February 26, 2007

UK Fines Rise For Driving While Talking

On a cell phone, that is. The British government doubled the fine to GBP 60, and three penalty points on the driver's license. The fines could rise to as much as one thousand Pounds, depending on the vehicle being driven. DWT, or driving while talking, has been illegal in the UK since Dec 2003.

Personally I'm pro-fine, despite being a former DWTer. I'm an extremely careful, though fast, driver, but most people on the road are incapable of DWT - and I admit to being almost distracted at times myself. I say that as someone who has driven in both Atlanta and Toronto, the two largest Metropolitan areas in North America, with the worst traffic conditions. People just get stupid.

In Canada, there are a series of TV commercials running where people drive by in a residential neighborhood doing stupid things while driving - not just talking on the phone - while a young woman just watches and shakes her head. The commerical urges the viewer to call or visit a certain website and say what you've seen drivers do. Someone in the United States has also set up the website Platewire, with US, Canadian and UK sections, where you can report stupid drivers, their license plates, and their infractions. Little Brother is watching.

February 19, 2007

VoIP Roundup - Mon Feb 19, 2007

The Eye in the Sky: Pushing the IP Communications Envelope
There's been a lot of talk about SEDs - service-enabled devices. SEDs will have their own IP address and are thus pingable across the Internet. Now, imagine that you could query a satellite view a web browser. That's what Iridium is planning: satellites that monitor the Earth, taking pictures. And because they'll be IP-based satellites, Iridium can sell services over the Internet to clients who need to monitor, say, a facility.

Privacy Obligations For VoIP and Telecom Providers
The US FCC is rethinking how it will expect telecoms and VoIP providers to handle CPNI (Customer Propietary Network Information) data - or what amounts to call records and subscriber information. This is as a result of the Hewlett-Packard phone records pretexting scandal and similar cases. Privacy and Security Law Blog has more details on some of the new rules that may be imposed.

Cell Phone Been Bugged?
Despite all the issues of communications -related privacy and security, it's unlikely that most of us have our phones or IP communications bugged. But for whatever reason (jealous spouse, insane employer), if you suspect you do, check out Lauren Weinstein's post How to tell if your cell phone is bugged and the accompanying YouTube video Is your cell phone bugged?

January 01, 2007

RIM Mum On Stock Options Review

The NY Times had a story on Christmas day regarding a RIM stock options review. RIM, maker of the BlackBerry, initiated the review in Sep 2006 themselves but have not provided investors or regulators much in the way of details. Even the letter submitted to the OSC (province of Ontario Securities Commission) didn't clear things up much. The stock jumped approximately US$50 between Sep and Dec. More details at the NY Times (free registration may be required).

RIM got out of a patent infringement lawsuit earlier this year and recenty levied a copyright infringement lawsuit on Samsung's Blackjack device, amidst a great Q3 2006 in terms of revenues. Regardless of the hubbub, RIM seems like teflon, able to weather the goings on, fair or otherwise. I've met former employees who retired early because their stock options made them young millionaires. My feeling is that the company will continue to make millionaires for a long time because of good overall management and vision. [I own no RIM stock, but may purchase some in late 2007.]

Video Killed The Mobile Phone?

ABI Research released a report in late December stating that the mobile video market in mainland China will pass 32Mln users in 2008. The significance of this is tied to the fact that the Beijing Olympics takes place in that year. There will be two different technologies in use: broadcasting (27%) and unicast streaming (73%). Some users are expected to use both technologies. The Chinese SARFT (State Administration of Radio, Film, and Television) announced two voluntary standards last year: DAB, which will give way to T-DMB. More details at ABI Research.

I'm still the Doubting Thomas on video about mobiles. Is there enough bandwidth? Are screens even big enough to prevent eyestrain, and to thus be enjoyable? While mobile video use will undoubtedly increase in the next few years, there's a difference between conducting short video calls and watching prolonged mobile video. But if there's any candidate for enjoyable mobile video, I'd have to say it's likely the Nokia N-series of phones - though I haven't laid my mitts on one yet.

December 31, 2006

VoIP Roundup - Sun Dec 31, 2006

VoIP Comm Now Mainstream?
Ken Camp points out that VoIP is no longer a niche and that it's gone mainstream.

San Fran Wi-Fi Is No-Fi
At least for now, San Francisco is delaying their citywide Wi-Fi network. Again. This is the network that Google is involved in. The issues come from within city council regarding who will own the network.

US Cellular Network Outages Kept Secret
When cell phone networks have service outages in the United States, they aren't announced. In fact, the FCC ordered "wire line" suppliers in 2004 to report them, but in turn removed them from the Freedom of Information Act. [via VoIP and Enum]

How Do You Define VoIP?

VoIP Central asks what is VoIP: information service or telecom service? This is in relation to a suit filed by the City of Baltimore, Maryland, against Vonage America regarding the latter's avoidance of a telephony excise tax. Baltimore obviously defines VoIP is a telecom service, which I'm inclined to do as well. Vonage say no, thus feeling justified in avoiding a US$3.50/month city tax for each telephony line. The tax was introduced by Mayor O'Malley to pay down the budget deficit.

If you ask me, I think it's kind of high, given how little VoIP monthly subscriptions often are. Even the FCC backed off on their proposed VoIP tax. But this kind of issue will likely be raised over and over again over the next several years, for as long as PSTN systems are around (likely quite some time).

December 29, 2006

Brunei To Regulate VoIP?

The Brunei Times says that AiTi (Authority for Info-communications in Technology) in Brunei is creating awareness about "regulatory and licensing frameworks of the local telecom industry." This is spurred on by the increased use of unlicensed VoIP providers. The acting CEO of AiTi,  Abdul Mutalib Pehin Dato Yusof, did admit that control would be a challenge. Apparently, soft clients such as Skype would not require registration. Commerical apps would have to be approved by the AiTi.

Of course, Brunei isn't the first country to ban or to want to regulate VoIP and they won't be the last. India recently decided to crack down on unlicensed VoIP providers. And of course the UAE, South Korea and China all have some form of VoIP ban or regulation.

December 20, 2006

FCC's e-911 Decision Upheld

Jeff Pulver writes that the DC Circuit Court has upheld the US FCC's decision to require VoIP service providers to offer e-911 emergency calling services. Providers have 120 days to comply, though it's not clear from what date. The presiding Judge Kavanaugh indicated that the requirement is justified even if providers cannot meet the deadline.

The FCC also wants to ban the marketing and sale of any VoIP service that cannot make the deadline. However, the legality of this ban was apparently not ruled upon (other than the Judge saying that the FCC had the "lesser authority" to go ahead with it.

Curiouser and curiouser. If the FCC does go ahead with its ban, this could really tank most soft client-based VoIP providers. They will, I think, have the greatest technical hurdles in offering functioning e-911 service. This could be the leg up that pure play VoIP providers like Vonage need to compete against other types of providers. Vonage already has a growing coverage area for their e-911 service, outdistancing every soft provider I can think of.

