February 26, 2007

UK Fines Rise For Driving While Talking

On a cell phone, that is. The British government doubled the fine to GBP 60, and three penalty points on the driver's license. The fines could rise to as much as one thousand Pounds, depending on the vehicle being driven. DWT, or driving while talking, has been illegal in the UK since Dec 2003.

Personally I'm pro-fine, despite being a former DWTer. I'm an extremely careful, though fast, driver, but most people on the road are incapable of DWT - and I admit to being almost distracted at times myself. I say that as someone who has driven in both Atlanta and Toronto, the two largest Metropolitan areas in North America, with the worst traffic conditions. People just get stupid.

In Canada, there are a series of TV commercials running where people drive by in a residential neighborhood doing stupid things while driving - not just talking on the phone - while a young woman just watches and shakes her head. The commerical urges the viewer to call or visit a certain website and say what you've seen drivers do. Someone in the United States has also set up the website Platewire, with US, Canadian and UK sections, where you can report stupid drivers, their license plates, and their infractions. Little Brother is watching.

February 19, 2007

VoIP Roundup - Mon Feb 19, 2007

The Eye in the Sky: Pushing the IP Communications Envelope
There's been a lot of talk about SEDs - service-enabled devices. SEDs will have their own IP address and are thus pingable across the Internet. Now, imagine that you could query a satellite view a web browser. That's what Iridium is planning: satellites that monitor the Earth, taking pictures. And because they'll be IP-based satellites, Iridium can sell services over the Internet to clients who need to monitor, say, a facility.

Privacy Obligations For VoIP and Telecom Providers
The US FCC is rethinking how it will expect telecoms and VoIP providers to handle CPNI (Customer Propietary Network Information) data - or what amounts to call records and subscriber information. This is as a result of the Hewlett-Packard phone records pretexting scandal and similar cases. Privacy and Security Law Blog has more details on some of the new rules that may be imposed.

Cell Phone Been Bugged?
Despite all the issues of communications -related privacy and security, it's unlikely that most of us have our phones or IP communications bugged. But for whatever reason (jealous spouse, insane employer), if you suspect you do, check out Lauren Weinstein's post How to tell if your cell phone is bugged and the accompanying YouTube video Is your cell phone bugged?

January 01, 2007

RIM Mum On Stock Options Review

The NY Times had a story on Christmas day regarding a RIM stock options review. RIM, maker of the BlackBerry, initiated the review in Sep 2006 themselves but have not provided investors or regulators much in the way of details. Even the letter submitted to the OSC (province of Ontario Securities Commission) didn't clear things up much. The stock jumped approximately US$50 between Sep and Dec. More details at the NY Times (free registration may be required).

RIM got out of a patent infringement lawsuit earlier this year and recenty levied a copyright infringement lawsuit on Samsung's Blackjack device, amidst a great Q3 2006 in terms of revenues. Regardless of the hubbub, RIM seems like teflon, able to weather the goings on, fair or otherwise. I've met former employees who retired early because their stock options made them young millionaires. My feeling is that the company will continue to make millionaires for a long time because of good overall management and vision. [I own no RIM stock, but may purchase some in late 2007.]

Video Killed The Mobile Phone?

ABI Research released a report in late December stating that the mobile video market in mainland China will pass 32Mln users in 2008. The significance of this is tied to the fact that the Beijing Olympics takes place in that year. There will be two different technologies in use: broadcasting (27%) and unicast streaming (73%). Some users are expected to use both technologies. The Chinese SARFT (State Administration of Radio, Film, and Television) announced two voluntary standards last year: DAB, which will give way to T-DMB. More details at ABI Research.

I'm still the Doubting Thomas on video about mobiles. Is there enough bandwidth? Are screens even big enough to prevent eyestrain, and to thus be enjoyable? While mobile video use will undoubtedly increase in the next few years, there's a difference between conducting short video calls and watching prolonged mobile video. But if there's any candidate for enjoyable mobile video, I'd have to say it's likely the Nokia N-series of phones - though I haven't laid my mitts on one yet.

December 31, 2006

VoIP Roundup - Sun Dec 31, 2006

VoIP Comm Now Mainstream?
Ken Camp points out that VoIP is no longer a niche and that it's gone mainstream.

San Fran Wi-Fi Is No-Fi
At least for now, San Francisco is delaying their citywide Wi-Fi network. Again. This is the network that Google is involved in. The issues come from within city council regarding who will own the network.

US Cellular Network Outages Kept Secret
When cell phone networks have service outages in the United States, they aren't announced. In fact, the FCC ordered "wire line" suppliers in 2004 to report them, but in turn removed them from the Freedom of Information Act. [via VoIP and Enum]

How Do You Define VoIP?

VoIP Central asks what is VoIP: information service or telecom service? This is in relation to a suit filed by the City of Baltimore, Maryland, against Vonage America regarding the latter's avoidance of a telephony excise tax. Baltimore obviously defines VoIP is a telecom service, which I'm inclined to do as well. Vonage say no, thus feeling justified in avoiding a US$3.50/month city tax for each telephony line. The tax was introduced by Mayor O'Malley to pay down the budget deficit.

If you ask me, I think it's kind of high, given how little VoIP monthly subscriptions often are. Even the FCC backed off on their proposed VoIP tax. But this kind of issue will likely be raised over and over again over the next several years, for as long as PSTN systems are around (likely quite some time).

December 29, 2006

Brunei To Regulate VoIP?

The Brunei Times says that AiTi (Authority for Info-communications in Technology) in Brunei is creating awareness about "regulatory and licensing frameworks of the local telecom industry." This is spurred on by the increased use of unlicensed VoIP providers. The acting CEO of AiTi,  Abdul Mutalib Pehin Dato Yusof, did admit that control would be a challenge. Apparently, soft clients such as Skype would not require registration. Commerical apps would have to be approved by the AiTi.

Of course, Brunei isn't the first country to ban or to want to regulate VoIP and they won't be the last. India recently decided to crack down on unlicensed VoIP providers. And of course the UAE, South Korea and China all have some form of VoIP ban or regulation.

December 20, 2006

FCC's e-911 Decision Upheld

Jeff Pulver writes that the DC Circuit Court has upheld the US FCC's decision to require VoIP service providers to offer e-911 emergency calling services. Providers have 120 days to comply, though it's not clear from what date. The presiding Judge Kavanaugh indicated that the requirement is justified even if providers cannot meet the deadline.

The FCC also wants to ban the marketing and sale of any VoIP service that cannot make the deadline. However, the legality of this ban was apparently not ruled upon (other than the Judge saying that the FCC had the "lesser authority" to go ahead with it.

Curiouser and curiouser. If the FCC does go ahead with its ban, this could really tank most soft client-based VoIP providers. They will, I think, have the greatest technical hurdles in offering functioning e-911 service. This could be the leg up that pure play VoIP providers like Vonage need to compete against other types of providers. Vonage already has a growing coverage area for their e-911 service, outdistancing every soft provider I can think of.

December 18, 2006

VoIP Roundup - Mon Dec 18/06

Design Skype Wallpaper, Win Skype Phone
The new Skype 3.0 lets you add your own wallpaper to create your own customize look. And if you come up with something that you think other Skype users may like, enter it into their wallpaper contest before Jan 13, 2007, midnight, GMT. The best 3 designs will win a US Robotics USB Internet Mini Phone. Here are some sample wallpapers.

Say No To POTS
POTS = Plain Old Telephone System. Time to show it the door.

To Approve Or Not To Approve?
Question: Why go through telecom deregulation in the 1990s to reduce unfair monopolies only to allow still giant telcos to merge in the 2000's? Answer: I wish I had one. The US Justice Dept is being accused of messing up their antitrust business analyses before the approval of two mergers.

Vodafone Gets Huge Fine
Greece's telecom regulator is fining the local Vodafone division 76M Euros for their part in a wiretapping scandal. Ouch.

December 15, 2006

Communication Breakdown: 5 Growing Pains of Voice/ VoIP/ IP Communications

It's pure coincidence but as I'm working on this brief article, I've just finished hearing Led Zeppelin's classic Communication Breakdown song. Radio 3net has their own 500 top albums for listening for free online. Yeah, 500. And all the classics are there; all you need is Windows Media Player to listen.

That said, this is a brief overview of some of the issues that could make or break how widespread IP communications becomes. Or at least delay ubiquity.

  1. Countrywide bans.
    First, numerous countries in the Middle East and some in Asia (China, South Korea) either fully or partially banned VoIP services - except to the status quo providers in some cases. Then India, who recently allowed Yahoo to provide VoIP services, decided they were going to ban outside providers.
  2. Jail sentences.
    Seriously?! Vietnam sentenced a South Korean business man to 16 years in jail after he set up five VoIP systems in Hanoi and Ho Chi Minh City (formerly known as Saigon). It's amazing to think that in the 21st century, there are still people in power who are short-sighted. Or do such people just gravitate to government? Why not absolve him, make him pay a provider fee and a fine, and actually utilize his entrepreunerial spirit? That would actually make sense. This is a similar VoIP crime to what five Asian men did in Namibia, but were out on bail.
  3. e911, e999, emergency services.
    Or lack of them. Let's not forget that 911 in the United States was not ubiquitous until, I believe, the late 80s. Still, that's no excuse. In E911 still struggling after 10 years, Wayne Rash says that there's a 16% chance your wireless 911 call won't go through, or that the emergency center won't know where you are. Sad but true. (I didn't know that it's been 10 years since the US FCC mandated e911, aka enhanced 911.) In the UK, they call it 999, and pending regulations by Ofcom (the regulator) could put lives at risk according to ITSPA (Internet Telephony Services Providers Association).
  4. Perceived security issues re closed protocols.
    I.e., Skype, which in some cases is the reason countries, corporations and universities have banned Skype in particular.
  5. Wiretapping.
    Let's not be naive. Several countries including those considered democracies already have widespread wiretapping in place, whether you know it or not. But Internet tech experts have openly said that architecting a backdoor into VoIP soft clients is not only very difficult but a bad idea.

December 09, 2006

Acatel-Lucent Scores British University Contract

Alcatel-Lucent is the merger that took an American President to approve (ever heard of that before?) and already they are gaining large deals. The University of the West of England (UWE) is implementing VoIP with Alcatel-Lucent's converged communications solutions. The project will take place over several years and will tie 4,400 UWE users over seven campuses. The resulting system will have both IP and TDM (Time-Division Multiplexing) components instead of pure VoIP. The university claims that new buildings already linked have reduced costs and management overhead. What prompted the entire project is a new student village and sports center.

sources: Irish Dev.

