiding The Fate of Dixon's Freetalk VoIP Service

The Dixons Store Group (DSG) recently pulled the plug [VNUNet] on their Freetalk VoIP service, after barely a year. Oddly enough, they told existing customers they'd be switched over to Vonage, an obvious competitor. The company feels the VoIP market hasn't "lived up to its expectations".

Sure there's a lot of competition, and sure some providers won't survive long. But if they have such a short term view as this, their failure is guaranteed. They can't expect to make money on VoIP in just one year. The revenue potential in VoIP is not in service but in hardware (phones, adapters, IP PBXes), consulting, and enterprise integration. There is also a great deal of potential in voice data applications.

For those companies focused on only a residential market, it's the hardware where you'll make any real money. If you sell only service, you might as well just hand your customer list over to your nearest competitor. Of course, cable providers do have the advantage of being able to offer the triple-play services - TV, internet, telephone. Other types of VoIP providers better be innovative if they want to live long enough in the market to compete.

September 04, 2006

Vonage Reaches 2 Million Customer Milestone

IP & Democracy has their take on a New York Times interview with Jeffrey Citron, co-founder, chief strategist and former CEO of troubled hard VoIP provider Vonage. An earlier post from us indicated that they were still #1 in the VoIP market. Citron, who at one point had paper assets of a half billion dollars, ceased to be the CEO in February due to problems with the SEC (US Securities and Exchange Commission).

Interestingly, we reported back in Sep 2005 that Vonage might be the next target of takeover in the VoIP industry, after eBay purchased Skype for around US$2.6 B. I was not myself aware of this until now, but I've been saying the same thing for months. Now that Vonage stock has been showing some signs of life lately, maybe something interesting is afoot.

August 11, 2006

VoIP Roundup - Fri Aug 11/06

The Deputy Director General for Telecomunications at the OUR (Office of Utilities Regulation) in Jamaica feels that VoIP will eventually dominate fixed phone lines. But VoIP industry players there are understating that, saying that VoIP will supplement rather than dominate fixed lines. [via Jamaica Gleaner]

I don't know exchange rates but unlimited calling there costs between 1500-2000 Jamaican dollars per month. Service initiation fees cost almost double that, one time. Sounds like a lot, but apparently, though, this is "low cost".

Daily India has an interesting perspective to the value of VoIP in the home: family ties. The article points out the cost of long-distance calls have a negative social effect: loss of family ties and resulting regret.

A rather heavy verdict, but maybe it's true for immigrants of some countries. It's not surprising that many of the reader questions on this site are basically "how can I call from/to India for free". By sheer population size, India and, to a lesser extent, China will have many ex-pats living elsewhere, say North America, than other countries. Free calls, or at least inexpensive net2phone calls, would give families a stronger bond.

I've asked the question before: when you think of VoIP, who do you think of? Skype? Vonage? Despite the reputed US$20 M/ month that Vonage spends on advertising, and their slogan "VoIP with Vonage", more people might be associating VoIP with Skype. [via Networking Pipeline]

Regardless, I'd choose Skype over Vonage any day simply because of all the extra features, such as video, the ability to plug in Jyve to get paid for my time, file sharing, etc. Although, there are people who would benefit from a basic service such as Vonage.

Cable VoIP vs Pure Play

Apparently cable VoIP is giving providers such as Vonage a run for their money. That's because for a few dollars more per month, customers are getting cable (data + video) plus telephony, as well as other features that pure play VoIP cannot provide. [via CED Magazine]

This IMS (IP Multimedia Subsystem) architecture promises far more than pure play VoIP. One of the most important expected features, to some people, will be a global phone number, which can be used anywhere and can be called from anywhere.

While Vonage is still in the lead in volume, it's probably due to the extra features why cable companies are leading in new VoIP subscribers, and why one company, Time Warner, isn't far behind in total subscribers.

On the other hand, I know people who do not watch TV or use the Internet, but do have a need for a telephone, without any "global number" feature. There's always a market for basic telephony. It just may no longer be worth the amount of monthly advertising that companies like Vonage are said to spend (US$20M).

July 26, 2006

Vonage Is Still #1 In VoIP Market Share

Despite the beating that Vonage (NYSE: VG) has taken in the stock market, they are still #1 in terms of pure VoIP service popularity, according to a survey by Telephia.

The survey (PDF, 3 pgs) shows that of all US households subscribing to "pure-play" VoIP services, Vonage currently has nearly 54% of the market. They're followed by Verizon VoiceWing and AT&T CallVantage, each with a distant 5.5%. The remaining providers in the top nine each hold between 0.9-4% of the market share, with tenth place being an aggregate of providers holding 20%. (Given that Vonage supposedly spends $20 million per month in advertising, it's only fitting that they're in first place.)