December 18, 2006

VoIP Roundup - Mon Dec 18/06

Design Skype Wallpaper, Win Skype Phone
The new Skype 3.0 lets you add your own wallpaper to create your own customize look. And if you come up with something that you think other Skype users may like, enter it into their wallpaper contest before Jan 13, 2007, midnight, GMT. The best 3 designs will win a US Robotics USB Internet Mini Phone. Here are some sample wallpapers.

Say No To POTS
POTS = Plain Old Telephone System. Time to show it the door.

To Approve Or Not To Approve?
Question: Why go through telecom deregulation in the 1990s to reduce unfair monopolies only to allow still giant telcos to merge in the 2000's? Answer: I wish I had one. The US Justice Dept is being accused of messing up their antitrust business analyses before the approval of two mergers.

Vodafone Gets Huge Fine
Greece's telecom regulator is fining the local Vodafone division 76M Euros for their part in a wiretapping scandal. Ouch.

December 15, 2006

Communication Breakdown: 5 Growing Pains of Voice/ VoIP/ IP Communications

It's pure coincidence but as I'm working on this brief article, I've just finished hearing Led Zeppelin's classic Communication Breakdown song. Radio 3net has their own 500 top albums for listening for free online. Yeah, 500. And all the classics are there; all you need is Windows Media Player to listen.

That said, this is a brief overview of some of the issues that could make or break how widespread IP communications becomes. Or at least delay ubiquity.

  1. Countrywide bans.
    First, numerous countries in the Middle East and some in Asia (China, South Korea) either fully or partially banned VoIP services - except to the status quo providers in some cases. Then India, who recently allowed Yahoo to provide VoIP services, decided they were going to ban outside providers.
  2. Jail sentences.
    Seriously?! Vietnam sentenced a South Korean business man to 16 years in jail after he set up five VoIP systems in Hanoi and Ho Chi Minh City (formerly known as Saigon). It's amazing to think that in the 21st century, there are still people in power who are short-sighted. Or do such people just gravitate to government? Why not absolve him, make him pay a provider fee and a fine, and actually utilize his entrepreunerial spirit? That would actually make sense. This is a similar VoIP crime to what five Asian men did in Namibia, but were out on bail.
  3. e911, e999, emergency services.
    Or lack of them. Let's not forget that 911 in the United States was not ubiquitous until, I believe, the late 80s. Still, that's no excuse. In E911 still struggling after 10 years, Wayne Rash says that there's a 16% chance your wireless 911 call won't go through, or that the emergency center won't know where you are. Sad but true. (I didn't know that it's been 10 years since the US FCC mandated e911, aka enhanced 911.) In the UK, they call it 999, and pending regulations by Ofcom (the regulator) could put lives at risk according to ITSPA (Internet Telephony Services Providers Association).
  4. Perceived security issues re closed protocols.
    I.e., Skype, which in some cases is the reason countries, corporations and universities have banned Skype in particular.
  5. Wiretapping.
    Let's not be naive. Several countries including those considered democracies already have widespread wiretapping in place, whether you know it or not. But Internet tech experts have openly said that architecting a backdoor into VoIP soft clients is not only very difficult but a bad idea.

December 09, 2006

Acatel-Lucent Scores British University Contract

Alcatel-Lucent is the merger that took an American President to approve (ever heard of that before?) and already they are gaining large deals. The University of the West of England (UWE) is implementing VoIP with Alcatel-Lucent's converged communications solutions. The project will take place over several years and will tie 4,400 UWE users over seven campuses. The resulting system will have both IP and TDM (Time-Division Multiplexing) components instead of pure VoIP. The university claims that new buildings already linked have reduced costs and management overhead. What prompted the entire project is a new student village and sports center.

sources: Irish Dev.

November 22, 2006

VoIP Becomes More Free For Schools

The US FCC's E-Rate program means US$2B in federal grants for K-12 schools to Internet, telephone, and hardware costs. While that doesn't mean all schools will opt for VoIP, there are provisions on the application form for VoIP as well as mobile devices such as RIM's BlackBerry and Palm Treo. [via ExtremeVoIP]

A number of schools in the US have started using IP communications for their intercom system, and others for actual VoIP outbound calling. The most important technical issue for schools in this case should be the implementation of E911 emergency calling.

November 07, 2006

Telecoms Trigger Canadian Stock Market Dive?

Telus Corp. and BCE Inc. (parent of Bell Canada) had recently announced that they planned to convert themselves into income trusts so that shareholders would receive larger untaxed earnings yearly. Telus and Bell Canada are Canada's two largest telecoms, and many pension funds have shares in either or both. But not long after their "income trust" announcements, Jim Flaherty, Finance Minister of the current Conservative government, announced new tax plans on income trusts, which reputedly triggered a Cdn$20+ billion meltdown in the Canadian stock market last week. The stocks of both companies dived between 11-13%, wiping out the value of some pension funds.

November 04, 2006

UAE To Lift VoIP Ban?

VoIP services have been blocked in the recent past in a number of countries in the Middle East. One of them, Jordan, recently reversed their decision and will unblock Skype in particular. The UAE (United Arab Emirates), however, have held to their ban.

Word is that this ban may be lifted by the TRA (Telecommunications Regulatory Authority). The UAE is blocking Skype and other VoIP services in some of the Emirates, including Dubai. On the other hand, other reports indicate that the TRA has claimed they are not ready to lift the ban just yet. They may be working with Etislalat and Du to license VoIP, but other services, including Skype, would probably remained blocked. That is, mostly legacy/ incumbent telecom providers would be allowed.

Seems to me like the status quo just found a way to remain the status quo - at least in small countries where the powers that be can gain something by blocking and selectively unblocking VoIP. The question is, are they doing this to gain monetarily or so that all calls can be monitored discreetly somewhere in a warehouse? Not to say that larger countries don't do they very same thing, but they don't block VoIP for the entire nation. The interesting thing, if I've understood correctly, is that a very large percentage of the UAE populace is made of foreigners (to them). So having affordable long distance rates to call friends and family is of high importance.

In short, for most people, especially fans of VoIP and VoIM clients such as Skype, AIM, MSN Messenger or Yahoo Messenger, there's no hope for their unblocking in the near future in the UAE.

[sources: Gulf News, TradeArabia, 7Days, VoIP News AU]

October 27, 2006

Will VoIP For Coffee

Ted at MacVoIP talks about how he's been reduced to buying a cup of coffee at a cafe so that he'll have Wi-Fi Internet access. Me, I can't stand the smell of strong coffee - gives me a headache. So no cafes for me. But there's an old circular building at the nearby university, where school chums and I used to socialize on weekends during our college years. It's now a lounge and it has free Wi-Fi access (provided you are a student or alumni). So last year, when I was toying with the idea of a Master's and PhD, I'd go have a rum and coke and check my email between classes on Fridays. That was before I discovered VoIP, knowing only about MSN Messenger's voice call feature.