November 22, 2006

VoIP Becomes More Free For Schools

The US FCC's E-Rate program means US$2B in federal grants for K-12 schools to Internet, telephone, and hardware costs. While that doesn't mean all schools will opt for VoIP, there are provisions on the application form for VoIP as well as mobile devices such as RIM's BlackBerry and Palm Treo. [via ExtremeVoIP]

A number of schools in the US have started using IP communications for their intercom system, and others for actual VoIP outbound calling. The most important technical issue for schools in this case should be the implementation of E911 emergency calling.

November 07, 2006

Telecoms Trigger Canadian Stock Market Dive?

Telus Corp. and BCE Inc. (parent of Bell Canada) had recently announced that they planned to convert themselves into income trusts so that shareholders would receive larger untaxed earnings yearly. Telus and Bell Canada are Canada's two largest telecoms, and many pension funds have shares in either or both. But not long after their "income trust" announcements, Jim Flaherty, Finance Minister of the current Conservative government, announced new tax plans on income trusts, which reputedly triggered a Cdn$20+ billion meltdown in the Canadian stock market last week. The stocks of both companies dived between 11-13%, wiping out the value of some pension funds.

November 04, 2006

UAE To Lift VoIP Ban?

VoIP services have been blocked in the recent past in a number of countries in the Middle East. One of them, Jordan, recently reversed their decision and will unblock Skype in particular. The UAE (United Arab Emirates), however, have held to their ban.

Word is that this ban may be lifted by the TRA (Telecommunications Regulatory Authority). The UAE is blocking Skype and other VoIP services in some of the Emirates, including Dubai. On the other hand, other reports indicate that the TRA has claimed they are not ready to lift the ban just yet. They may be working with Etislalat and Du to license VoIP, but other services, including Skype, would probably remained blocked. That is, mostly legacy/ incumbent telecom providers would be allowed.

Seems to me like the status quo just found a way to remain the status quo - at least in small countries where the powers that be can gain something by blocking and selectively unblocking VoIP. The question is, are they doing this to gain monetarily or so that all calls can be monitored discreetly somewhere in a warehouse? Not to say that larger countries don't do they very same thing, but they don't block VoIP for the entire nation. The interesting thing, if I've understood correctly, is that a very large percentage of the UAE populace is made of foreigners (to them). So having affordable long distance rates to call friends and family is of high importance.

In short, for most people, especially fans of VoIP and VoIM clients such as Skype, AIM, MSN Messenger or Yahoo Messenger, there's no hope for their unblocking in the near future in the UAE.

[sources: Gulf News, TradeArabia, 7Days, VoIP News AU]

October 27, 2006

Will VoIP For Coffee

Ted at MacVoIP talks about how he's been reduced to buying a cup of coffee at a cafe so that he'll have Wi-Fi Internet access. Me, I can't stand the smell of strong coffee - gives me a headache. So no cafes for me. But there's an old circular building at the nearby university, where school chums and I used to socialize on weekends during our college years. It's now a lounge and it has free Wi-Fi access (provided you are a student or alumni). So last year, when I was toying with the idea of a Master's and PhD, I'd go have a rum and coke and check my email between classes on Fridays. That was before I discovered VoIP, knowing only about MSN Messenger's voice call feature.

Now, there are tons of VoIP/ VoIM choices, and loads of free/ semi-free Wi-Fi hotspots all over the place. (The university library, but not most of the campus.) And with the number of municipal Wi-Fi projects growing by the week, it probably won't be long before the world at large is unwired. At which point Ted may not have to buy a coffee just to surf the net, and a significant percentage of the long-distance conversations in the world will be free. (Just make sure your university or other public hotspot isn't blocking VoIP, and that you are not transmitting sensitive details over unsecured Wi-Fi, or you might be the subject of an evil twin. Although some universities are embracing VoIP.)

Muni Wi-Fi update: Minneapolis, Minnesota plans to roll out city-wide Wi-Fi next year. Twin city St. Paul is not sure what approach to take.

October 26, 2006

What's Going On With Skype In Jordan?

There has been some confusion lately about Skype's use in Jordan. First it was blocked for security reasons.  Then the decision was reversed. Then some blogs reported that it had been blocked again, due to an intent to protect the local economy. Apparently there's some confusion. David M. DeBartolo, a Fulbright Researcher in Jordan, interviewed the Jordanian telecom minister on Oct 17th and reported his findings in Skype Journal.

The minister, Eng. Omar A. Alkurdi, gave a response that sounds like something a typical politician would give. However, given that SJSU (San Jose State University) in California had planned to block Skype for security reasons (but backed down), it's possible. Apparently the minister is himself a Skype user. While Jordan may now have Skype again, a number of Emirates in the UAE (United Arab Emirates) is still blocking Skype, as is China, and with plans to do so in South Korea.

There seems to be a common refrain here, though. Skype's closed protocol seems to be ruffling feathers everywhere. Here's a prediction. Given a couple of years, Skype will either open up their protocol, or offer some way to make other VoIP services Skype-aware.

October 20, 2006

VoIP Roundup - Fri Oct 20, 2006

Will They Won't They? AT&T BellSouth Decision
Last week, the US DoJ (Dept of Justice) voted favorably on a merger announcement between AT&T and BellSouth. But the FCC wasn't so happy about it, especially because there were no conditions imposed by the DoJ. Will they won't they approve? Although I hope not, I think they will, with some conditions. What do you think? Anyone remember deregulation?

Skype Gearlog
Skype now has a weblog dedicated to all manner of cool hardware and accessories for Skype, including phones, cables, headsets, mice phones, keyboard/ phone combos, and loads more. And holiday season is just around the corner.

Verizon May Spin Off Telephone Directory Division
With AOL trimming the fat and selling off several of their European divisions, they must have started a slimming trend. Now Verizon is considering spinning off their telephone directories division. They don't want to sell due to tax reasons, but a spin-off may help with their debts. I'm guessing that more telecoms are feeling the pinch due to VoIP. Though those with cable divisions may see an increase in business, what with all the triple-play and other bundled services they're now offering.

October 17, 2006

Should Cable VoIP Be Regulated By State?

That's what utility regulators in the US state of Missouri believe, prompting the PSC (Public Service Commission) to ask Comcast for their application for a certificate of service authority. Comcast, who are leading the race for most cable VoIP subscribers in the US, in turn filed a federal lawsuit in Missouri district court against the state's Public Utilities Commission.

It appears that the PSC disagrees with the FCC's decision that VoIP should not be regulated by the states, especially for local cable providers. Cable companies and pure play companies such as Vonage and SunRocket were designated as being exempt from state regulation on VoIP providers. Says Van Eschen of the PSC, local cable operators should not be exempt since VoIP calls are initiated via their facility, which is based in the state of Missouri. Pure plays like Vonage do not have this restriction and are hence not subject to state regulation. Comcast's stance is that, according to the FCC, IP-enabled services connected to the PSTN (Public Switched Telephone Network) system is a telecommunications service and hence subject to FCC rulings, not state regulations.

All I can say is that this is one scenario where if state and federal regulations ultimately clash, we'll be left with a dog's breakfast, with some VoIP providers enjoying greater advantages than others. In the US, state regulations usually trump federal, but there has to be some unanimous agreement when it comes to VoIP services.

For too many reasons to list here now, I support the idea that VoIP is a telecommunications service and thus subject to a homogeneous federal ruling. I don't, however, support the FCC's pick-and-choose decision on who is exempt and who is not. Telecom services are telecom services, as far as end users are concerned.

October 11, 2006

VoIP Security + Wiretapping

The Swiss government is considering a piece of spyware-like software that would be used for wiretapping VoIP calls. The software would not be available to anyone except agencies, but one question is how it would be installed. Both The Register and TechWorld have written about it. If the Swiss government does this, it begs the question of whether any VoIP recording should ever be admissable in court.

If you've spent anytime on YouTube, you might have seen one of the probably many video mashups of some famous person reciting something, maybe a song. For example, this one of President Bush "singing" the lyrics from the U2 song Sunday, Bloody Sunday, which is about an awful event in Northern Ireland three decades ago. Watching the video, it's obvious that it's been mashed up, doctored, or whatever you want to call it. But had the video portion been removed and the intentional audio hiccups been cleared up, it might have been harder to tell that the audio was not authentic in that form.

Take things a step further, and you can see that with the right equipment, audio "proof" of VoIP phone calls could be concocted to make someone appear guilty of something. A frightening thought. In the wrong hands, people could be convicted something they didn't do. History has show this to have happened to dissidents, and not just in countries outside the USA.

The movie Minority Report, based on a Philip K Dick short story, comes to mind. Falsified VoIP recordings could be used to pre-convict someone. I know I'm simplifying, and I'm fully aware of a wide range of mathematical algorithms for analyzing sound. (I've written my own FFT (Fast Fourier Transform) software to analyze audio and visual signals.) I also don't want to delve too deeply into politics, but I'm concerned about acts like CALEA, and regulations on VoIP.

October 04, 2006

VoIP Roundup - Wed Oct 04/ 06

GoTalk: Free Happy Hour VoIP Calls
GoTalk is offering new customers free calling to landlines and cell phones during the 6-7 pm slot, provided you sign up for a year. A free plug'n'play adapter is included in the package. [via The VoIP Weblog]

VoIPing For Profit: Skype Moodmessage
Skype has a plugin known as Mood-o-Matic, which displays clickable mood messages. A guest blogger, Hans Blaauw, at Skype Journal is suggesting this as a vehicle for unobtrusive advertising, as a way for Skypers to earn some VoIP calling credits. This might be more palatable to some people than Globe7's plan to have people watch video ads to gain VoIP credits.

IP Telephony Changes Canadian Telecom Market
The Canadian telecom industry is undergoing changes due to new technologies such as VoIP, which allows non-traditional providers into the market. And that of course is a good thing, resulting not only in more choices for consumers but lower prices. The Canadian telecommuncations market, watched over by the CRTC (Canadian Radio-television and Telecommunications Commission), also underwent deregulation just like the American market did, and that's what has paved the way for these changes. [via Teleclick]

October 03, 2006

HP Scandal: Pretexting and Phone Record Privacy

In spillover activity spurred on by the recent Hewlett-Packard "phonegate" scandal, Verizon is suing 20 data brokers for fraudulent activity re pretexting. Pretexting is where someone pretends to be someone else so that they can access their phone records. Interestingly, the president and vice chair of Verizon is on the HP board of directors. Verizon says it has spent $100,000 investigate the pretexting fraud.

In related news, Democrats in the US House of Representatives, controlled by the Republicans, stalled a bill to make pretexting illegal. The activity is illegal in some states, including California, where the alleged activities took place. As part of an US House of Representatives probe into the pretexting scandal, five private investigators and at least two HP executives have been subpoenaed. HP is also under investigation in California.