These numbers only include services categorized as Internet telephony providers, and thus excludes "digital phone" services offered by some cable and telecom companies. Soft VoIP services such as Skype are also excluded. Still, with Vonage so far ahead of at least a dozen companies, there's enough motive to want to bring them down. (What me? Sound like a conspiracy theorist?) I still maintain that Vonage needs to ally themselves with some big player, to save themselves, at least in terms of market valuation.

Telephia conducts performance measurements of both the converging communications and mobile industries. Their survey shows that of the reasons that customers might switch VoIP providers, call quality ranked highest (27.4%), followed by customer service (14.7%) and then plan price (13.4%).

A survey earlier this year by Telephia showed that residential VoIP increased to 3.1% of households compared to June 2005. That number is now 4.1% for Q2 2006.

via PC World, VoIP News

July 11, 2006

Vonage + More VoIP Lawsuits - When Will The Brutality End

BusinessWeek, and many others, reported yesterday that Vonage is now being sued by Klausner Technologies for patent infringement that has to do with Internet voicemail - to the tune of $180 million dollars. Give me a break. All this bullying of Vonage and kicking them when they're down suggests to me that many people smell the profit in VoIP and are siccing their lawyers on the fall guy.

In some cases, these patent infringement suits feel as if one caveman claimed the color red for his exclusive use just because he claimed it first, and not because he actually created it. Part of the fault lies with the USPTO. They and their equivalents around the world need to get their act together. Please hire hire patent officers who actually know technology, or this kind of absurd lawsuit nonsense is going to kill innovation in all industries that use patents. (Can you imagine if someone had patented fire? Has anyone? Hmm.)

But Vonage has arisen bloodied from their multiple beatings and are fighting with intelligence. Instead of handing over all their milk money to the VoIP school bullies, they've paid Digital Packet Licensing Inc. for three patents. This move, according Tom Keating, is a response to recent lawsuits initiated by Sprint and Verizon upon Vonage.

Me thinks, though, that this isn't the end of the patent infringment parade. Vonage needs somebody, a big buddy. Now I know that Microsoft is suddenly interested in VoIP and that they are working with Philips on a VoWiFi phone. But couldn't they maybe just, oh, I don't know... scoop up Vonage? I'd never have suggested this ten years ago, but it might be just what Vonage needs. And it might actually boost Microsoft's cred in new technologies - something they need given their flat stock (NYSE: MSFT) performance for the past five years.

Then again, Apple is interested in VoIP, and maybe a VoIPod wouldn't be such a bad thing, although Koncept USA may want to change the name of their VoIPod. Although Apple's (NYSE: AAPL) shares are doing fine over the past five years.

Other companies should take note though, if they have applications that generate Internet voicemail. You might just be getting VoIPed soon from Klausner Technologies' lawyers.

June 30, 2006

Vonage Canada launches V-Phone

Vonage Canada, a subsidiary of Vonage Holdings Corp has come up with a new phone Vonage V-phone to hit the VoIP market. Vonage V-phone is small, portable and multifunctional USB device that facilitates users to make calls to other computers or to traditional landlines using a PC. Its size is so small that it can be carried on a keychain, a pocket or the palm of your hand.

Bill Rainey, president of Vonage Canada stated,

With V-Phone, you can make and receive North American calls using your regular home or business number, no matter where in the world you travel - all for the price of a local call and with no cell phone roaming charges. We are confident our customers will enjoy the savings and flexibility the V-Phone provides, especially those who frequent hotel lounges, airports or Internet cafes.

The company fixes $40 with a $9 activation fee for a V-phone. Customers should have to pay $15 for 500 minutes to $25 per month for unlimited U.S. calling. The company offers unlimited US calling for Business customers for $34.99.

Via: [CNW]

June 20, 2006

Verizon goes to court against Vonage for VoIP patent infringement

It seems that the bad phase of Vonage is not over yet. After discouraging debut in the NYST (where it lost 30% of its value) last month, the VoIP provider Vonage now faces a lawsuit allegedly infringing the patent of Verizon.

The second-largest phone company of US, Verizon has filed a lawsuit in a US District Court in Virginia complaining that Vonage infringed on seven of its patents related to its VoIP.

The lawsuit explains that Vonage infringed on patents own by Verizon, the patents explicates technology for completing phone calls between VoIP users and people using phones on traditional public switched network, authenticating VoIP callers, validating VoIP callers accounts and fraud protection by suing Wi-Fi handsets with VoIP services and monitoring VoIP caller usage.

Vonage reacted,

Its services have been developed with its own proprietary technology and technology, licensed from third party.

The company has determined to defend the lawsuit.