Now, there are tons of VoIP/ VoIM choices, and loads of free/ semi-free Wi-Fi hotspots all over the place. (The university library, but not most of the campus.) And with the number of municipal Wi-Fi projects growing by the week, it probably won't be long before the world at large is unwired. At which point Ted may not have to buy a coffee just to surf the net, and a significant percentage of the long-distance conversations in the world will be free. (Just make sure your university or other public hotspot isn't blocking VoIP, and that you are not transmitting sensitive details over unsecured Wi-Fi, or you might be the subject of an evil twin. Although some universities are embracing VoIP.)

Muni Wi-Fi update: Minneapolis, Minnesota plans to roll out city-wide Wi-Fi next year. Twin city St. Paul is not sure what approach to take.

October 26, 2006

What's Going On With Skype In Jordan?

There has been some confusion lately about Skype's use in Jordan. First it was blocked for security reasons.  Then the decision was reversed. Then some blogs reported that it had been blocked again, due to an intent to protect the local economy. Apparently there's some confusion. David M. DeBartolo, a Fulbright Researcher in Jordan, interviewed the Jordanian telecom minister on Oct 17th and reported his findings in Skype Journal.

The minister, Eng. Omar A. Alkurdi, gave a response that sounds like something a typical politician would give. However, given that SJSU (San Jose State University) in California had planned to block Skype for security reasons (but backed down), it's possible. Apparently the minister is himself a Skype user. While Jordan may now have Skype again, a number of Emirates in the UAE (United Arab Emirates) is still blocking Skype, as is China, and with plans to do so in South Korea.

There seems to be a common refrain here, though. Skype's closed protocol seems to be ruffling feathers everywhere. Here's a prediction. Given a couple of years, Skype will either open up their protocol, or offer some way to make other VoIP services Skype-aware.

October 20, 2006

VoIP Roundup - Fri Oct 20, 2006

Will They Won't They? AT&T BellSouth Decision
Last week, the US DoJ (Dept of Justice) voted favorably on a merger announcement between AT&T and BellSouth. But the FCC wasn't so happy about it, especially because there were no conditions imposed by the DoJ. Will they won't they approve? Although I hope not, I think they will, with some conditions. What do you think? Anyone remember deregulation?

Skype Gearlog
Skype now has a weblog dedicated to all manner of cool hardware and accessories for Skype, including phones, cables, headsets, mice phones, keyboard/ phone combos, and loads more. And holiday season is just around the corner.

Verizon May Spin Off Telephone Directory Division
With AOL trimming the fat and selling off several of their European divisions, they must have started a slimming trend. Now Verizon is considering spinning off their telephone directories division. They don't want to sell due to tax reasons, but a spin-off may help with their debts. I'm guessing that more telecoms are feeling the pinch due to VoIP. Though those with cable divisions may see an increase in business, what with all the triple-play and other bundled services they're now offering.

October 17, 2006

Should Cable VoIP Be Regulated By State?

That's what utility regulators in the US state of Missouri believe, prompting the PSC (Public Service Commission) to ask Comcast for their application for a certificate of service authority. Comcast, who are leading the race for most cable VoIP subscribers in the US, in turn filed a federal lawsuit in Missouri district court against the state's Public Utilities Commission.

It appears that the PSC disagrees with the FCC's decision that VoIP should not be regulated by the states, especially for local cable providers. Cable companies and pure play companies such as Vonage and SunRocket were designated as being exempt from state regulation on VoIP providers. Says Van Eschen of the PSC, local cable operators should not be exempt since VoIP calls are initiated via their facility, which is based in the state of Missouri. Pure plays like Vonage do not have this restriction and are hence not subject to state regulation. Comcast's stance is that, according to the FCC, IP-enabled services connected to the PSTN (Public Switched Telephone Network) system is a telecommunications service and hence subject to FCC rulings, not state regulations.

All I can say is that this is one scenario where if state and federal regulations ultimately clash, we'll be left with a dog's breakfast, with some VoIP providers enjoying greater advantages than others. In the US, state regulations usually trump federal, but there has to be some unanimous agreement when it comes to VoIP services.

For too many reasons to list here now, I support the idea that VoIP is a telecommunications service and thus subject to a homogeneous federal ruling. I don't, however, support the FCC's pick-and-choose decision on who is exempt and who is not. Telecom services are telecom services, as far as end users are concerned.

October 11, 2006

VoIP Security + Wiretapping

The Swiss government is considering a piece of spyware-like software that would be used for wiretapping VoIP calls. The software would not be available to anyone except agencies, but one question is how it would be installed. Both The Register and TechWorld have written about it. If the Swiss government does this, it begs the question of whether any VoIP recording should ever be admissable in court.

If you've spent anytime on YouTube, you might have seen one of the probably many video mashups of some famous person reciting something, maybe a song. For example, this one of President Bush "singing" the lyrics from the U2 song Sunday, Bloody Sunday, which is about an awful event in Northern Ireland three decades ago. Watching the video, it's obvious that it's been mashed up, doctored, or whatever you want to call it. But had the video portion been removed and the intentional audio hiccups been cleared up, it might have been harder to tell that the audio was not authentic in that form.

Take things a step further, and you can see that with the right equipment, audio "proof" of VoIP phone calls could be concocted to make someone appear guilty of something. A frightening thought. In the wrong hands, people could be convicted something they didn't do. History has show this to have happened to dissidents, and not just in countries outside the USA.

The movie Minority Report, based on a Philip K Dick short story, comes to mind. Falsified VoIP recordings could be used to pre-convict someone. I know I'm simplifying, and I'm fully aware of a wide range of mathematical algorithms for analyzing sound. (I've written my own FFT (Fast Fourier Transform) software to analyze audio and visual signals.) I also don't want to delve too deeply into politics, but I'm concerned about acts like CALEA, and regulations on VoIP.

October 04, 2006

VoIP Roundup - Wed Oct 04/ 06

GoTalk: Free Happy Hour VoIP Calls
GoTalk is offering new customers free calling to landlines and cell phones during the 6-7 pm slot, provided you sign up for a year. A free plug'n'play adapter is included in the package. [via The VoIP Weblog]

VoIPing For Profit: Skype Moodmessage
Skype has a plugin known as Mood-o-Matic, which displays clickable mood messages. A guest blogger, Hans Blaauw, at Skype Journal is suggesting this as a vehicle for unobtrusive advertising, as a way for Skypers to earn some VoIP calling credits. This might be more palatable to some people than Globe7's plan to have people watch video ads to gain VoIP credits.