September 27, 2006

The HP Phone Privacy Saga Continues

The US House of Representatives has been busy subpoenaing people, including five private investigators and at least two HP executives, for the House probe into the Hewlett-Packard scandal. The whole mess was precipitated by now-former Chair Patricia Dunn when she had PIs access the private phone records of some board members.

Her actions were outside of any legal action such as CALEA. In fact, records were obtained by pretexting, an illegal method that involves having people impersonate someone else to access records. (I've had something similar happen to me. A now ex-friend impersonated me just over ten years ago and convinced my phone company at the time to transfer yet another person's phone bill to my phone. After a shouting match with the company, who denied they'd ever do such a thing - despite my friend's confession - I switched to cell phones, and now VoIP, and have not owned a landline since.)

September 25, 2006

VoIP Crimes Of Another Stripe?

After the arrest of five foreign nationals in Namibia providing VoIP service without a license, as well as goings on in various Asian and African countries in regards to VoIP, you might be wondering if VoIP is under attack there. Marcelo Rodriguez takes a crtical look [Voxilla] at what Russell Shaw [ZD Net] and Rich Tehrani [TMC Net] are saying.

Rodriguez points out that both Shaw and Tehrani mention "Third World" countries as locales where VoIP seems to be under attack, possibly due to affiliations between the government and the traditional telecoms, but that they leave out the US as being in a similar category. (Examples: Korea and the UAE blocking Skype.) He then goes on to reveal several examples of lobbying, campaign contributions, and all-expense golf vacations.

The Voxilla piece is very revealing and extremely politically charged. I'm going to take my cue to up the voltage. Let's take a few separate scenarios. First scenario, conspiracy: the entire telephony system in North America is fully wiretapped and all calls are monitored either by humans or machines, for whatever political purpose the real men with power wield. Second scenario: the first scenario is crock, but phone calls are a valuable commodity and thus extremely lucrative. Third scenario: a combination of both the first and second scenarios.

Choose your scenario. Either way, VoIP threatens the status quo, and hence spawns acts like CALEA, possibly attacks on Vonage's share price, and debates like neutrality vs tiered Internet service. Everything that is happening politically in telephony satisfies one of those three scenarios. Let's face it: VoiP is a threat no matter how you slice your political pie.

VoIP Roundup - Mon Sep 25/06

Universities Banning Skype
A number of universities have decided to ban Skype, stating that it consumes bandwidth and supposedly is an "illegal" waste of resources. (Illegal? Seriously?) Grid computing apps are also included in the ban at several California universities including University of California Santa Barbara, San Jose State University, and California State University Dominguez Hills. They are not banning Gizmo Project or Wengo. [via Ars Technica] Several countries also ban/ block Skype, including Korea and the UAE (United Arab Emirates).

Telrex CallRex VoIP Call Recording For Cisco
Telrex claims that their CallRex version 3.1 is the  first VoIP call-recording solution to be certified for encrypting Cisco Unified CallManager 5.0 calls. [via Business Wire]

SIP Trunking Makes VoIP Telephony More Flexible
Rich Tehrani reflects on how SIP trunking has made IP telephony more flexible by reducing the amount of proprietary hardware. He points out that not all IP PBXes are connected to SIP trunks; that over half of them (some used by IP-based call centers) are still using PSTN trunk lines.

September 22, 2006

More VoIP Crimes

Not too long ago, 23 year old Edwin Pena and his accomplice Robert Moore were arrested for stealing and reselling 10M minutes of VoIP service. Pena recently went on the run and is being sought by authorities for skipping bail. Now five Asian men have been arrested in Namibia for selling VoIP without a license, based on the country's 1992 Postal and Telecommunication Act.

Bail was set at N$3,000 each and was paid. But the group will have to return to court at the end of October and may face jail time. This seems way out of whack. Wouldn't a fine be sufficient? Skype had been told by the Korean government recently that they did not have the appropriate license. No fine was levied, and Skype stopped taking new memberships from Korean citizens.

The primary difference in crime between Pena/ Moore and the five foreign nationals in Namibia is that the former group stole service from other VoIP providers. But they went to great technical lengths to do so, and got away with it for quite a while. The Nambian five were caught when they tried to sell VoIP service to a member of the public.

Additional sources: VoIP News Australia, All Africa, TMC Net.

September 14, 2006

What Is Mobile Phone Number Portability?

While others are frustrated with their inability to move their VoIP, phone, or cellular numbers to a new provider, and industry steering committee in South Africa is asking their telecom regulator to delay their MNP mandate [Cellular News].

MNP, or Mobile Number Portability, would require changes in telecom company business practices. Such practices would, in this case, allow customers to port (move) their cell phone numbers with essential ease.

I think that we'll see more and more countries bringing about MNP regulations. In fact, it probably behooves cellular operators and providers to participate, to get started now, if they don't want to see a mass migration towards VoWiFi-only (VoIP over Wi-Fi) phones. While that's not a reality just yet in most cities, the increasing number of municipal Wi-Fi projects (free or otherwise) is going to help.

Personally, I think dual-mode cellular/ VoWiFi phones are going to boom in sales when that happens. So users would get a cellular signal in areas without Wi-Fi Internet access, and VoIP calling otherwise. If number portability is in place in those areas with muni Wi-Fi, then everyone wins.

September 13, 2006

Free Avaya VoIP Security For Dummies eBook

Jupiter Web is giving away free copies of the Avaya edition of VoIP Security for Dummies eBook (PDF, 68 pages) in consideration for people joining the Avaya developer community. The link was sent to me in a regular Jupiter Web email, so I cannot guarantee you'll be able to use it, but I don't see why not.

The ebook is pretty "dummy-ish", in the sense that they've simplied a wide range of IP telephony security issues and summed each of them up in a few short paragraphs. It even mentions privacy issues such as CALEA (Communications Assistance for Law Enforcement Agencies) and a number of US govt regulations that add up to considering why you should record VoIP calls in your company.

This is certainly not a book you would use to actually implement VoIP security measures, but it's not a bad place to start if you feel you don't know enough about the issues, or don't know where to start reading about them. (The book is of course geared towards discussing Avaya solutions, so it's not exactly vendor-neutral.) You can sign up free (just your name, email, and job function) at this Jupiter Web page and download your copy.

September 08, 2006

Mobile Phone Number Portability

Phone number portability is becoming more of an issue for people who tend to move around a lot, obviously. Tom Keating recently talked about his frustrations of moving his stationary phone number to a different VoIP provider. Imagine the problems of trying to move your mobile number. (Everytime I've changed cellular providers, I've had to get a new number.)

In Japan, mobile operators will be allowing cell phone users to keep their phone numbers [VNU Net] when they switch providers. This government-mandated option will not officially take effect until late October, but millions of switchers are expected. Part of the reason for this is that Japan has a very high percentage of mobile phone users (97 M) compared to the population size (127 M).

Portability in this situation is actually beneficial to mobile service providers because of the saturation. Customers have the advantage, but providers also benefit from customers who switch - since the chance of gaining new customers is reduced. Everyone's happy. Hopefully.

September 06, 2006

HP Under Investigation For Investigating Board Member

Your company has sensitive information and you think that one of your high-profile board members - not employees - is leaking details to the media. What do you do? If you're Hewlett-Packard's Chairwoman Patricia Dunn, you hire private investigators and obtain phone records [CRN] for the suspects. Problem is, those investigators used illegal means to acquire those phone records. Now, the California attorney general is investigating the whole mess.

Acts like Sarbanes-Oxley (aka Sarbox) were designed to protect investors by instituting a number of measures that would ensure transparency in accounting procedures of public companies. The act might even be interpreted in such a manner that a company would decide to record all employee conversations for Sarbox and even CALEA reasons. In this case, however, the records of home and cell phone calls of board member George A Keyworth were obtained, which I'm assuming is out of the scope of both Sarbox and CALEA.

In light of this, I'm wondering if soft VoIP calls stand a chance of not being put under the domain of CALEA. Soft VoIP does not yet have a backdoor (for law enforcement) for recording calls, but some politicians are pushing for it, for dubious reasons.

September 05, 2006

China's Mobile and Broadband Markets Likely To Exceed India's

Recent talk was that India's mobile phone market would be the largest in the world. But not surprisingly, China might exceed that. The 400 million mobile phones they'll produce this year make up half the world's output and will be used in other countries, but they could just as well be used there, too.

As for India, its come a long way. One East Indian friend joked to me that in India, even the janitor has a cell phone. Which was not meant to be derogatory, but to indicate how far the country has come. Not so long ago, it had daily power outages, but now has the juice to drive cellular networks that include everyone in several financial classes.

However, with the increasing number of middle-class citizens in China, it's more than possible that the Chinese mobile market may exceed India's, where they're focusing on IPTV for some reason. The VoIP market in Asia in general is growing. Though with issues such as VoIP service being illegal in China, I'm not sure if certain types of phones and PDAs are allowed in the country or not.

Even if China and India actually run close numbers for mobile use, broadband use in China is growing at about 80% annually and expected to reach 130 million users by 2010. Part of the increase will be a side effect of hosting the 2008 Summer Olympics in Beijing.

Given the political situation in China, and the fact that VoIP is illegal there, it might be difficult to understand how that government would allow the estimated 80 million users playing online games. When you run a country banning the use of certain words in print or online, it's hard to let any sort of digital interaction go unmonitored. This sort of atmosphere would permeate into a lot of things, including the way events are handled and technologies deployed.

However, dig deep into the history of the Olympics during the time that Juan Antonio Samaranch was top dog of the IOC (International Olympics Committee), and you'll see that the Olympics actually were repeatedly granted to countries and regions where there was political, civil, and/or social unrest,. The net result of hosting the Olympics in those locales actually improved conditions considerably.

Whether or not this happens in China, resulting in more open government policies, remains to be seen. But if it does, China will likely dominate in Internet use whether, whether mobile or stationary, and there will be an explosion of VoIP services and possibly some innovations.

September 04, 2006

Are Telcos Getting Short Shrift On VoIP?

Canada's CRTC (equivalent of US FCC) ruled last week that they would be regluating VoIP service in Canada, basically reinforcing their decision from May 2005. The big telephone companies in Canada were unhappy with this decision because it prohbits them from offering VoIP services below cost, as a loss-leader for other packages. On the other hand, apparently new VoIP companies can set whatever price they like. Furthermore, telecoms have to file a tariff for VoIP services, whereas cable companies do not. I'd assume soft VoIP providers wouldn't have to, either.