Via: [VoIP Central]

June 12, 2006

Deadline for Payment Extended For Vonage IPO Customers

Vonage underwriters have extended the time for its customers to pay for the IPO. Underwriters Smith Barney, Deutsche Bank AG and UBS AG are giving the investors’ time till 13th June to pay for the stock. Vonage has confirmed that underwriters have extended the time period for the shareholders by another week in order to settle their trades.

Earlier Vonage had reserved some of its IPO shares for its customers but many customers had backed out of the idea of paying for the IPO after the share crashed.

Via mercurynews

June 10, 2006

FTC Drops 911 Enquiry Against Vonage

Vonage revealed on Thursday that the Federal Trade Commission would not be pursuing any formal action against it over its 911 disclosures and compliance. FTC started investigating the company’s 911 emergency call services and telemarketing actions in January 2005. The compliance portion of the informal investigation is still under progress.

In the afternoon trading the share prices of Vonage fell by around thirty seven cent to $11.62 in the afternoon trading on the new York Stock Exchange. Since its debut the share prices have already fallen by around thirty percent.

Via businessweek

June 09, 2006

Jeffrey Citron Gains despite Vonage’s IPO Poor Performance

The chairman and founder of Vonage, Jeffrey Citron has made a paper profit of almost a half billion dollars from the shares he purchased before the company’s IPO, which is six times his initial investment in the company. We are already aware that the shareholders have suffered losses as the stock prices came down by 29% since the IPO on May 23.

Most of the analyst  were of the opinion that the stock was overpriced by underwriters. Buckingham Research Group, New York termed the stock as an underperforming stock with a price target of $5 per share.

Via washigtonpost

Glentel Enters Into Agreement with Vonage Canada

Glentel has entered into an agreement with Vonage Canada for the purpose of selling Vonage phone service at and La Cabine Téléphonique retail mall locations and Glentel’s WirelessWave, Telephone Booth.

This agreement is expected to build on their current retail success and make it easier for Canadians to switch from their current phone service to Vonage. The company is confident that the customers would be receiving the in store support which they need to make the right choice for their internet phone service.  As of now Vonage is available at more than 1,300 retail outlets across Canada.

Via newswire

June 05, 2006

PC World Names Vonage as Best Voice Service Of 2006

PC World has named Vonage America’s broadband technology as one of the best products and services of 2006. The selection was made on the basis of audio clarity, ease of use and value for money. It highlights features such as call forwarding during power outages, voice mail and quality.

Harry McCracken, editor in chief, PC World commented:

Products that win PC World's World Class Awards set the standard for excellence in the IT and consumer electronics industries.

Whereas Jeffrey Citron, Chairman and Chief Strategist, Vonage said:

PC World is widely recognized as knowing the pulse of the ever-changing world of technology and what consumers want. Our selection as best VoIP Service of 2006 is an honor that recognizes Vonage's dedication to offering our customers high-quality and low-cost communications choices.

Via voipdeals

June 02, 2006

Vonage and D-Link Launch Voice Terminal Adaptor

Vonage and D-Link have come together to provide a co-branded Voice terminal Adaptor which is a two line device designed for Vonage service. It is the first collaboration between Vonage and D- Link and this adaptor is available for $49.99 with a $40 rebate after sixty days of service. Users could also get the VTA for free when they sign up with Vonage on the Vonage web site.

It supports up to two lines of internet telephone service and includes features such as call forwarding, call waiting and caller ID with name.

Via pcmag

May 31, 2006

It's not a good day to be Vonage

The troubles continue for Vonage. The service has already had its share of angry customers, but the 'disastrous' IPO has made things worse, and there's no obvious end in sight.

From the New York Times:

Vonage, which has racked up hundreds of millions of dollars in losses in part because of its aggressive marketing campaign, does not want to spend more to retain angry customers, analysts said.

"Clearly they've gotten a significant amount of bad press, and for a company spending a lot of marketing to get customers, they will have to spend even more to keep customers from defecting," said Richard Greenfield, an analyst at Pali Research. "It appears that management feels that the directed stock program could backfire and result in higher churn," or customer turnover, he added.

More discussion at Mark Evans, IP Democracy, and Good Morning Silicon Valley.

May 25, 2006

Vonage Shares Register the Sharpest Decline in US Stock Market

Vonage registered the sharpest decline in any market debut in U.S. stock market. Its share prices fell nearly 13% because of the concern regarding stiff competition and rising marketing costs. Its prospects were already being viewed with skepticism by many analysts who cited growing competition in VoIP services. The prices of the share fell $2.15 to close at $14.85 on the New York Stock Exchange after falling as low as $14.50 in the earlier session.

Richard Greenfield, Analyst, Pali Research said:

It's very hard to see what their competitive advantage is. We basically believed, pre-IPO, that the price should be $10 or less.