IP Telephony Changes Canadian Telecom Market
The Canadian telecom industry is undergoing changes due to new technologies such as VoIP, which allows non-traditional providers into the market. And that of course is a good thing, resulting not only in more choices for consumers but lower prices. The Canadian telecommuncations market, watched over by the CRTC (Canadian Radio-television and Telecommunications Commission), also underwent deregulation just like the American market did, and that's what has paved the way for these changes. [via Teleclick]

October 03, 2006

HP Scandal: Pretexting and Phone Record Privacy

In spillover activity spurred on by the recent Hewlett-Packard "phonegate" scandal, Verizon is suing 20 data brokers for fraudulent activity re pretexting. Pretexting is where someone pretends to be someone else so that they can access their phone records. Interestingly, the president and vice chair of Verizon is on the HP board of directors. Verizon says it has spent $100,000 investigate the pretexting fraud.

In related news, Democrats in the US House of Representatives, controlled by the Republicans, stalled a bill to make pretexting illegal. The activity is illegal in some states, including California, where the alleged activities took place. As part of an US House of Representatives probe into the pretexting scandal, five private investigators and at least two HP executives have been subpoenaed. HP is also under investigation in California.

September 27, 2006

The HP Phone Privacy Saga Continues

The US House of Representatives has been busy subpoenaing people, including five private investigators and at least two HP executives, for the House probe into the Hewlett-Packard scandal. The whole mess was precipitated by now-former Chair Patricia Dunn when she had PIs access the private phone records of some board members.

Her actions were outside of any legal action such as CALEA. In fact, records were obtained by pretexting, an illegal method that involves having people impersonate someone else to access records. (I've had something similar happen to me. A now ex-friend impersonated me just over ten years ago and convinced my phone company at the time to transfer yet another person's phone bill to my phone. After a shouting match with the company, who denied they'd ever do such a thing - despite my friend's confession - I switched to cell phones, and now VoIP, and have not owned a landline since.)

September 25, 2006

VoIP Crimes Of Another Stripe?

After the arrest of five foreign nationals in Namibia providing VoIP service without a license, as well as goings on in various Asian and African countries in regards to VoIP, you might be wondering if VoIP is under attack there. Marcelo Rodriguez takes a crtical look [Voxilla] at what Russell Shaw [ZD Net] and Rich Tehrani [TMC Net] are saying.

Rodriguez points out that both Shaw and Tehrani mention "Third World" countries as locales where VoIP seems to be under attack, possibly due to affiliations between the government and the traditional telecoms, but that they leave out the US as being in a similar category. (Examples: Korea and the UAE blocking Skype.) He then goes on to reveal several examples of lobbying, campaign contributions, and all-expense golf vacations.

The Voxilla piece is very revealing and extremely politically charged. I'm going to take my cue to up the voltage. Let's take a few separate scenarios. First scenario, conspiracy: the entire telephony system in North America is fully wiretapped and all calls are monitored either by humans or machines, for whatever political purpose the real men with power wield. Second scenario: the first scenario is crock, but phone calls are a valuable commodity and thus extremely lucrative. Third scenario: a combination of both the first and second scenarios.

Choose your scenario. Either way, VoIP threatens the status quo, and hence spawns acts like CALEA, possibly attacks on Vonage's share price, and debates like neutrality vs tiered Internet service. Everything that is happening politically in telephony satisfies one of those three scenarios. Let's face it: VoiP is a threat no matter how you slice your political pie.

VoIP Roundup - Mon Sep 25/06

Universities Banning Skype
A number of universities have decided to ban Skype, stating that it consumes bandwidth and supposedly is an "illegal" waste of resources. (Illegal? Seriously?) Grid computing apps are also included in the ban at several California universities including University of California Santa Barbara, San Jose State University, and California State University Dominguez Hills. They are not banning Gizmo Project or Wengo. [via Ars Technica] Several countries also ban/ block Skype, including Korea and the UAE (United Arab Emirates).

Telrex CallRex VoIP Call Recording For Cisco
Telrex claims that their CallRex version 3.1 is the  first VoIP call-recording solution to be certified for encrypting Cisco Unified CallManager 5.0 calls. [via Business Wire]

SIP Trunking Makes VoIP Telephony More Flexible
Rich Tehrani reflects on how SIP trunking has made IP telephony more flexible by reducing the amount of proprietary hardware. He points out that not all IP PBXes are connected to SIP trunks; that over half of them (some used by IP-based call centers) are still using PSTN trunk lines.

September 22, 2006

More VoIP Crimes

Not too long ago, 23 year old Edwin Pena and his accomplice Robert Moore were arrested for stealing and reselling 10M minutes of VoIP service. Pena recently went on the run and is being sought by authorities for skipping bail. Now five Asian men have been arrested in Namibia for selling VoIP without a license, based on the country's 1992 Postal and Telecommunication Act.

Bail was set at N$3,000 each and was paid. But the group will have to return to court at the end of October and may face jail time. This seems way out of whack. Wouldn't a fine be sufficient? Skype had been told by the Korean government recently that they did not have the appropriate license. No fine was levied, and Skype stopped taking new memberships from Korean citizens.

The primary difference in crime between Pena/ Moore and the five foreign nationals in Namibia is that the former group stole service from other VoIP providers. But they went to great technical lengths to do so, and got away with it for quite a while. The Nambian five were caught when they tried to sell VoIP service to a member of the public.

Additional sources: VoIP News Australia, All Africa, TMC Net.

September 14, 2006

What Is Mobile Phone Number Portability?

While others are frustrated with their inability to move their VoIP, phone, or cellular numbers to a new provider, and industry steering committee in South Africa is asking their telecom regulator to delay their MNP mandate [Cellular News].

MNP, or Mobile Number Portability, would require changes in telecom company business practices. Such practices would, in this case, allow customers to port (move) their cell phone numbers with essential ease.

I think that we'll see more and more countries bringing about MNP regulations. In fact, it probably behooves cellular operators and providers to participate, to get started now, if they don't want to see a mass migration towards VoWiFi-only (VoIP over Wi-Fi) phones. While that's not a reality just yet in most cities, the increasing number of municipal Wi-Fi projects (free or otherwise) is going to help.

Personally, I think dual-mode cellular/ VoWiFi phones are going to boom in sales when that happens. So users would get a cellular signal in areas without Wi-Fi Internet access, and VoIP calling otherwise. If number portability is in place in those areas with muni Wi-Fi, then everyone wins.

September 13, 2006

Free Avaya VoIP Security For Dummies eBook

Jupiter Web is giving away free copies of the Avaya edition of VoIP Security for Dummies eBook (PDF, 68 pages) in consideration for people joining the Avaya developer community. The link was sent to me in a regular Jupiter Web email, so I cannot guarantee you'll be able to use it, but I don't see why not.

The ebook is pretty "dummy-ish", in the sense that they've simplied a wide range of IP telephony security issues and summed each of them up in a few short paragraphs. It even mentions privacy issues such as CALEA (Communications Assistance for Law Enforcement Agencies) and a number of US govt regulations that add up to considering why you should record VoIP calls in your company.

This is certainly not a book you would use to actually implement VoIP security measures, but it's not a bad place to start if you feel you don't know enough about the issues, or don't know where to start reading about them. (The book is of course geared towards discussing Avaya solutions, so it's not exactly vendor-neutral.) You can sign up free (just your name, email, and job function) at this Jupiter Web page and download your copy.