The odd thing is, Canada has a law in place since at least the 1970s, if not earlier, which prohibits any business from charging different prices to different clients for the same service. It appears, however, that the inverse is not true. While I have no love for telecoms, and have worked for some, on the surface, this decision would seem some what unfair to the telecoms. On the other hand, it gives VoIP startups a chance to compete against otherwise incumbent companies with deep pockets.

Where I don't think the ruling is fair is that cable companies get a leg up. If you know Canadian cable industry history, you know that in many areas, cablecos owned regional monopolies on service. When the giant Rogers Cable started buying out smaller regional cable providers, in at least the province of Ontario, in the late 1970s and through the 1980s, they became more powerful and allegedly incredibly uncaring about customers. At least, that's what I hear from Canadian friends, acquaintances, and insiders. Rogers Cable also owns mobile phone services that are competitive with Bell Canada's Bell Mobility division. So why Rogers Cellular, for example, should get an advantage in VoIP services over Bell Mobility, I'm not sure. They are probably about par in their power and resources.

In this situation, both should be shackled equally. Dare I say it: are the telcos getting the bum's rush? Gazing into my crystal ball, the worst case scenario shows that traditional telcos will crash and burn in the next 10 to 15 years, while cable providers will enjoy the richesse of exponentially increasing triple-play subscribers. But then again, my crystal ball is bit spotty.

September 01, 2006

VoIP Roundup - Fri Sep 01/06

Panasonic Skype Wi-Fi Phone Planned
Panasonic announced today that they plan to develop a series of Wi-Fi Skype-certified phones that can be used at home, office, or pretty much anywhere that there's Wi-Fi access to the Internet. [via About Skype] Panasonic joins a rapidly growing list of vendors, such as NetgearD-Link, and Philips, who are jumping on the Skype phone and adaptor bandwagon.

IRS Refund On Long Distance Phone Tax
The IRS will be refunding American citizens amounts between US$30-60 on 2006 taxes. This is a reimbursement for a 3% federal tax on long-distance service which has now been removed after US courts refused an appeal. Total refunds will be around $10B. [via eWeek] It's hard to tell from the eWeek article, but I this might be different than the USF (Universal Service Fund), which telecoms and other firms were required to charge customers for, then pass on to the government.

Why You Need A Cordless VoIP Phone
Russell Shaw reports that according to a US Census Bureau study from May, American homes are getting larger. So VoIP providers need to offer cordless phones to make customers happy. Read his post at ZDNet for more details.

Skype 2.6 Beta For Windows
Skype now has 2.6 Beta for Windows available, with a couple of new features: Skypecast listings, contact's birthday reminders, and clickable mood messages. [via Skype Blogs]

August 30, 2006

Can't Get Skype? HeyU Will Help

As previously reported, a number of countries, including China, Oman, UAE, ban the use of Skype and sometimes VoIP altogether. (Some cellular networks in North America ban the use of VoIP by customers.) People in Dubai have reportedly gone to great lengths to get around the Internet blocks, but apparently HeyU has figured a way around. And for $25, they'll let you download a copy from an unblocked link. Keep in mind that your country might consider this illegal. If that's true, it's probably unlikely that you're reading this post anyway. They have a couple of other options, including a secure site and a SkypeOut voucher. See ITP Technology or VoIP Weblog for more details.

Personally, despite my belief in freedom of speech, I think that this is a really bad idea. There's no evidence either way whether or not HeyU is legit. I'm not saying that they are not, but for your computer's safety, I wouldn't recommend downloading VoIP software except from the original vendor. If you cannot get it that way, and you are willing to circumvent your country's law, at least get your software from a reliable source, such as a friend or family member, who in turn goes to the proper source. This way, you're less likely to be installing spyware-ridden software.

August 29, 2006

BellSouth and Verizon Sent Letters By FCC

Verizon recently announced a new surcharge to their high-speed DSL Internet customers. It appears BellSouth did so as well, and the US FCC sent them letters asking them to explain. BellSouth has reputedly since dropped the surcharge and will be crediting customers back to August 16th. The FCC is still waiting for Verizon to respond. There is the possibility of fines, if regulations have been violated. [via eWeek]

While Verizon at least claimed the charge had nothing to do with the a similarly priced federal charge (USF - Universal Service Fee) that has been phased out, it's hard to believe otherwise, given the timing and price. It's still my premise that they were instituting these fees to cover telecom losses possibly due to the increasing use of VoIP.

August 22, 2006

New DSL Service Charges For Verizon Customers

Verizon has decided to charge their DSL high-speed Internet customers an extra US$1.20/mth (for access speeds up to 768 kbps (kilobits per second) or $2.70/m (for faster speeds). This will probably come as a surprise to customers who were expecting lower monthly bills based on a FCC decision last year to deregulate DSL (Digital Subscriber Line) service. [via CRM Buyer]

The old government fee for the USF (Universal Service Fund) is being phased out. So Verizon and no doubt other cable providers are taking advantage of it by imposing their own fee. Of course, they're claiming that this new fee has nothing to do with not having to pay the USF fee anymore. Great to know that they're thinking of us.

So what gives? Isn't their monthly service fee enough? Are they really not making any money? (Cable providers are.) Could this new fee be due to expectations that free VoIP over DSL phone calls will clog up their lines? Hmmm. Read between the lines in the CRM Buyer article, and that's what it seems like.

It'll be interesting to see who the next DSL provider is that applies a similar charge to customers' bills, and whether there will be a shift to cable services.

August 21, 2006

VoIP Roundup - Mon Aug 21/06

[Updated: Wed Aug 30/06]Philips is giving Australian customers a choice for combining VoIP with PSTN. They now have a couple of cordless handsets that either use Microsoft Live or Skype (not both). You do need a PC and a broadband Internet connection to use the phones. [via The VoIP Weblog]

Because Baby Boomers are expected to migrate to specific urban or rural areas over the next twenty years or so, companies like ComSpan will beneft from offering triple play services. [via VoIP Magazine; free registration required]

Asterisk has just released a free voicemail client, Tycho, for Win32, Linux x86, and Mac OS X computers. [via Asterisk VoIP News] I assume Tycho has nothing to do with Tycho Softworks - who offer an open source telephony stack - but I could be mistaken. [CORRECTION: It's in fact Sip-Syndication that has released Tycho, not Asterisk/ Digium. Apologies for the error.]

Is Wiretapping Unconstitutional?

[Updated: Aug 22/06] Wiretapping without a warrant is unconstitutional says US District Judge Anna Diggs Taylor in Detroit, Michigan. She ordered a halt to the wiretapping program which was apparently secretly authorized by President Bush in 2001. The actual action will be delayed until another hearing on Sep 7/06.

While privacy advocates are no doubt happy, not everyone thinks Judge Taylor reasoned well in her decision and have criticized her as a Liberal, despite that her verdict was based on a number of Act violations.

One of the most important comments in her 43-page decision (or as the Washington Post calls it, "opinion") is the following:

... are no hereditary Kings in America and no powers not created by the Constitution.

This standing of hers is quite likely the primary basis for her detailed decision, and since it is aimed directly at President Bush, is the reason why "Congressional Republicans quickly condemned" her ruling.

See the Washington Post [via 21Talks ] for more details.

August 15, 2006

Can VoIP Providers Implement CALEA?

CALEA, or Communcations Assistance for Law Enforcement Act, has a lot of misconceptions surrounding it in terms of its applicability to VoIP, as well as security issues. The IT Association of America (ITAA) has isued a report (PDF, 21 pgs) to educate VoIP service providers.  [source: TMC Net]

The deadline for CALEA compliance for VoIP providers is May 14, 2007, and the ITAA questions the ability of smaller providers to comply in time, due to the expected financial cost. Amongst other things, they also question whether standards can be developed for CALEA for VoIP because of all the different VoIP types. The ITAA paper includes Vinton Cerf of Google as an author.

Another group, GLIIF (Global Lawful Interception Industry Forum) issued a rebuttal (PDF, 8 pages) with pretty much the exact same title as the ITAA document.

My pure gut instinct says that the GLIIF report sounds like a bunch of companies protecting their own investment in future CALEA solutions, because my educated guess indicates that their main rebuttal points are in turn refutable. In fact, from the glance I had at the GLIIF document, it contradicts the opinions and public statements about CALEA made by many well-known Internet experts earlier this year.

However, that's just my feeling, and without reading both documents thoroughly, I'm not make any definitive declarations. Ultimately, whether I support it or not, I think all types of VoIP calls will be wiretapped - maybe not immediately because of technical issues, but eventually. It's been that way for decades with PSTN lines, and governments are just not going to give up that kind of surveillance power. (Having worked for telcos, I've heard things that worry me, but things aren't going to change, especially in the current climate of fear.)

July 17, 2006

Net Neutrality Hypocrisy In The Korean VoIP Scandal

The issue of members of the US Military not being allowed to use their VoIP services at a base in South Korea has been temporarily resolved, but it took the US government to step in.

Interestingly enough, as VoIP News points out, the reason for the whole kerfuffle has to do with several Korean telecos feeling as if the military base members were not paying for the bandwidth they were using. Gee, where have we heard that * cough * net neutrality * cough * before?

So it's okay that the US government can interfere when another country's telcos feel they're not being compensated, whether rightly or wrongly. But when interested parties here feel that the American telcos are doing the same thing in the United States, why is the government turning a deaf ear? Do private US citizens not matter as much? Isn't this called hypocrisy?

I've been using the Internet since 1991 or 92, when it was the "web", and consisted of only a few services such as FTP and limited email. The one thing that I was regularly reminded of was that the Internet was free and open - it was the purpose for its creation: to share information. Sure, commerce took over. But anyone who thinks the telcos were not compensated for their services forgets that a T1 line cost about $1000/month in 1996, and prices went up exponentially from there.

I maintain that it's still just bully boy politics, with telcos seeing their bottom line disintegrate to cheaper VoIP service. Indications are that the number of VoIP subscribers will more than quadruple in just four more years. Telcos, your tactics are transparent. So, if you can't beat'em, VoIP'em and strike up alliances.

July 14, 2006

Could RFID Transponders Be Used For VoIP e911 Caller Verification?

If you've been following our sister publication, RFID Gazette, you'll know about a new type of RFID (Radio Frequency IDentification) tag called RuBee with IP addressing capabilities. This means that if an SED (Service-Enabled Device) is equipped with a RuBee tag, it could be accessed via the Internet. This could be a potential solution for the VoIP e911 problem.

SEDs could be any networked device, including a digital camera, digital toaster, digital lighting system, etc., which can communicate with each other, based on predefined roles. What this also means is that if a transponder with a RuBee tag were devised, it could potentially be used as a means of directing and responding to VoIP-based e911 emergency calls.