Via [Reuters]

May 20, 2006

Vonage’s IPO Date Announced

The much awaited IPO of Vonage Holdings Corp would begin from May 23. The company would be publicly issuing a total of 31.25 million shares with a price n=band of $16 to $18 per share. The company is hoping to attract its current customers to buy stock in hope of cashing in on the company’s future growth.

Deutsche Bank Securities, Citigroup, Bear, UBS Investment Bank, Thomas Weisel Partners and Piper Jaffray & Co have agreed to underwrite the IPO and would be receiving a total of 4.7 million shares for underwriting them. The IPO is expected to generate between $575 and $647 million.

Via teleclick

May 09, 2006

Vonage Offers Its Shares to Its Customers

Vonage wants its customers to push its IPO. The company is offering an unconventional preferred share purchase program to the current and previous users of its VoIP service. The customers can buy between 100 and 5,000 shares in the company at prices between $16 and $18 a share.

Customers who signed up for its VoIP service before mid December, 2005 and remained with the company through February 1 would be eligible for the offering. They are required to be an American citizen and resident but are not required to be a current Vonage customer.

Via voip-weblog

May 03, 2006

Now Vonage offers unlimited Europe calling

On May2, leading VoIp service provider Vonage announced that it will no longer charge international calling rates to subscribers of its premium calling plans when they call up landlines in France, Ireland, Italy, Spain and the United Kingdom.

From now on, subscribers to Vonage's $24.99 per month Premium Unlimited Plan and the $49.99 per month Small Business Unlimited Plan can call phones in European countries and talk for unlimited time for a flat monthly rate.  Earlier, subscribers paid by the minute to landlines in these European countries.

Via News.com

April 29, 2006

Vonage valued at $2.65 Billion

Finally, it is clear that Vonage is not far behind Skype in terms of valuation. Via its amended S-1 registration statement, Vonage has valued itself at $2.65 billion for its forthcoming IPO.

The market was previously in doubt whether Vonage would really go through with its IPO. After all, it is almost 1 year since Vonage made its IPO intentions public for the first time. Its paperwork has been tardy if you will. Perhaps, we thought, Vonage was looking for a buyer, most probably NexTel. However, it would now appear that Vonage would indeed go though with its IPO.

As per its latest filings, Vonage plans to raise around $500 million through the sale of 31,250,000 shares that are priced between $16 and $18 each.

Via TMCnet

April 27, 2006

Mobile VOIP for Vonage UK users soon

Vonage has announced that its UK subscribers can soon make VoIP calls on mobile phones.

Vonage has done a deal with wi-fi hot-spot operator The Cloud, and the duo will jointly a VoIP-over-Mobile service in nine hot spots in various UK cities, which The Cloud operates.

When you are in the coverage area of any 9 hotspots, you can make a call on your special handset. This service won't cost extra for all Vonage customers who pay $14.25 plus line rental to make unlimited VoIP calls to UK and Irish landlines.

You will have to pay about $142 for the special hotspot. The handset looks like an over-sized mobile phone.

Via Silicon.com

April 21, 2006

eCOST to sell Vonage startup kits

eCOST.com, which is an online discount retailer and a hundred percent subsidiary of PFSweb, Inc., will now push Vonage starter kits on its website.

The Starter Kit contains VoIP components from Linksys, Uniden and VTech. The reseller configures telephone adaptors (TA), wired and wireless routers with TAs and broadband enabled cordless phone systems with Vonage(R) phone service. Moreover, Vonage consumers can also make unlimited calls throughout the U.S., Canada and Puerto Rico for $24.99 per month. Vonage gives a $30 to $90 mail-in-rebate after 60 days in service for starter kits purchased from eCOST.com. Although, it gives out varying rebates depending upon which device the customer opts for on the website.

Via TMCnet

April 18, 2006

Vonage gets serious about the business VOIP

Did you know that Vonage is recruiting an increasing number of small office-home office and 'home office network' tech support people than ever before? Russel Shaw discovered this via a recruiter used by Vonage.

The Holmdel, N.J. based VoIP pioneer is getting serious about the needs about the important business customers. Cost-savings is a biog thing for perceptive small business owners. Attracting and retaining customers is battle out the in the market.

Via Zdnet

April 14, 2006

Russel Shaw thinks SprintNextel’s VoIP strategy needs work

Russel Shaw does not seem happy with the fact that SprintNextel has not heeded his long-running advice that SprintNextel should Vonage.

Why is that? Because, in Russel’s opinion, SprintNextel needs a self-operated VoIP component that will make its VoIP package offering complete.If it does that, that is, it acquire Vonage, it will form a formidable bundle that may give a tough fight in the ongoing broadband war. Moreover, the likes of Vonage, standing alone, can never become a potent force in this big broadband play. Vonage will also find it difficult to compete with IM-based offerings from Skype and Yahoo among others.