September 08, 2006

Mobile Phone Number Portability

Phone number portability is becoming more of an issue for people who tend to move around a lot, obviously. Tom Keating recently talked about his frustrations of moving his stationary phone number to a different VoIP provider. Imagine the problems of trying to move your mobile number. (Everytime I've changed cellular providers, I've had to get a new number.)

In Japan, mobile operators will be allowing cell phone users to keep their phone numbers [VNU Net] when they switch providers. This government-mandated option will not officially take effect until late October, but millions of switchers are expected. Part of the reason for this is that Japan has a very high percentage of mobile phone users (97 M) compared to the population size (127 M).

Portability in this situation is actually beneficial to mobile service providers because of the saturation. Customers have the advantage, but providers also benefit from customers who switch - since the chance of gaining new customers is reduced. Everyone's happy. Hopefully.

September 06, 2006

HP Under Investigation For Investigating Board Member

Your company has sensitive information and you think that one of your high-profile board members - not employees - is leaking details to the media. What do you do? If you're Hewlett-Packard's Chairwoman Patricia Dunn, you hire private investigators and obtain phone records [CRN] for the suspects. Problem is, those investigators used illegal means to acquire those phone records. Now, the California attorney general is investigating the whole mess.

Acts like Sarbanes-Oxley (aka Sarbox) were designed to protect investors by instituting a number of measures that would ensure transparency in accounting procedures of public companies. The act might even be interpreted in such a manner that a company would decide to record all employee conversations for Sarbox and even CALEA reasons. In this case, however, the records of home and cell phone calls of board member George A Keyworth were obtained, which I'm assuming is out of the scope of both Sarbox and CALEA.

In light of this, I'm wondering if soft VoIP calls stand a chance of not being put under the domain of CALEA. Soft VoIP does not yet have a backdoor (for law enforcement) for recording calls, but some politicians are pushing for it, for dubious reasons.

September 05, 2006

China's Mobile and Broadband Markets Likely To Exceed India's

Recent talk was that India's mobile phone market would be the largest in the world. But not surprisingly, China might exceed that. The 400 million mobile phones they'll produce this year make up half the world's output and will be used in other countries, but they could just as well be used there, too.

As for India, its come a long way. One East Indian friend joked to me that in India, even the janitor has a cell phone. Which was not meant to be derogatory, but to indicate how far the country has come. Not so long ago, it had daily power outages, but now has the juice to drive cellular networks that include everyone in several financial classes.

However, with the increasing number of middle-class citizens in China, it's more than possible that the Chinese mobile market may exceed India's, where they're focusing on IPTV for some reason. The VoIP market in Asia in general is growing. Though with issues such as VoIP service being illegal in China, I'm not sure if certain types of phones and PDAs are allowed in the country or not.

Even if China and India actually run close numbers for mobile use, broadband use in China is growing at about 80% annually and expected to reach 130 million users by 2010. Part of the increase will be a side effect of hosting the 2008 Summer Olympics in Beijing.

Given the political situation in China, and the fact that VoIP is illegal there, it might be difficult to understand how that government would allow the estimated 80 million users playing online games. When you run a country banning the use of certain words in print or online, it's hard to let any sort of digital interaction go unmonitored. This sort of atmosphere would permeate into a lot of things, including the way events are handled and technologies deployed.

However, dig deep into the history of the Olympics during the time that Juan Antonio Samaranch was top dog of the IOC (International Olympics Committee), and you'll see that the Olympics actually were repeatedly granted to countries and regions where there was political, civil, and/or social unrest,. The net result of hosting the Olympics in those locales actually improved conditions considerably.

Whether or not this happens in China, resulting in more open government policies, remains to be seen. But if it does, China will likely dominate in Internet use whether, whether mobile or stationary, and there will be an explosion of VoIP services and possibly some innovations.

September 04, 2006

Are Telcos Getting Short Shrift On VoIP?

Canada's CRTC (equivalent of US FCC) ruled last week that they would be regluating VoIP service in Canada, basically reinforcing their decision from May 2005. The big telephone companies in Canada were unhappy with this decision because it prohbits them from offering VoIP services below cost, as a loss-leader for other packages. On the other hand, apparently new VoIP companies can set whatever price they like. Furthermore, telecoms have to file a tariff for VoIP services, whereas cable companies do not. I'd assume soft VoIP providers wouldn't have to, either.

The odd thing is, Canada has a law in place since at least the 1970s, if not earlier, which prohibits any business from charging different prices to different clients for the same service. It appears, however, that the inverse is not true. While I have no love for telecoms, and have worked for some, on the surface, this decision would seem some what unfair to the telecoms. On the other hand, it gives VoIP startups a chance to compete against otherwise incumbent companies with deep pockets.

Where I don't think the ruling is fair is that cable companies get a leg up. If you know Canadian cable industry history, you know that in many areas, cablecos owned regional monopolies on service. When the giant Rogers Cable started buying out smaller regional cable providers, in at least the province of Ontario, in the late 1970s and through the 1980s, they became more powerful and allegedly incredibly uncaring about customers. At least, that's what I hear from Canadian friends, acquaintances, and insiders. Rogers Cable also owns mobile phone services that are competitive with Bell Canada's Bell Mobility division. So why Rogers Cellular, for example, should get an advantage in VoIP services over Bell Mobility, I'm not sure. They are probably about par in their power and resources.

In this situation, both should be shackled equally. Dare I say it: are the telcos getting the bum's rush? Gazing into my crystal ball, the worst case scenario shows that traditional telcos will crash and burn in the next 10 to 15 years, while cable providers will enjoy the richesse of exponentially increasing triple-play subscribers. But then again, my crystal ball is bit spotty.

September 01, 2006

VoIP Roundup - Fri Sep 01/06

Panasonic Skype Wi-Fi Phone Planned
Panasonic announced today that they plan to develop a series of Wi-Fi Skype-certified phones that can be used at home, office, or pretty much anywhere that there's Wi-Fi access to the Internet. [via About Skype] Panasonic joins a rapidly growing list of vendors, such as NetgearD-Link, and Philips, who are jumping on the Skype phone and adaptor bandwagon.

IRS Refund On Long Distance Phone Tax
The IRS will be refunding American citizens amounts between US$30-60 on 2006 taxes. This is a reimbursement for a 3% federal tax on long-distance service which has now been removed after US courts refused an appeal. Total refunds will be around $10B. [via eWeek] It's hard to tell from the eWeek article, but I this might be different than the USF (Universal Service Fund), which telecoms and other firms were required to charge customers for, then pass on to the government.

Why You Need A Cordless VoIP Phone
Russell Shaw reports that according to a US Census Bureau study from May, American homes are getting larger. So VoIP providers need to offer cordless phones to make customers happy. Read his post at ZDNet for more details.