Now this is pure speculation, and there are still a lot of technical issues that have to be solved. For example, RuBee-based transponders would have to be stationary and thus not attached to VoIP phones or to any mobile device such as a laptop or PDA (Personal Digital Assistant). However, any device used to make a VoIP call would have a RuBee tag to transmit emergency status to the nearest transponder. The transponder would be designed to route the call appropriately.

This means that each transponder would have to be geocoded, possibly in sync to a postal/ zip code grid. Alternately, in cities with Municipal Wi-Fi, e911 transponders could be integrated wherever signal boosters are installed. That at least helps narrow down where a call is coming from, even from a VoWiFi phone. Finally, household or neighborhood transponders could also be made available, for those interested. Of course, in the latter case, you wouldn't want the transponder accessible to just anyone over the Internet. Just speculating.

Your Privacy - More About CALEA and VoIP

As mentioned in the previous post, CALEA and Sarbox regulations are reasons you should record corporate VoIP. The problem is, VoIP does not lend itself well to wiretapping. Fortunately, VoIP carriers have until May 2007 to comply, which provides the industry nearly a year to work out a solution.

While Sarbox is aimed at publicly-traded businesses, CALEA applies to any business or private citizen. Even people that do not use VoIP could be affected by this act.

Some of the drawbacks of eavesdropping on VoIP data for CALEA is that more than just voice traffic has to be captured. Thus, a significant amount of irrelevant data has to be filtered out, including other VoIP users calls. What it amounts to, from a privacy perspective, is that some law enforcement official could then know a private citizen's every activity online. This goes beyond the objective to wiretap calls "of interest" and moves towards something potentially more sinister.

There are also other technical issues such as firewalls, and even Wi-Fi access that is not secured. For example, if you have a Wi-Fi network at home but have left it as open access, either because you don't care or don't know how to secure it, you might have a problem. What if your scruffy-looking neighbour across the street conducts questionable phone calls from his VoWiFi (VoIP over Wi-Fi) handset using your Wi-Fi?

Similar issues will probably suuround calls over Municipal Wi-Fi. For example, a project in Taipei City, Taiwan, expects to have 200,000 VoIP phones in use, by year's end, by administrative and public school workers. After that, they hope that private citizens will use the network for VoWiFi calls. How do you wiretap VoWiFi calls that could be made anywhere in the city, outdoors or indoors?

Another question people are asking: should CALEA extend to soft clients such as Skype? Truth is, I wouldn't be surprised if text IM clients such as Google Talk or any of the Messenger-type of software are already "monitored". But VoIP clients are another issue.

Sources: Network World [via FierceVoIP]

Why Your Company Should Record VoIP Calls

The other day, I gave a lengthy rundown on how you could record VoIP calls from Skype using HotRecorder, as well as links to other articles and methods. What was not mentioned was why your company just might want to make VoIP call recording a standard practice.

In a nutshell, businesses using VoIP should consider recording calls to comply with portions of both Sarbox (Sarbanes-Oxley) and CALEA (Communications Assistance for Law Enforcement Act) regulations. Sarbox is an US SEC securities regulation, and was signed into law by President Bush in 2002. CALEA is a 1994 act that gives law enforcement agencies the right to conduct surveillance on any new communications networks.

The EFF (Electronic Frontier Foundation), has a fairly comprehensive explanation of what CALEA means to the average person and business. A government site, AskCALEA, also provides information.

Both Sarbox and CALEA supposedly operate on the principle that your data (in this case your VoIP recordings) are safe and are only required in case an investigation is necessary. Since this means long-term archival of conversation recordings, there will be VoIP audio file storage issues to consider. VON magazine has an article about recording corporate VoIP and some available solutions. [via FierceVoIP]

July 07, 2006

Rumpelstiltskin and the Level of VoIP Security

Unless you've been sleeping under a mushroom, you probably know that North Korea's leader, Kim Jong-il, stirred from his dormancy and fired off not one but seven missiles, even after several countries cautioned strongly against it. Warnings of this may or may not have been this reason why South Korea suddenly backed off, a few days previous, against blocking VoIP calls by U.S. Forces Korea members.

South Korea had originally planned to block out U.S. calls due to non-compliance to their Telecommunications Business Act. However, at the request of US Forces Korea, they agreed to suspend the deadline.

It all begs the question, however, of how secure VoIP really is that the US Military would allow its individual members to use it. Or why they wouldn't set up Internet access, say, via satellite.

VoIP may generally be considered insecure, but it doesn't have to be. Calls could be encrypted and decrypted on the fly, by caller and receiver, respectively. However, to reduce the lag time on such encryption, the process would have to be done on small packets of sound, possible a few seconds at a time, else non-computer VoIP phones would have an extra processing burden.

Now, without delving into the inner workings of existing VoIP services, I'll hazard a guess that there already is some level of encryption conducted on VoIP calls. However, with encryption laws in the US and Canada being fairly strict (against exportation of algorithms), the level of encryption might actually be quite low.

Of course, the real issue in South Korea is over the ISPs that regular officers use to access the Internet and make VoIP calls. The service provider(s) they use allow unlimited VoIP calling, which the three South Korean ISPs who requested the US military block are upset about.

I seriously doubt, however, that the US Military's necessarily secure communications are being conducted via the same ISPs that individual members of the military are using.

On a related issue, Skype was recently told by South Korea to stop signing up new SkypeOut customers, until Skype adheres to telecom laws - in particular, two e-business codes. In fact, Skype's Korean Market Manager recently issued a statement that Skype was not currently doing business in South Korea.

It's interesting to note that South Korea has been a center of a considerably number of technology trials in both VoIP and RFID technology. Part of the aforementioned restrictions have to do with protecting the interests of South Korean companies.

Sources: Stars & Stripes, ZD Net Korea [via Skype Journal].

June 23, 2006

VoIP Firms not replying 911 calls

The Federal Communications Commission ruled last year that the VoIP service providers must offer E911 service to new and existing customers. FCC outlawed the companies from advertising services, which do not take E911 functionally.

The recent developments show that a good number of VoIP service providers are not following the mandate. On many occasions, they do respond 911 calls. It is a matter of concern for the FCC, explains its chairperson Kevin Martin. What is more shocking the fact that some of the VoIP service providers add new customers without offering 911 facilities!

Half of the US VoIP providers confirmed the FCC that they are providing E911 services to their customers. However, most of the Net Companies are not co-operating the FCC. They are still offering the VoIP service without E911 facilities since FCC enforced the law six months ago. BroadVoice does not provide 911 services while MyPhoneCompany.com considers E911 an option not compulsion, something that FCC restricts.

Via: [Yahoo! News]

June 22, 2006

FCC says VoIP providers too have to pay for USF

The Federal Communications Commission (FCC) has ruled that like cellular operators, the VoIP service providers henceforth should pay for the Universal Service Fund (USF).

This is for the first time the VoIP service providers will contribute for the USF, while there is a hike in rate for the cell phone service providers.

The USF provides financial support to providers in rural and backward areas to ensure accessibility at reasonable rates. The FCC move is very likely to increase the customers' monthly VoIP bills. As it usually happens when the FCC hikes fees, the ultimate burden falls on the customers.

Kevin Martin, FCC chairperson comments on the new rules,

I still believe that this new system needs fundamental reform, and I remain committed to adopting and implementing a numbers-based contributions.

The new regulation directs the Cellular companies to pay 3.9 percent of their revenues and 6.8 percent of VoIP revenues. 

Via: [VoIP Central]

June 19, 2006

FCC needs to implement E911 for VoIP providers with effect

Although FCC ruling make it compulsory for the VoIP providers to provide E911 to their customers, Public Safety Answering Points (PSAPs) have still some problems, a 911-solution vendor executive explains.

Jim Shepard, HBF Group executive VP during a webinar titled 'VoIP Myth Busters' quoted,

While the FCC order was a great first step in trying to get VoIP on par, there were   lot of things that were just missed or purposely excluded from the order.

The Consultant Registry presented the webinar.

One such problem is FCC's soft stand towards the law violators. Shepard says that FCC on many occasions has not taken action to guarantee that VoIP providers stick to the mandates in the commission's order.

He added,

In some cases , we actually see VoIP service providers say, ' I know I need to get enhanced 911, but I'm not going to pay for it right now, because nobody's going to slap me on the wrist if I don't have it.

Via: [mrtmag]

June 02, 2006

FCC Recommends VoIP Tax

It seems that VoIP users would have to shell out more. FCC Chairman Kevin Martin has recommended that VoIP providers should pay a 7% tax and it is expected that the tax would be passed on to the consumers. VoIP providers would have to pay the taxes to the USF due to which subsidized telecom services are available in rural and low income regions, libraries and schools.

The proposal would be requiring the phone companies' to pay a fee equal to seven percent of the customer's monthly bills or around $1.75 for an average $25 tab. A decision on this is expected to be taken by 15th June.

Via: [VoIP Central]

May 29, 2006

BT Ireland Not to Offer Residential VoIP

BT Ireland has decided not to launch a new internet based phone service to residential customers because of concerns over government delays in offering the telecom regulators more powers. The company's CEO commented that the government should give ComReg more teeth if BT wanted to offer Irish customers the services which are widely available in other markets.

BT would be happier to launch a VoIP phone service as is available in North and Britain but the current state of broadband market would make it uneconomical for them to offer VoIP for residential customers.

Read

May 22, 2006

Five held for illegal VoIP service

The Namibian Police arrested five foreign nationals, one woman and four men for illegally VoIP service. They have also sold cards to people urging them to make cheap international calls. The Namibian Telecom complains that these five foreigners carried on their VoIP service at two houses in Windhoek , which Police raided later. It also claims that the fraudulent business which was in operation since November last year caused a loss of N$2 million to the telecom.

The Telecom came to know about the fraudulent business in February. Then it complained the police. The police last week seized 640 phone cards, which were made in Japan.

Via: [Namibian]

May 20, 2006

Arroyo Instructs CICT Regarding VoIP Adoption

Instructions have been sent by President Gloria Macapagal Arroyo to the new chairman of the Commission on Information and Communications Technology for advocating the use of VoIP technology in government. The verbal order was made by Arroyo at an event last week during which the president conversed with key executives of a call center based in states regarding VoIP.

Ramon Sales, Chairman, CICT said:

She has directed the CICT to convert the whole government into VoIP.