Bottom-line: The time is ripe for SprintNextel to buy out Vonage. The timing is perfect for both these entities.

Via Zdnet

April 11, 2006

Update on Vonage IPO: New bankers added

Vonage's slow march to an IPO continues. Now, the VoIP services company has added three investment banks to its initial public offering. 

The VoIP Company has filed information with U.S. regulators stating that Bear Stearns, Piper Jaffray and Thomase Weisel will be part of its IPO banking team. Close followers of Vonage's progress will remember that Citigroup, Deutsche Bank Securities and UBS Investment Bank are the three main underwriters of the IPO.

Via MarketWatch

April 06, 2006

Vonage and Broadcom to develop low-cost VOIP devices

Vonage and Broadcom have come together to create an architecture for developing low-Cost, full-featured VoIP devices for the Vonage network.

Small Businesses are an obvious target for these low-cost VoIP solutions. This is why Vonage may have got interested in the project. Broadcom is happy since it gets access to Vonage's 1 million or so customers.

Via PRNewswire

April 03, 2006

What happens first? Vonage IPO or Vonage Buyout?

Going by the word on the street, Vonage is more intent on hawking itself to the telecom giants rather than going the whole hog on the stock markets.

As things stand now, making money in the VoIP market gets tougher by the day. There are newer companies and newer technologies in the market every other day. VoIP is too good for the companies' own benefit. Vonage recognizes this and has been painfully slow in completing the necessary formalities for the IPO. It hopes to price itself well enough based on its brand value and its war chest and get a good price out of any willing telecom giant. Point is: who will bite the bullet first?

Via Voip News

April 01, 2006

One Million Vonage(R) Subscriber Lines Now Have E911 Service

Some 70% of Vonage Customers, amounting to more than one million subscriber lines, now have access to Enhanced 911(E911)* service - a feature that automatically associates a physical address with the calling party's telephone number.

FCC has made it mandatory for all telecom providers to have the Enhanced 911(E911)* service. Vonage took 9 months to reach this magic figure.

There is one more thing related to the E911 service. If Vonage cannot to the 911 system or for customers who are using mobile devices like Wi-Fi phones, the company also provides an emergency call center that enables customers to get local help when they need it.

Via PRNewswire

March 30, 2006

Vonage(R) and Motorola introduce co-branded Internet Telephone Adaptor cum Router

Vonage(R) and Motorola have introduced the Motorola VT2442 Internet Phone Adaptor with Router. The new product is a four-port router and two line Internet telephone adaptor that has been configured Vonage's VoIP service.

Packed with more features than the previously introduced Motorola VT1005, the VT2442 provides access to up to two lines of telephone service. It supports all the popular features such as call waiting, call forwarding and caller ID. The VT2442 Internet Phone Adapter is now available at Vonage direct, for $19.99 after a $60 instant rebate.

Via Yahoo Finance

March 25, 2006

Vonage is serious about 911, Vonage isn't Serious about 911

The folks at FCC must wonder what to make of this latest story.

As already reported heavily in the news media, VOICE OVER IP outfit Vonage apparently put on hold a 911 customer, Loren Velthamp of Chanhassen, Minnesota, who had dialed 911 on his VoIP phone for help when his house was engulfed in fire, long enough for his house to burn down.

The FCC has long given the stick to VoIP provides for getting serious about emergency service cover. However, it seems they have not listened enough.

Via the ENQUIRER

March 03, 2006

A good year for Vonage so far

Vonage seems to be having a very good year so far. It is mainly due to four factors:

a) Vonage has been expanding its service coverage area to include more and more cities.

b) Vonage has started preparing seriously for its forthcoming IPO which it had been thinking about since last year.

c) Vonage has become serious about E911 service. This service automatically associates a physical address with the calling party's telephone number and is an improvement from the basic 911 service. Vonage says that that now almost all of its subscribers currently receive basic 911 services and a majority of them have Enhanced 911.

d) This week Vonage has announced that it has 1.5 million plus lines in service.

Via [VoIP Central]

March 01, 2006

Vonage adds more features

Now, Vonage customers can access movie listings, Stock Quotes, and more across North America and beyond.

The marketing arm of Vonage will use Excell Services to provide its customers with Enhanced Directory Assistance Services, including movie listings, stock quotes, sports scores and more. Of course, users can also do usual number queries and address and reverse searches. Moreover, the Excell network gives Vonage users access to international directory assistance.

Read More

February 22, 2006

Vonage Marketing selects Excell Services for Directory assistance

Vonage Marketing has chosen Excell Services to provide its customers with Enhanced Directory Assistance Services which includes movie listings, sport scores, stock quotes and more. It also has regular number queries as well as address and reverse searches. Vonage customers can now access Directory assistance services for all of North America and many international destinations through the Excell Services network. Excell Services provides high quality services while leveraging its cost advantages to benefit telecommunications service providers across America.