Skype 2.6 Beta For Windows
Skype now has 2.6 Beta for Windows available, with a couple of new features: Skypecast listings, contact's birthday reminders, and clickable mood messages. [via Skype Blogs]

August 30, 2006

Can't Get Skype? HeyU Will Help

As previously reported, a number of countries, including China, Oman, UAE, ban the use of Skype and sometimes VoIP altogether. (Some cellular networks in North America ban the use of VoIP by customers.) People in Dubai have reportedly gone to great lengths to get around the Internet blocks, but apparently HeyU has figured a way around. And for $25, they'll let you download a copy from an unblocked link. Keep in mind that your country might consider this illegal. If that's true, it's probably unlikely that you're reading this post anyway. They have a couple of other options, including a secure site and a SkypeOut voucher. See ITP Technology or VoIP Weblog for more details.

Personally, despite my belief in freedom of speech, I think that this is a really bad idea. There's no evidence either way whether or not HeyU is legit. I'm not saying that they are not, but for your computer's safety, I wouldn't recommend downloading VoIP software except from the original vendor. If you cannot get it that way, and you are willing to circumvent your country's law, at least get your software from a reliable source, such as a friend or family member, who in turn goes to the proper source. This way, you're less likely to be installing spyware-ridden software.

August 29, 2006

BellSouth and Verizon Sent Letters By FCC

Verizon recently announced a new surcharge to their high-speed DSL Internet customers. It appears BellSouth did so as well, and the US FCC sent them letters asking them to explain. BellSouth has reputedly since dropped the surcharge and will be crediting customers back to August 16th. The FCC is still waiting for Verizon to respond. There is the possibility of fines, if regulations have been violated. [via eWeek]

While Verizon at least claimed the charge had nothing to do with the a similarly priced federal charge (USF - Universal Service Fee) that has been phased out, it's hard to believe otherwise, given the timing and price. It's still my premise that they were instituting these fees to cover telecom losses possibly due to the increasing use of VoIP.

August 22, 2006

New DSL Service Charges For Verizon Customers

Verizon has decided to charge their DSL high-speed Internet customers an extra US$1.20/mth (for access speeds up to 768 kbps (kilobits per second) or $2.70/m (for faster speeds). This will probably come as a surprise to customers who were expecting lower monthly bills based on a FCC decision last year to deregulate DSL (Digital Subscriber Line) service. [via CRM Buyer]

The old government fee for the USF (Universal Service Fund) is being phased out. So Verizon and no doubt other cable providers are taking advantage of it by imposing their own fee. Of course, they're claiming that this new fee has nothing to do with not having to pay the USF fee anymore. Great to know that they're thinking of us.

So what gives? Isn't their monthly service fee enough? Are they really not making any money? (Cable providers are.) Could this new fee be due to expectations that free VoIP over DSL phone calls will clog up their lines? Hmmm. Read between the lines in the CRM Buyer article, and that's what it seems like.

It'll be interesting to see who the next DSL provider is that applies a similar charge to customers' bills, and whether there will be a shift to cable services.

August 21, 2006

VoIP Roundup - Mon Aug 21/06

[Updated: Wed Aug 30/06]Philips is giving Australian customers a choice for combining VoIP with PSTN. They now have a couple of cordless handsets that either use Microsoft Live or Skype (not both). You do need a PC and a broadband Internet connection to use the phones. [via The VoIP Weblog]

Because Baby Boomers are expected to migrate to specific urban or rural areas over the next twenty years or so, companies like ComSpan will beneft from offering triple play services. [via VoIP Magazine; free registration required]

Asterisk has just released a free voicemail client, Tycho, for Win32, Linux x86, and Mac OS X computers. [via Asterisk VoIP News] I assume Tycho has nothing to do with Tycho Softworks - who offer an open source telephony stack - but I could be mistaken. [CORRECTION: It's in fact Sip-Syndication that has released Tycho, not Asterisk/ Digium. Apologies for the error.]

Is Wiretapping Unconstitutional?

[Updated: Aug 22/06] Wiretapping without a warrant is unconstitutional says US District Judge Anna Diggs Taylor in Detroit, Michigan. She ordered a halt to the wiretapping program which was apparently secretly authorized by President Bush in 2001. The actual action will be delayed until another hearing on Sep 7/06.

While privacy advocates are no doubt happy, not everyone thinks Judge Taylor reasoned well in her decision and have criticized her as a Liberal, despite that her verdict was based on a number of Act violations.

One of the most important comments in her 43-page decision (or as the Washington Post calls it, "opinion") is the following:

... are no hereditary Kings in America and no powers not created by the Constitution.

This standing of hers is quite likely the primary basis for her detailed decision, and since it is aimed directly at President Bush, is the reason why "Congressional Republicans quickly condemned" her ruling.

See the Washington Post [via 21Talks ] for more details.

August 15, 2006

Can VoIP Providers Implement CALEA?

CALEA, or Communcations Assistance for Law Enforcement Act, has a lot of misconceptions surrounding it in terms of its applicability to VoIP, as well as security issues. The IT Association of America (ITAA) has isued a report (PDF, 21 pgs) to educate VoIP service providers.  [source: TMC Net]

The deadline for CALEA compliance for VoIP providers is May 14, 2007, and the ITAA questions the ability of smaller providers to comply in time, due to the expected financial cost. Amongst other things, they also question whether standards can be developed for CALEA for VoIP because of all the different VoIP types. The ITAA paper includes Vinton Cerf of Google as an author.

Another group, GLIIF (Global Lawful Interception Industry Forum) issued a rebuttal (PDF, 8 pages) with pretty much the exact same title as the ITAA document.

My pure gut instinct says that the GLIIF report sounds like a bunch of companies protecting their own investment in future CALEA solutions, because my educated guess indicates that their main rebuttal points are in turn refutable. In fact, from the glance I had at the GLIIF document, it contradicts the opinions and public statements about CALEA made by many well-known Internet experts earlier this year.

However, that's just my feeling, and without reading both documents thoroughly, I'm not make any definitive declarations. Ultimately, whether I support it or not, I think all types of VoIP calls will be wiretapped - maybe not immediately because of technical issues, but eventually. It's been that way for decades with PSTN lines, and governments are just not going to give up that kind of surveillance power. (Having worked for telcos, I've heard things that worry me, but things aren't going to change, especially in the current climate of fear.)

July 17, 2006

Net Neutrality Hypocrisy In The Korean VoIP Scandal

The issue of members of the US Military not being allowed to use their VoIP services at a base in South Korea has been temporarily resolved, but it took the US government to step in.

Interestingly enough, as VoIP News points out, the reason for the whole kerfuffle has to do with several Korean telecos feeling as if the military base members were not paying for the bandwidth they were using. Gee, where have we heard that * cough * net neutrality * cough * before?