Switching to VoIP would cut the expenses of the government’s telecommunications.

via inq 

May 15, 2006

High time to regulate 'Phone Number Portability with Internet Service' issue

It is a high time for us to wipe out the loopholes prevailing in the telephone regulation especially phone number portability with VoIP service.  So that customers can get effective services for the money they invest on it.  Now consider the situation- Emily and Don Dalton could get their old number despite changing the companies from Lingo to Vonage. What is surprising to note the fact that Dalton is paying to Lingo for no service. These two companies provide VoIP service. The Federal Communications Commission which regulates number portability has to legislate a law for VoIP service.

Via: [kutv]

May 11, 2006

CRTC VoIP Decision Sent Back By Government to the Commission for Reconsideration

CRTC’s telecom Decision CRTC 2005-28 Regulatory Framework for Voice Communication Services Using Internet Protocol has been referred by the GIC back to the commission for reconsideration.

The government thought that in the public interest it was necessary for the CRTC to reconsider its decision. This would give the CRTC the opportunity for taking into account the increase in demand for VoIP services and changes to the overall regulatory environment since the original decision which was announced last year. As per the telecommunications Act, GIC has the authority to vary or rescind any telecommunications decision of the CRTC or refer it back for reconsideration.

Via cablecaster

May 08, 2006

Canadian Government Wants Telecom Regulations to Be Eased

The Canadian government has made a move for easing telecom regulations by asking the CRTC for reconsidering a decision made in 2005 for controlling the prices of VoIP telephone services. This was done in order to allow new competitors in the market to compete in an effective manner. Now most of the companies including Shaw are taking advantage of the situation for charging above market prices for their digital phone service.

According to Maxime Bernier, Industry Minister, Canada:

After careful study and the subsequent appeals, the government believes it is in the public interest for the CRTC to reconsider its decision. This will give the CRTC the opportunity to take into account the increase in demand for VoIP services and changes to the overall regulatory environment since the original decision was announced last year.

via teleclick

May 05, 2006

VoIP to Be Open for Snooping, Courtesy FCC

US FCC has ordered all broadband providers and VoIP providers for enabling their systems to be open for snooping. The order is meant for implementing a program called Communications assistance for Law Enforcement on May 14.

This would enable the FBI, CIA and the police to easily monitor the voice and text conversations due to the modifications that the companies are required to undertake in their network. Details regarding what the law would be like can be found on website of  fcc. It is still unclear as to what rules would make of VoIP outfits that encrypt their communications.

via theinquirer

May 03, 2006

New Bill in Senate may require VOIP traffic to be identifiable

The U.S. government is finally waking up to realize the popularity of VoIP and the resultant security issues that this new consumer technology poses. On May 1, a bill co-authored by Senators Ted Stevens (R-Alaska) and Daniel Inouye (D-Hawaii), was introduced in the United States Senate.

The Senators are also chairman and co-chairman of the Senate Commerce Committee respectively.  Their 135-page document, called the "Communications, Choice, and Broadband Deployment Act of 2006," proposes a comprehensive overhaul of the Communications Act of 1934. Amidst a long list of 'things to do', the bill says that VOIP traffic must be identifiable.

Via PCMag

April 01, 2006

Bill to allow nationally franchised ISPs, VoIP under consideration

The House Subcommittee on Telecommunications and the Internet is debating the language of a bill introduced recently that aims to create a national franchising system for cable TV and Internet service providers.

This Bill may blow the market wide open. If passed, all the major carriers and cable players will fight each other with the so-called "triple threat" weapon – an all-in-one television, Internet, and voice communications service, may soon be offered on a national scale.

The Bill, not yet named, is provisionally named the Barton Bill, after its author, Chairman of House Committee on Energy and Commerce Joe Barton (R - Texas). Moreover, the Subcommittee is a division of Barton's own committee. The current version of the Barton Bill stipulates that national franchisees may operate cable services in areas where local, authorities (of different kinds) have already granted limited monopolies (or duopolies) to cable TV providers in selected regions. 

Via TGDaily

February 27, 2006

New Guidelines from Ofcom for UK VoIP providers

To establish a clean regulatory framework for the future UK Media and Communication regulator Ofcom has released its consultation document in regard to VoIP and consumer protection. Ofcom earlier propositioned operators who are offering VoIP services had to clearly inform consumers what they are offering and what not. In the released document Ofcom addresses issues such as call quality and reliability. The final version of the document will be published only after May and till then the new set of preliminary guidelines will be open to comments from consumers.

Via [Teleclick]    

February 17, 2006

VoIP popularity results in growth of broadband regulation

Broadband provides such as those with limited resources such as airports and hotels are getting fond of new revolution of broadband regulation. Many broadband providers are such as Shaw Cable are prioritizing services based on the ports which they use in order to preserve bandwidth for certain more time sensitive actions. These forms of regulation are quite severe and could result in an inability to use VoIP communications. It was reported by IBA that Jeff Pulver had been blocked from making a IP based phone call over the hotel’s broadband connection still he could connect to his home cable box and transfer television feed from home to hotel.

via  [BetaDot]

January 03, 2006

TDLC requests information from Subtel

Telecom regulator Subtel has been asked by TDLC, antimonopoly tribunal in Chile, to provide information on the current state of affairs regarding network unbundling and IP telephony regulations. tmcnet.com reports:

In January 2005, Voissnet asked the TDLC to investigate alleged anticompetitive practices on the part of CTC.

Read More: TDLC requests information on unbundling, VoIP

Regulating the growth of broadband

In August 2005, the FCC issued a non-binding policy that sought to "preserve and promote the open and interconnected nature of (the) public Internet." In October 2005, when it approved the acquisition of AT&T by SBC Communications Inc. and the takeover of MCI Inc. by Verizon Communications Inc, the FCC asked for guarantees of "Network Neutrality". insidebayarea.com reports:

Congress also has found a need to address the question in drafting new legislation to govern the telecom industry, prompting heavy lobbying over the exact wording.

Read More: Phone wars make way for broadband battles

December 28, 2005

EU directive on IP communications data

The EU parliament has adopted a directive that will require that all telephone and Internet traffic be stored for a period of six to twenty four months in order fight terrorism. The directive was adopted with 378 votes for it and 197 against. The data will include incoming and outgoing phone numbers, call length, call location, IP addresses for emails and SMS, etc. eweek.com reports:

Tracking dropped calls has been particularly controversial, since service providers don't currently register lost calls for billing purposes. In fact, the technology to track lost calls requires new, expensive technologies.

Read More: EU Passes Contentious Data-Retention Law

December 27, 2005

Digital Age Communications Act

Republican Senator Jim DeMint has introduced a bill which could lead to a market-oriented regulatory system for the telecommunication industry. According to the senator from South Carolina, the Digital Age Communications Act (DACA) will shield consumers and check unfair practices in the trade. DACA will not discriminate between VoIP services so long as they are the same from the consumer’s point of view. voip-magazine.com reports:

That means all providers of phone services, whether over wireline, wireless, or cable, would have to comply with the same regulations.

Read More: Telecom Bill Would Treat VoIP Like Other Phone Services

TRAI releases draft of recommendations

The Telecom Regulatory Authority of India (TRAI) has released a draft of its recommendations intended to assist India in moving on to IPv6. IPv6 will help to address the increase in Internet usage in the country as it will provide more IP address space, better support for mobility, and greater security. The draft includes comments from stakeholders and aims to obtain additional inputs on the issue.

The draft stated that the manner in which an IP address is defined needs to be altered so as to allow the use of 128-bit addresses. TRAI intends to experiment with IPv6 technologies with the help of funds from the government; the draft mentions that the new systems and networks must be IPv6 compatible.

December 22, 2005

Networking related resolutions in 2006

Year 2006 will see policymakers in the US making several key decisions regarding the future of networking. The major issue is to allow Internet services to grow without compromising upon the security of the individual or the state. Two measure IT-related measures scheduled for next year are the data breach notification and spyware regulation. eweek.com reports:

At the Federal Communications Commission, IT services historically have been given a break when it comes to rules that ensure consumer protection, universal affordability and access for law enforcement.

Read More: Big Issues Face FCC in 2006

December 15, 2005

Digiweb obtains license from Comreg

Digiweb Ltd has been given a national license by Comreg which permits it to make mobile data services available in Ireland. It can use the 900 MHz spectrum band for this purpose. webwire.com reports:

This is a very significant award to Digiweb who will now add Mobile data and mobile Voice over IP services to it’s growing portfolio of wireless, DSL and satellite products and makes Digiweb one of the strongest players in the fixed and wireless markets in Ireland.

Read More: VoIP and Wireless Pushing Growth of Modems & Residential Gateways

December 08, 2005

Efficient use of the frequency spectrum

Regulatory agencies in North America, the EU, and the Asia-Pacific region are developing new ways to use the spectrum in the most efficient manner. The different approaches to this end include the IEEE 802.11n, UWB, and cognitive radio. The former approach concentrates on improving the efficiency of systems by developing the existing standards. The latter two strategies include opening up the spectrum to other users as well. mobilepipeline.com reports:

The sharing strategy of UWB is accomplished by severe restrictions of the transmit power. Cognitive radios probably will not have that limitation, but will constantly sense the spectral environment and then alter their characteristics as necessary to avoid interference.

Read More: Moving Toward A Future Of Gigabit Wireless

December 05, 2005

Deadline far away for FCC regulation

According to VoN Magazine, VoIP companies are hoping that the FCC will not follow up to strictly on its directive related to location mapping of mobile E911 calls. A law, the S 1063, which requires VoIP companies to stop, marketing their services in places where they cannot provide E 911, will come into force this week. However, VoIP providers can draw some succor from the fact that the deadline to conform is four years away. newswireless.com reports:

"Some VoIP service providers say they will continue to market their offerings to prospective customers in areas that are not outfitted to provide enhanced 911 capabilities, despite the passing of a Federal Communications Commission (FCC) deadline that requires E911 for all service areas.

Read More: One rule for the telcos; another for the VoIP rebels

December 04, 2005

Mobile VoIP may suffer

America Online, which sells TotalTalk, has informed FCC that it plans to implement a network-based measure to prevent users from availing its service from multiple Internet connections. eweek.com reports:

There is also a crackdown on mobility by VOIP operators whose subscribers are, technically, not supposed to take their services mobile but usually do, despite the dire warnings or service contract language.

Read More: Regulations Threaten Nomadic VOIP

FCC and court rulings hurt Internet use

Net Neutrality implies the freedom of Internet users to access websites of their choice and to be able to execute applications of their choice. However, consumer rights could be compromised by the recent decisions by the FCC and the U.S Supreme Court. networkworld.com reports:

In June, the court ruled that cable companies offering broadband access do not have to open their high-speed lines to competitors, and in August, the FCC followed suit by ruling that DSL providers no longer have to share their networks with competitors.