"Vonage's key focus is to provide reliable products and services to its customers," said Michael Tribolet, president of Vonage America. "Excell Services is a great fit for Vonage and provides a high quality service with the industry's most advanced products and services."

via  [Chron]

February 10, 2006

Will Vonage IPO give it a big marketing push?

The strategy of Vonage to go public would help the company to continue funding an aggressive marketing push aimed at funding off growing competition from rivals like cable and phone giants. Vonage plans to raise $250 through its much awaited initial public offering. The company is already a known name as it has been hugely spending on television, internet ads and print. The company which pioneered internet technology is planning an even bigger war chest in order to compete in the ever growing VoIP field. On the other hand analyst beleive that an initial stock offering by Vonage would not boost the market for IPOs where activity in technology related offerings has continued to be lukewarm.

via  [MercuryNews]

February 09, 2006

Vonage plans to raise up to $ 250 million through IPO

Vonage is planning an initial public offering to raise up to $ 250 million. This would be the first IPO by an internet based phone company that markets almost exclusively to consumers. The terms of offering have not been decided as yet. Speculations were ripe that Vonage would be bought by a larger company or might go public. The IPO gives the indication that eBay’s $ 4.1 billion purchase of internet phone company Skype last year has made the deal tougher.

via [UsaToday]

February 04, 2006

Vonage introduces broadband phone service in Corpus Christi, Texas

Vonage Marketing has launched its service in Corpus Christi, Texas. Users of high speed internet would be able to take advantage of Vonage’s broadband phone service which provides unlimited local distance calling and other features like call forwarding, call waiting and voice mail for a flat monthly rate. Customers residing near Kinney’s Ranch would now be able to keep their chosen telephone numbers or current numbers within the popular 361 area code. Vonage is offering the residents of Corpus Christi a low cost alternative to their traditional phone service. Through this service Vonage is filling the gap for affordable phone service and is offering a flat rate calling plan that provides features similar to traditional phone carriers.

via [Yahoo]

January 27, 2006

Vonage launches Virtual Phone Numbers for Europe

Vonage Marketing announced on Wednesday that it's Virtual Numbers with area codes from Austria, Ireland, France, Spain and Italy are available. With this, it has has been made possible for friends, relatives and business associates from these countries to make calls to US-based Vonage subscribers at local call prices.

Vonage Virtual Phone Numbers are cheap secondary numbers when called to ring on your primary Vonage line. These numbers are available to Vonage subscribers in US, Canada in North America and UK in Europe for USD9.99, CAD 11.99 and GBP 5.99.

Via [VoIP Central]

January 13, 2006

Vonage provides E911 service in over 1900 PSAPs across United States

Vonage Marketing has started providing emergency 911 services in over 1900 Public Safety Answering Points across U.S. Within one week Vonage deployed an additional forty one calling centers in over twenty five counties with 911 calling capabilities. FCC gave 120 days to Vonage and other Internet based phone service companies to create and provide an E911 system to all its customers across America. Within the period specified Vonage worked closely with local 911 centers to provide E911 to as may customers as possible. Vonage is still working to provide all its customers with access to E911 customers.

via   [ yahoo ]

January 04, 2006

Panasonic phone for Vonage IP telephony service

Panasonic Consumer Electronics Co. is developing a cordless-phone system which will be configurable with the Internet telephony service provided by Vonage. The system will not require a stand-alone adaptor that is necessary for other VoIP systems.

E911 from Vonage

Vonage has stated that it now has E911 service across 1700 PSAPs in the US. The company has provided 911 capabilities to 112 calling centers in more than 50 counties in one week’s time. tmcnet.com reports:

"Vonage has been continuing to quickly roll-out Enhanced 911 service every day to new counties across the U.S.," said Jeffrey A. Citron, Vonage's chairman and CEO.

Read More: Vonage Now Provides E911 in Over 1700 Calling Centers

Vonage and D-Link in partnership

The recent partnership between VoIP service provider Vonage Holdings Corp. and D-Link is for the development of a co-branded broadband telephone adaptor that will be configured to provide phone service by Vonage. The stand alone adaptor will be fully portable and will support two broadband telephone lines. The adaptor will be based on the TNETV1015 VoIP gateway chipset by Texas Instruments. tmcnet.com reports:

"D-Link's products are well-known for their high performance and reliability," said Daniel Smires, senior vice president of Engineering for Vonage Network.

Read More: Vonage, D-Link Develop Two-Line VoIP Adapter

December 30, 2005

Rebate for Vonage Marketing

Vonage Marketing is offering a $ 100 mail-in-rebate to its customers on certified devices that will be available at more than 9,000 retail stores in the US. The rebate is available on devices from manufacturers such as Linksys, Motorola, Uniden, and Vtech. prnewswire.com reports:

Their service must be activated within 15 days of purchase and maintained for at least 60 days in order to receive a $100 check from Vonage.