So it's okay that the US government can interfere when another country's telcos feel they're not being compensated, whether rightly or wrongly. But when interested parties here feel that the American telcos are doing the same thing in the United States, why is the government turning a deaf ear? Do private US citizens not matter as much? Isn't this called hypocrisy?

I've been using the Internet since 1991 or 92, when it was the "web", and consisted of only a few services such as FTP and limited email. The one thing that I was regularly reminded of was that the Internet was free and open - it was the purpose for its creation: to share information. Sure, commerce took over. But anyone who thinks the telcos were not compensated for their services forgets that a T1 line cost about $1000/month in 1996, and prices went up exponentially from there.

I maintain that it's still just bully boy politics, with telcos seeing their bottom line disintegrate to cheaper VoIP service. Indications are that the number of VoIP subscribers will more than quadruple in just four more years. Telcos, your tactics are transparent. So, if you can't beat'em, VoIP'em and strike up alliances.

July 14, 2006

Could RFID Transponders Be Used For VoIP e911 Caller Verification?

If you've been following our sister publication, RFID Gazette, you'll know about a new type of RFID (Radio Frequency IDentification) tag called RuBee with IP addressing capabilities. This means that if an SED (Service-Enabled Device) is equipped with a RuBee tag, it could be accessed via the Internet. This could be a potential solution for the VoIP e911 problem.

SEDs could be any networked device, including a digital camera, digital toaster, digital lighting system, etc., which can communicate with each other, based on predefined roles. What this also means is that if a transponder with a RuBee tag were devised, it could potentially be used as a means of directing and responding to VoIP-based e911 emergency calls.

Now this is pure speculation, and there are still a lot of technical issues that have to be solved. For example, RuBee-based transponders would have to be stationary and thus not attached to VoIP phones or to any mobile device such as a laptop or PDA (Personal Digital Assistant). However, any device used to make a VoIP call would have a RuBee tag to transmit emergency status to the nearest transponder. The transponder would be designed to route the call appropriately.

This means that each transponder would have to be geocoded, possibly in sync to a postal/ zip code grid. Alternately, in cities with Municipal Wi-Fi, e911 transponders could be integrated wherever signal boosters are installed. That at least helps narrow down where a call is coming from, even from a VoWiFi phone. Finally, household or neighborhood transponders could also be made available, for those interested. Of course, in the latter case, you wouldn't want the transponder accessible to just anyone over the Internet. Just speculating.

Your Privacy - More About CALEA and VoIP

As mentioned in the previous post, CALEA and Sarbox regulations are reasons you should record corporate VoIP. The problem is, VoIP does not lend itself well to wiretapping. Fortunately, VoIP carriers have until May 2007 to comply, which provides the industry nearly a year to work out a solution.

While Sarbox is aimed at publicly-traded businesses, CALEA applies to any business or private citizen. Even people that do not use VoIP could be affected by this act.

Some of the drawbacks of eavesdropping on VoIP data for CALEA is that more than just voice traffic has to be captured. Thus, a significant amount of irrelevant data has to be filtered out, including other VoIP users calls. What it amounts to, from a privacy perspective, is that some law enforcement official could then know a private citizen's every activity online. This goes beyond the objective to wiretap calls "of interest" and moves towards something potentially more sinister.

There are also other technical issues such as firewalls, and even Wi-Fi access that is not secured. For example, if you have a Wi-Fi network at home but have left it as open access, either because you don't care or don't know how to secure it, you might have a problem. What if your scruffy-looking neighbour across the street conducts questionable phone calls from his VoWiFi (VoIP over Wi-Fi) handset using your Wi-Fi?

Similar issues will probably suuround calls over Municipal Wi-Fi. For example, a project in Taipei City, Taiwan, expects to have 200,000 VoIP phones in use, by year's end, by administrative and public school workers. After that, they hope that private citizens will use the network for VoWiFi calls. How do you wiretap VoWiFi calls that could be made anywhere in the city, outdoors or indoors?

Another question people are asking: should CALEA extend to soft clients such as Skype? Truth is, I wouldn't be surprised if text IM clients such as Google Talk or any of the Messenger-type of software are already "monitored". But VoIP clients are another issue.

Sources: Network World [via FierceVoIP]

Why Your Company Should Record VoIP Calls

The other day, I gave a lengthy rundown on how you could record VoIP calls from Skype using HotRecorder, as well as links to other articles and methods. What was not mentioned was why your company just might want to make VoIP call recording a standard practice.

In a nutshell, businesses using VoIP should consider recording calls to comply with portions of both Sarbox (Sarbanes-Oxley) and CALEA (Communications Assistance for Law Enforcement Act) regulations. Sarbox is an US SEC securities regulation, and was signed into law by President Bush in 2002. CALEA is a 1994 act that gives law enforcement agencies the right to conduct surveillance on any new communications networks.

The EFF (Electronic Frontier Foundation), has a fairly comprehensive explanation of what CALEA means to the average person and business. A government site, AskCALEA, also provides information.

Both Sarbox and CALEA supposedly operate on the principle that your data (in this case your VoIP recordings) are safe and are only required in case an investigation is necessary. Since this means long-term archival of conversation recordings, there will be VoIP audio file storage issues to consider. VON magazine has an article about recording corporate VoIP and some available solutions. [via FierceVoIP]

July 07, 2006

Rumpelstiltskin and the Level of VoIP Security

Unless you've been sleeping under a mushroom, you probably know that North Korea's leader, Kim Jong-il, stirred from his dormancy and fired off not one but seven missiles, even after several countries cautioned strongly against it. Warnings of this may or may not have been this reason why South Korea suddenly backed off, a few days previous, against blocking VoIP calls by U.S. Forces Korea members.

South Korea had originally planned to block out U.S. calls due to non-compliance to their Telecommunications Business Act. However, at the request of US Forces Korea, they agreed to suspend the deadline.

It all begs the question, however, of how secure VoIP really is that the US Military would allow its individual members to use it. Or why they wouldn't set up Internet access, say, via satellite.

VoIP may generally be considered insecure, but it doesn't have to be. Calls could be encrypted and decrypted on the fly, by caller and receiver, respectively. However, to reduce the lag time on such encryption, the process would have to be done on small packets of sound, possible a few seconds at a time, else non-computer VoIP phones would have an extra processing burden.

Now, without delving into the inner workings of existing VoIP services, I'll hazard a guess that there already is some level of encryption conducted on VoIP calls. However, with encryption laws in the US and Canada being fairly strict (against exportation of algorithms), the level of encryption might actually be quite low.

Of course, the real issue in South Korea is over the ISPs that regular officers use to access the Internet and make VoIP calls. The service provider(s) they use allow unlimited VoIP calling, which the three South Korean ISPs who requested the US military block are upset about.

I seriously doubt, however, that the US Military's necessarily secure communications are being conducted via the same ISPs that individual members of the military are using.

On a related issue, Skype was recently told by South Korea to stop signing up new SkypeOut customers, until Skype adheres to telecom laws - in particular, two e-business codes. In fact, Skype's Korean Market Manager recently issued a statement that Skype was not currently doing business in South Korea.