Read More: Consumer advocates push for network neutrality

Government regulations hurting business

According to some telecom experts, the US government communications regulations that distinguish between telecom and Internet services are hindering economy. networkworld.com reports:

The U.S. Congress needs to pass a comprehensive overhaul of telecommunications law, focused on removing regulations on carriers trying to provide enhanced broadband services such as VoIP, said panelists at a Forum on Technology and Innovation event in Washington, D.C.

Read More: Telecom experts call for reduced regulation

December 02, 2005

Special License for Israeli ISPs

The Jerusalem Post has reported that the Communication Ministry of Israel is asking ISP’s to follow the state license agreements. Israeli communications policy requires ISPs that allow international VoIP calls to acquire a license. extremevoip.com reports:

"To clarify, ITP VoB service will be given only by holders of ITP licenses who provide the entire range of ITP services, including ITP services provided to subscribers of DTP [Domestic Telephone Provider] and SDTP [Specialized DTP] license holders."

Read More: Israel Puts Brakes on International VOIP Calls

Steps taken by VoIP vendors regarding E911

Florida is one of the only five states in the US where enterprise PBXs are required to make emergency 911 services available and give the correct location of the origin of the call. The state of Colorado does not require location information to be made available for emergency services. In several US states, the actual phone from which the call is made cannot be determined, only the location of the building in which the PBX resides can be learnt.

The current state of non-uniform E911 regulations will change in 2006 when the FCC will issue mandates requiring that all PBXs ensure compatibility between E911 and location information. Even though 911 is a different system from the PSTN, they are compatible as they both run on the circuit-switched architecture. The same compatibility does not exist between VoIP and 911 systems. PSAPs all over the country are connected to the telephone exchanges using trunk lines dedicated only for 911 service. The PSAPs utilize the database of ALI which can map phone numbers with a fair degree of accuracy, getting the street name usually and sometimes even locating the building. This helps to save precious seconds so that people in an emergency situation do not waste time explaining directions.

FCC’s regulations for cellular operators will become effective from the end of this month. According to these regulations, the carriers are to make available to the PSAP accurate grid references for at least 95% of the E911 calls. VoIP carries when faced with FCC’s mandate have resorted to getting a prospective customer to agree to a waiver that states that the service provider may not be able to provide 911 services. This can help VoIP with home users who are looking to reduce the expenses of long-distance call but with respect to enterprises that wish for VoIP functionalities to match those of PSTN, this can be a negative for VoIP. The FCC ruling for VoIP providers requires that the service providers cease to provide non-essential connectivity to subscribers who are outside the area that the providers can cover for providing E911 service.

The FCC regulations have led to an improvement in the quality of VoIP calls, hardly an year ago, 911 calls made through VoIP had to be routed through the PSTN and then too there was no guarantee that they would reach the dedicated 911 network. In the present scenario, 911 calls made from VoIP networks get transferred to the 911 network via gateways; however for the call to be answered by the appropriate PSAP, the caller should ideally update his address if he has moved. informationweek.com reports:

In practice, not every PSAP has upgraded its ALI to support wireless E-911 (see table). VoIP also faces an additional obstacle in the limited supply of ESQKs. Each area code contains only a finite number of phone numbers, most of which are needed for real phones. And whereas spectrum licensing means there are rarely more than four cellular operators competing for a PSAP's temporary numbers, the potential demand from VoIP is infinite.

Read More: VoIP causes an Enterprise 911 Emergency

December 01, 2005

FCC still to clarify its stand post Nov. 28

November 28 was the deadline for VoIP providers to ensure 911 emergency calling provisions for their customers. The service providers were to explain by that date the nature of the 911 systems employed by them, the percentage of customers that have access to 911 service, the areas covered currently, and plans for future expansion.

The commission, which had already extended the deadline three times earlier, is now studying the explanations filed by the VoIP vendors. According to Associated Press, there is no clarity on the penalty for non-compliance nor has FCC outlined its next step.

Calls made using IP networks make it difficult for 911 dispatchers to track the phone from which the call was made. In order to overcome this problem, FCC has restricted VoIP providers from acquiring users in areas where they are unable to provide the 911 service. Users of services such as Vonage have to provide the company with the details of their location so that they can be routed to the nearest dispatching site. The caller has to then provide the 911 site with his phone number. Vonage has teamed up with BellSouth and SBC to provide 911 services to its customers.

November 29, 2005

E911 availability not easy to achieve

According to Stephen Meer, co-founder of Intrado, it is not going to be easy for VoIP providers to achieve seamless E911 service delivery. One reason for this is the high service level currently available to the American public. tmcnet.com reports:

One of the critical issues relating to the deployment of VoIP E911 is the need to develop standardized coverage criteria. In discussions with the FCC, Meer has provided guidance regarding the elements required for nationwide VoIP 911 coverage.

Read More: E911 Expert Warns of VoIP E911 Issues

November 28, 2005

CRTC directive

The Canadian Radio-Television and Telecommunications Commission (CRTC) has stated that all local VoIP service providers in Canada have to inform their existing and prospective customers of the status of 911 and e911 services as provided by them. The providers can use radio, television, print, internet, etc to communicate with the people regarding the status of e911 and 911, by January 18, 2006.

November 24, 2005

NTC ruling in Philippines unwelcome

The NTC Philippines has released the rules to be implemented for VoIP. Leading telecom companies have threatened to take the regulator to court over the rules. tmcnet.com reports:

The NTC ruling requires non-telco providers and resellers to ride on the infrastructure of telcos in providing VoIP, as mandated by Republic Act 7925. The order is set to take effect immediately.

Read More: Telcos threaten to sue over voice over internet protocol rules

November 22, 2005

Skype Faces Legislative Issues in China

Skype's rapid growth throughout the world has been propelled in large part because the platform requires little to no specialized equipment and simultaneously offers users access to both domestic and local calls which are almost always much lower than that over land lines.  This isn't news to anyone.

What is news, however, is the way Skype is affecting the Chinese regulatory state.  China has long been very guarded in the way that they approach internet usage, maintaining strict controls on the flow of information.  It appears that they are now taking a similar stance on internet telephony as evidenced in a recent report on VoIP in China.

November 17, 2005

FCC deadline not to be extended

A federal appeals court has refused to grant a stay order on the FCC deadline for IP telephony providers to supply E911 services. Internet telephony providers will be barred from providing services in areas where the E911 service has not been fully provisioned after the deadline of November 28. voipplanet.com reports:

Last month, VoIP provider Nuvio of Overland Park, Kan., filed a motion for a temporary stay of the FCC order, contending the mandate is impossible to meet and will be financially disastrous for the emerging industry.

Read More: Court: VoIP E911 Deadline Stands

November 09, 2005

FCC ruling

FCC has ruled that Internet telephony providers will not be required to cut off their subscribers in the US even if they are unable to provide them with enhanced 911 emergency services. However, VoIP telephony providers will no longer be able to market their services in areas where they are not able to connect 911 calls to a subscriber’s location.

VoIP providers have filed a petition in the U.S Court of Appeals stating that offering enhanced 911 services requires overcoming several impediments. VoIP providers fear that restrictions on their marketing activities will actually slow down their VoIP deployment and offer an open field to their competitors.

November 05, 2005

FCC regulation for tapping VoIP calls

Opponents of the FCC’s demands for a phone-tapping law for VoIP and other broadband networks maintain that the demand is beyond the scope of the original law and it involves additional expenses for the network owners. tmcnet.com reports:

Authorities are justified in trying to reduce the ways that technology helps dangerous people operate in the shadows, said Daniel Solove, author of "The Digital Person." But a parallel concern is that technology can end up increasing the government's surveillance power rather than just maintaining it.

Read More: Fight over surveillance law won't end technology-government clash

October 29, 2005

Petition against FCC ruling

A number of civil liberties groups and technology companies have filed a petition in the court stating that in adopting the rules related to phone-tapping of Internet calls by the law-enforcement agencies, the FCC has exceeded its statutory authority. The plaintiffs for the petition filed with the U.S. Court of Appeals for the District of Columbia Circuit include companies such as Sun Microsystems, Pulver.com and groups like the American Library Association.

According to the petitioners, the legal wiretapping rules prepared by FCC cover technologies that are not covered by the Congress and its mandates are going to be difficult to meet. The petition states that the order exceeds the authority of the commission, is arbitrary, not supported by evidence, is contrary to the law, and a threat to the privacy of Internet users. The petitioners argue that the government has not provided any evidence that interception of Internet calls is difficult and by extending a law that is meant exclusively for PSTN, it is hurting innovation.

Moreover, ISPs will have to restructure their networks for the benefit of police authorities in order to comply with the requirements by early 2007. Networks will have to be built with “backdoors” that enable law enforcement to eavesdrop on private communication. Legal experts are of the opinion that the government is entitled to monitor communication, regardless of the technology used for transmission. However, it needs to have a proper search warrant and reasonable grounds for doing so.

It is proper, according to some experts, that technology should accommodate the requirements of law-enforcement agencies and that the law-enforcement agencies do not take any extra-constitutional steps. ISP’s would prefer that the case is interpreted in a manner that exempts them from complying with CALEA otherwise they will have to buy and install the devices for wiretapping. Those who support the inclusion of IP telephony under the wiretapping laws contend that if such a step is not taken, VoIP could become a communication tool for terrorists.

Dept. of Justice regulation

According to the department of justice, business users in 19 cities could face higher telecom rates as a result of the mergers between Verizon Communications Inc. and MCI and the acquisition of AT&T Corp. by SBC Communications Inc. In order to ensure that the business users get competitive rates, the Department of Justice has directed these telcos to divest some portions of their fiber-optic networks in 19 cities.

MCI and Verizon are competitors in cities such as Boston, New York, and Philadelphia and they provide connectivity to 350 buildings. A merger would imply no competition to spur competitive pricing for the consumers.

More that 350 buildings in 11 cities including Dallas, Detroit, and Los Angeles are managed by SBC and AT&T. According to the requirement of the Department of Justice, Verizon and SBC will have to offer the connections to the buildings to a single buyer as a long-term lease.

E911 deadline

Lightyear Network Solutions, LLC, Lingo Inc., Nuvio Corp., and i2 Telecom International Inc., have filed a petition with FCC requesting for an extension of the November 28 deadline for compliance regarding 911 services on Internet telephones.

The companies plan to file for a stay order if the response from the FCC is not agreeable to them. Experts are divided in their opinions regarding FCC’s response to the petition. Some feel that given the great deal of significance that the FCC has attached to the ruling, it may not agree on extending the deadline. However, other industry watchers opine that the Internet Telephony industry is moving toward a uniform E911 standard and that the FCC deadline is somewhat unreasonable.