Read More: Vonage(R) to Offer $100 Mail-in-Rebate on Devices Purchased at Over 9,000 Retail Locations

December 27, 2005

Daewoo and Vonage come together

Daewoo International Corp. and Vonage have joined hands to establish a presence in the VoIP market in South Korea. Daewoo has forwarded a proposal to the Transportation and Communications department regarding the interconnection of government departments by the replacement of analog communication systems with VoIP networks.

December 21, 2005

Peer 1 and Vonage

Peer 1 will provide Vonage Canada with its Internet infrastructure for supporting VoIP. Peer 1 has data centers and network PoPs in North America and Europe.

December 20, 2005

Vonage raises $ 250 million

Vonage Holdings Corp. has managed to raise $ 250 million via convertible debt funds. This could well be the final finance effort by Vonage before it is either acquired or it goes public. Vonage intends to use the funding to increase its network in the US and to continue the deployment of E911. lightreading.com reports:

This latest financing was led by affiliates of Bain Capital , with Vonage's existing investors - including New Enterprise Associates (NEA) and Meritech Capital Partners - chipping in as well.

Read More: Vonage Raises Another $250M

December 15, 2005

911 for all Vonage users

Vonage America has stated that it can now provide 911 services to all its customers in the US. Vonage transmits a 911 call to the most appropriate local emergency call center and also forwards the address and phone number of the caller. This caller information is then made available to the dispatcher every time the customer dials 911 from a Vonage phone. Vonage has ensured that at least basic 911 facilities are available to the users in case e911 is not provided. In the absence of the regular 911 facilities, emergency trained personnel at the Vonage national 911 emergency response center offer support.

Vonage continues to extend E911

Vonage Marketing has stated that it has been extending the e911 services to cities in the US. In two weeks, Vonage has been able to equip 140 emergency call centers in more than 80 counties. webwire.com reports:

In June, the FCC gave Vonage, and all Internet-based phone service companies, 120 days to create an E911 system from scratch, and provide all of its customers, wherever they are in the U.S., with E911 service.

Read More: Vonage® Equips Over 80 New Counties With Enhanced 911 Capabilities

December 07, 2005

Vonage CEO to be part of discussion panel

Mr. Jeffery Citron, who is the CEO and Chairman of Vonage will take part in the panel discussion titled “VoIP or Not to VoIP”. webwire.com reports:

Vonage will also be demonstrating new devices configured with its service, offering consumers more choice and flexibility. Attendees signing up for any of Vonage’s calling plans at its booth will have their choice of a free voice gateway from Motorola, VTech or Uniden.

Read More: Vonage® Sponsors Ces 2006 Phone Booths

November 30, 2005

Vonage to continue marketing VoIP

Vonage intends to keep marketing its services even though it has failed to comply with the FCC deadline of November 28 regarding provision of E911 services. In its compliance report, Vonage has mentioned its capability to provide a callback number and a fixed location for 911 operations for all its users. However, only around 26% of Vonage’s one million customers have access to nomadic E911 service. Vonage has filed for a waiver of the ruling and has stated that by the first half of 2006, 97% of its subscribers will have E911.

Vonage has mentioned that it has 125 employees working toward E911 deployment and stated that it has put in more than $ 50 million in the project. In its waiver filing, Vonage claims that its efforts to provide nation-wide E911 services in such a short timeframe have been slowed down by the lack of precedent and insufficient resources to turn to for guidance.

November 04, 2005

Vonage IPO

Vonage Holdings Corp. is aiming at raising $ 600 million by means of an IPO and hopes to garner around $ 2 billion by sale to a bigger organization. Bain Capital, 3i Group Plc, Meritech Capital Partners are some of the venture capitalists. The investment by all the venture capitalists comes to $ 408 million.

Vonage is exploring the opportunity of sale with companies like Sprint Nextel Corp. and T-Mobile USA. The company’s value has received a boost following the acquisition of Skype by eBay.

October 19, 2005

Service issues with Vonage

Vonage is a less expensive alternative to POTS and has more features. However, the QoS leaves something to be desired. networkworld.com reports:

The cause of our VoIP tribulations might have something to do with the fact that a few days before moving to Vonage we switched our DSL service from a static IP address to a dynamic one.

Read More: Vonage: On again, off again

Competition for Vonage

Even though Vonage has had a head start in the VoIP market, it faces stiff competition from VoIP companies that are more than 1500 in number in the US itself. Moreover, Skype’s acquisition by eBay will probably make the company even more competitive.

Importantly, most of the service providers use the SIP protocol. However, unlike Vonage, they offer interoperability. This flexibility that they offer to their customers could give them an edge over Vonage.