It's interesting to note that South Korea has been a center of a considerably number of technology trials in both VoIP and RFID technology. Part of the aforementioned restrictions have to do with protecting the interests of South Korean companies.

Sources: Stars & Stripes, ZD Net Korea [via Skype Journal].

June 23, 2006

VoIP Firms not replying 911 calls

The Federal Communications Commission ruled last year that the VoIP service providers must offer E911 service to new and existing customers. FCC outlawed the companies from advertising services, which do not take E911 functionally.

The recent developments show that a good number of VoIP service providers are not following the mandate. On many occasions, they do respond 911 calls. It is a matter of concern for the FCC, explains its chairperson Kevin Martin. What is more shocking the fact that some of the VoIP service providers add new customers without offering 911 facilities!

Half of the US VoIP providers confirmed the FCC that they are providing E911 services to their customers. However, most of the Net Companies are not co-operating the FCC. They are still offering the VoIP service without E911 facilities since FCC enforced the law six months ago. BroadVoice does not provide 911 services while MyPhoneCompany.com considers E911 an option not compulsion, something that FCC restricts.

Via: [Yahoo! News]

June 22, 2006

FCC says VoIP providers too have to pay for USF

The Federal Communications Commission (FCC) has ruled that like cellular operators, the VoIP service providers henceforth should pay for the Universal Service Fund (USF).

This is for the first time the VoIP service providers will contribute for the USF, while there is a hike in rate for the cell phone service providers.

The USF provides financial support to providers in rural and backward areas to ensure accessibility at reasonable rates. The FCC move is very likely to increase the customers' monthly VoIP bills. As it usually happens when the FCC hikes fees, the ultimate burden falls on the customers.

Kevin Martin, FCC chairperson comments on the new rules,

I still believe that this new system needs fundamental reform, and I remain committed to adopting and implementing a numbers-based contributions.

The new regulation directs the Cellular companies to pay 3.9 percent of their revenues and 6.8 percent of VoIP revenues. 

Via: [VoIP Central]

June 19, 2006

FCC needs to implement E911 for VoIP providers with effect

Although FCC ruling make it compulsory for the VoIP providers to provide E911 to their customers, Public Safety Answering Points (PSAPs) have still some problems, a 911-solution vendor executive explains.

Jim Shepard, HBF Group executive VP during a webinar titled 'VoIP Myth Busters' quoted,

While the FCC order was a great first step in trying to get VoIP on par, there were   lot of things that were just missed or purposely excluded from the order.

The Consultant Registry presented the webinar.

One such problem is FCC's soft stand towards the law violators. Shepard says that FCC on many occasions has not taken action to guarantee that VoIP providers stick to the mandates in the commission's order.

He added,

In some cases , we actually see VoIP service providers say, ' I know I need to get enhanced 911, but I'm not going to pay for it right now, because nobody's going to slap me on the wrist if I don't have it.

Via: [mrtmag]

June 02, 2006

FCC Recommends VoIP Tax

It seems that VoIP users would have to shell out more. FCC Chairman Kevin Martin has recommended that VoIP providers should pay a 7% tax and it is expected that the tax would be passed on to the consumers. VoIP providers would have to pay the taxes to the USF due to which subsidized telecom services are available in rural and low income regions, libraries and schools.

The proposal would be requiring the phone companies' to pay a fee equal to seven percent of the customer's monthly bills or around $1.75 for an average $25 tab. A decision on this is expected to be taken by 15th June.

Via: [VoIP Central]

May 29, 2006

BT Ireland Not to Offer Residential VoIP

BT Ireland has decided not to launch a new internet based phone service to residential customers because of concerns over government delays in offering the telecom regulators more powers. The company's CEO commented that the government should give ComReg more teeth if BT wanted to offer Irish customers the services which are widely available in other markets.

BT would be happier to launch a VoIP phone service as is available in North and Britain but the current state of broadband market would make it uneconomical for them to offer VoIP for residential customers.

Read

May 22, 2006

Five held for illegal VoIP service

The Namibian Police arrested five foreign nationals, one woman and four men for illegally VoIP service. They have also sold cards to people urging them to make cheap international calls. The Namibian Telecom complains that these five foreigners carried on their VoIP service at two houses in Windhoek , which Police raided later. It also claims that the fraudulent business which was in operation since November last year caused a loss of N$2 million to the telecom.

The Telecom came to know about the fraudulent business in February. Then it complained the police. The police last week seized 640 phone cards, which were made in Japan.

Via: [Namibian]

May 20, 2006

Arroyo Instructs CICT Regarding VoIP Adoption

Instructions have been sent by President Gloria Macapagal Arroyo to the new chairman of the Commission on Information and Communications Technology for advocating the use of VoIP technology in government. The verbal order was made by Arroyo at an event last week during which the president conversed with key executives of a call center based in states regarding VoIP.

Ramon Sales, Chairman, CICT said:

She has directed the CICT to convert the whole government into VoIP.

Switching to VoIP would cut the expenses of the government’s telecommunications.

via inq 

May 15, 2006

High time to regulate 'Phone Number Portability with Internet Service' issue

It is a high time for us to wipe out the loopholes prevailing in the telephone regulation especially phone number portability with VoIP service.  So that customers can get effective services for the money they invest on it.  Now consider the situation- Emily and Don Dalton could get their old number despite changing the companies from Lingo to Vonage. What is surprising to note the fact that Dalton is paying to Lingo for no service. These two companies provide VoIP service. The Federal Communications Commission which regulates number portability has to legislate a law for VoIP service.

Via: [kutv]

May 11, 2006

CRTC VoIP Decision Sent Back By Government to the Commission for Reconsideration

CRTC’s telecom Decision CRTC 2005-28 Regulatory Framework for Voice Communication Services Using Internet Protocol has been referred by the GIC back to the commission for reconsideration.

The government thought that in the public interest it was necessary for the CRTC to reconsider its decision. This would give the CRTC the opportunity for taking into account the increase in demand for VoIP services and changes to the overall regulatory environment since the original decision which was announced last year. As per the telecommunications Act, GIC has the authority to vary or rescind any telecommunications decision of the CRTC or refer it back for reconsideration.

Via cablecaster

May 08, 2006

Canadian Government Wants Telecom Regulations to Be Eased

The Canadian government has made a move for easing telecom regulations by asking the CRTC for reconsidering a decision made in 2005 for controlling the prices of VoIP telephone services. This was done in order to allow new competitors in the market to compete in an effective manner. Now most of the companies including Shaw are taking advantage of the situation for charging above market prices for their digital phone service.

According to Maxime Bernier, Industry Minister, Canada:

After careful study and the subsequent appeals, the government believes it is in the public interest for the CRTC to reconsider its decision. This will give the CRTC the opportunity to take into account the increase in demand for VoIP services and changes to the overall regulatory environment since the original decision was announced last year.

via teleclick