Vonage also charges more for its service. It offers unlimited talk time to three countries, i.e. US, Canada, and Puerto Rico for $ 24.99 each month. The same service is offered by its competitors such as Broadvoice at $ 19.95 every month and it covers twenty two countries. Given the fact that prices are only going to get more and more competitive, Vonage may find it difficult to extricate itself from a business model that it is currently using to service its more than one million customers. If Vonage is acquired by one of the Internet giants, it may be able to survive in a healthy fashion.

October 12, 2005

VoIP in Canada

The potential of VoIP in Canada has resulted in the cable companies offering VoIP to their clients. The attraction of making profits from the burgeoning demand for VoIP has led to the mushrooming of several Internet Telephony service providers. VoIP in Canada is available in two forms, cable telephony offered by companies such as Rogers, Shaw, Cogeco, etc. Vonage and Primus offer nomadic VoIP telephony.

The two forms of VoIP are made available via different networks. Vidéotron has close to 100,000 customers in Quebec. It offers a residential telephone service starting at a monthly charge of $ 15.95 with free installation. The customers can continue to access services such as voice mail, call waiting, call display, 911, calling cards, etc.

October 08, 2005

Factors to consider in a VoIP deployment

Given the fact that VoIP is a relatively new technological application, one should consider the standards that chosen equipment supports. There are several options available, such as proprietary solutions, proprietary solutions that are interoperable with the solutions provided by other vendors, T.120 and H.323 compliant products etc. One can refer the interoperability tests that are performed by the International Multimedia Teleconferencing Consortium (IMTC) on vendor equipment.

Reservation protocols such as (RSVP), prioritizing by IP address and protocol, etc are some of the techniques that need to be explored in order to ensure that real-time traffic gets priority over email and other such transfers. The routers may need to be configured to support the prioritization process. The dialing sequences that are essential for accessing a VoIP network should fit in with the existing procedures of establishing and transferring calls. The codec selected should fulfill voice quality and delay tolerance criteria. This will depend upon the characteristics of the voice data being transferred and the end-user expectations.

Aspects to consider include the capability of the network to support music-on-hold and the capability of the gateway to work with multiple codecs. Ideally, the gateway should work with the legacy PBX, ACD, and IVR systems. There should be compatibility between the signaling protocols between switches and the VoIP gear and the new VoIP hardware and the existing VoIP applications.

Sprint Nextel sues Vonage

A subsidiary of Sprint Nextel has filed a patent infringement suit against Vonage. The suit has been filed in the District Court in Kansas and could be a setback for Vonage, which is preparing for its IPO. voipplanet.com reports:

The patents were originally secured by Sprint Communications L.P. before the merger of long-distance carrier Sprint and wireless operator Nextel.

Read More: Did Vonage infringe on patents

September 25, 2005

Vonage targeted for takeover

Vonage, which was launched by Jeffrey Citron in 2001, may be the next in line for a takeover after eBay’s $ 4 bn acquisition of Skype. Vonage is planning to expand its services in the UK on the basis of an Initial Public Offering (IPO) that it plans to introduce. Vonage hopes to raise as much as $ 600 million through its IPO. However, companies like Google and Microsoft are keen to acquire as much of the rapidly growing Internet Telephony market as they can. This has led to speculations that Vonage may be purchased even before it launches its IPO.

September 04, 2005

Vonage offers wireless connectivity

New Jersey based Vonage, which has more than 800,000 subscribers and is one of the leading providers of VoIP telephony, has signed a marketing agreement with TowerStream, a company that provides high-speed Internet services using WiMax technology. WiMax, also known as the 802.16 standard for wireless broadband, delivers speeds of up to 75 megabits per second over a distance of 30 miles. WiMax offers speeds that are more than 20 times those of wired broadband. Given that Vonage offers cheaper rates than traditional telephony, its deal with TowerStream could impact the traditional telephony and broadband services.

May 31, 2005

Vonage Spreads Into Leafy Territory

Vonage announced recently that they will be pressing into 50 new cities in Canada by the end of the summer months. The extension of their services will put VoIP at the finger tips of people outside of the major Canadian cities. According to Vonage the whole process is supposed to be completed in three different phases. With the VoIP market as it is, Vonage is pushing hard to extend their empire on all fronts. According to Digital Home Canada:

The first phase occurs in mid-June in the Greater Toronto Area and southwestern Ontario and includes phone exchanges in cities such as Mississauga, Brampton, Oshawa, Barrie, Oakville, Burlington and St. Catharines. The second phase will expand service with local numbers in Quebec City and Montreal region in early summer, and the third phase in Alberta and British Columbia in mid-summer, with more details on locations at that time.

Read more at: Vonage expanding VoIP Service to More Cities