VOIP Inc. is actively implementing the FCC quality requirements in its private network 911, known as VoiceOne. The company, which was set up around 18 months ago, has achieved a $ 50 million run rate. Another example of successfully managing FCC requirements is provided by Intrado Inc., which provides Enhanced 911 services through a number of its E911 deployments in the US.

October 24, 2005

PSTNs and broadband

VoIP and mobile services have made inroads into the PSTN-based voice services. Coupled with the obsolescence of the PSTN technology, this has resulted in a swift decrease in profits for the PSTN. Many fixed line operators are moving toward a fiber-rich IP-based access network that supports voice, data, and video services.

Alcatel provides an Intelligent Services Access Manager (ISAM), which is an IP/Ethernet platform that supports triple play broadband access. It can be used by PSTNs to implement fully converged next generation networks (NGNs). Reduction in the number of minutes per subscriber, reduced average price per minute, and reduced subscriber base are the three main reasons for the decline in profitability for PSTN. Also, as the networks grow obsolete, the operating costs increase.

TDM-based systems that have been running using narrowband digital loop carriers (DLCs) for around 30 years are nearing the end of their useful life and replacements for parts are difficult to obtain. Broadband and NGN architecture allow operators to work with unmanned locations in cabinets and a minimum number of manned central offices (CO). This network model enables operators to reduce operational costs and scale the network as per requirement with relative ease. Fixed-line operators are investing in voice migration and broadband infrastructure that will enable them to offer high-speed data and video services. alcatel.com reports:

Analog telephone adapters (ATAs) allow connection of traditional phones to broadband access lines. They are a good solution for broadband subscribers willing to sacrifice some of the plain old telephone system (POTS) benefits (such as lifeline or home wiring flexibility) in exchange for low-cost PSTN. However, this is not a cost-effective solution for mass migration of PSTN subscribers into the converged core.

Read More: PSTN Modernization in a Broadband Access Network

October 20, 2005

FCC regulation for tapping VoIP calls

The second principle of the FCC states that consumers have the right to use the service of their choice but subject to the requirements of the law-enforcement agencies. Future services will be assessed by a new order as per CALEA. networkworld.com reports:

If that's not enough, the FCC's arguments about why CALEA should cover VoIP just as easily applies to almost any Internet application. This sounds like the FCC will order that law enforcement approve Internet applications before you can use them.

Read More: Still more questions about the FCC order on 'Net wiretapping

September 28, 2005

FCC regulation regarding 911 availability

The Federal Communications Commission (FCC) requires that VoIP providers intimate their customers about the unreliability of their VoIP service. eweek.com reports:

In a public notice Tuesday, the FCC said it will hold off enforcement of the rules until Oct. 31 if VOIP operators have acknowledgements from less than 90 percent of their customers.

Read More: Regulators Give Some VOIP Operators More Time

The telecommunications bill

The US House Committee on Energy and Commerce has drafted a 77-page bill that regulates DSL, cable modem, and other broadband services so that providers do not discriminate between access providers and content providers. eweek.com reports:

The hands-off approach is favored by the long-entrenched service providers, such as the RBOCs (Regional Bell Operating Companies), but it is not fully embraced by all users, particularly small businesses.

Read More:Small Businesses Wary of Telecommunications Bill

September 19, 2005

Bill for deregulated broadband

A 77-page working draft is being reviewed by the Energy and Commerce Committee in the House of Representatives. The draft is intended to add to the Telecommunications Act of 1996 and incorporate aspects that were not considered in 1996. The bill intends to include voice and video over IP, DSL, wireless, and cable services under the same broad regulatory framework. This will help facilitate the deployment of broadband by states at a municipal level.

The Telecommunications Act of 2005 also was aimed at granting municipalities the right to implement broadband without having to face problems from the providers. This should give a fillip to the $15 million municipal wireless broadband plan in Philadelphia, known as Wireless Philadelphia. HP and Earthlink are the leading candidates for the role of network providers. However, the ambitious plan faces competition from companies like Verizon and Closed Networks that have slashed their rates.

September 14, 2005

FCC regulation for tapping VoIP calls

On August 8, 2005, a new rule was announced by the Federal Communications Commission (FCC) with the aim of broadening the scope of the Communications Assistance to Law Enforcement Act (CALEA). The law would require Internet broadband and VoIP providers to facilitate wiretapping for law enforcement agencies.

The ruling has come about because of the increase in the amount of online communication between terrorists and the need for security on all fronts post 9/11. The rule is also a result of the growth of VoIP as a means of telephony and the fact that it is increasingly replacing circuit-switched networks. eweek.com reports:

Experts said it is hard to argue that a VOIP message from one terrorist to another exhorting the destruction of the Met Life Building, or another landmark, in New York City, is First-Amendment protected free speech.

Read More: Is VOIP Wiretapping a Privacy Threat?

September 10, 2005

China Telecom may block VoIP

China Telecom is exploring ways to block VoIP phone calls offered by major VoIP providers like Skype. China Telecom is China's largest fixed-line operator. Skype's free software allows people talk for free over the Internet using computers and microphones. It also can be used to call landlines for free.

Such free services threatens the business of fixed-line phone operators. China Telecom wants to prevent users in China from logging on to Skype's server. It is also trying to monitor and control online data volume. If someone makes a phone call over a China Telecom broadband connection, it will be disconnected. news.moneycentral.msn.com reports:

An operator at Shenzhen Telecom -- a branch of China Telecom in the southern city of Shenzhen -- said Saturday that downloading software for voice over Internet calls is not allowed by Shenzhen Telecom. She refused to give her name. Operators at Beijing Telecom and Shanghai Telecom -- other China Telecom branches -- said they had heard of no such restrictions.

Read More: China Telecom Seeks to Block VoIP

August 27, 2005

New Wiretap rules may create a split in the VoIP community

The wiretapping rules recently announced by the Federal Communications Commission may become a major concern for the VoIP providers in the near future. The US government is contemplating whether companies like Skype and Google should be subjected to such rules. The FCC has already asked the VoIP providers to accommodate law enforcement wiretaps, covered by the Communications Assistance for Law Enforcement Act (CALEA). The commission limited the services offered by the broadband Internet access service providers and VoIP providers.

The wiretap rules exempt some features including Skype's main product and Google's Google Talk. However, law enforcement agencies like FBI and Drug Enforcement Agency are reportedly against such exemptions. CALEA guidelines may force Skype to redesign its architecture and force its subscribers to download new software. Many of the major VoIP vendors like Vonage have been forced to adhere to the government rulings such as E911. redherring.com reports:

The FCC could make the assertion today that Skype and GoogleTalk are both subject to CALEA, and the courts would not be able to overturn it, said Tom Nolle, president of CIMI, a Voorhees, New Jersey, technology assessment firm. It defeats the purpose of homeland security to exempt a form of public network communication from CALEA requirements.

Read More: Wiretap Rules Split VoIP

May 31, 2005

Canadian CEO Seems Unhappy

BCE's CEO Michael Sabia came out swinging against Canadian regulators in regards to price limitations and VoIP.  He stated that large companies should not be forced to have government permission before setting prices for VoIP services.  Basing his argument that there was fair competition with Internet and wireless technologies, he feels that VoIP should be treated the same.  He went so far as to say that the ruling will in fact help the larger companies who "don't need the protection" and not the VoIP start-ups it was intended for.

Excuse me?

I think BCE's board of directors should rethink their choice.  A business man who is complaining that a government ruling is going to help them even though it was intended to stunt their growth in an up and coming technological market?  Hmm.  And I always thought that undercutting the competition was just a nice thing that companies did to help out the poor ole’ consumer.  According to Reuters.com:

[Michael Sabia] called the decision an "incoherent result" and said the regulator had studied the issue through a "badly, badly broken lens." BCE has already said it plans to appeal.

Read more at: BCE CEO slams Canadian regulator on VOIP decision

May 19, 2005

FCC Rules On E911

The rumors were in fact true and the FCC has ruled that VoIP providers must connect their users to E911 networks by the end of this year.  Any company that does not comply with this order could be fined or ordered to cease operations.  However, internet based VoIP services built in to instant messengers are not required to meet the mandatory E911 ruling.  While some say that there may not be enough time allowed for the companies to comply with the FCC order, I think the short time allowance is not without cause.  If they had placed the deadline in a few years time, many companies would continue operations as usual, and not adapt to the new regulations.  Additionally, the FCC would be in big trouble if more people were denied access to emergency services while trying to use VoIP due to the extended time.  According to ComputerWorld:

Vonage praised the FCC order. "The sooner our customers get E911, the better," said Brooke Schulz, Vonage's senior vice president of communications. "We have been asking for this kind of ruling for quite some time now -- since last May, in fact.

Read more: FCC requires VoIP providers to offer E911

May 17, 2005

E911 To Be Forced

Well ladies and gentlemen; "sources" from the inside say that E911 services will be forced on VoIP providers when the FCC convenes on the 19th of this month.  While it is being declared an early victory for the hard lined telephone companies, I think that the average consumer is being left out of the lime light.  The only reason that such an up and coming technology has been pressed to the forefront of the FCC is the tales of VoIP users being in danger and not being able access 911 services.  For instance, would you like to be robbed and shot only to find out that when you call 911  you receive an automated messaged saying the service is not connected?  No?  Well unfortunately that already happened to a family in Texas.  There comes a point where a company has a responsibility to insure customer safety.  According to Light Reading:

Sources who met with the FCC in recent weeks say the ruling will come at the FCC’s Open Meeting on May 19th, and will require VOIP players to implement 911 service on a nationwide basis within 120 days of the order’s publication. They add that publication of the order will come a few weeks after the meeting, which would put the compliance deadline at late October or early November.

"IF" the FCC is truly going to force the issue and the insiders are correct, there will definitely be VoIP corporate heads claiming that the little guy is losing in an unfair business environment.  Unfortunately, business and life are unfair. Even though the start-up cost for a VoIP provider will increase, the quality of service will improve due to increased customer confidence.  So ahead of time I'm saying this and quote me if you will:

Stop whining for being forced to do something that you already should have offered to customers if VoIP is in fact supposed to be a "replacement" technology for a land line telephone.

I want your input on this issue…

Read more: Sources: FCC Will Force VOIP E911

May 16, 2005

Pac-West Telecomm Added To 911 Roster

Well well well, apply some pressure and you get the results.  Earlier today Pac-West Telecomm announced that they would be offering their 911 network to VoIP enterprises.  This comes after Verizon and SBC's decision to do the same.  It may or may not have something to do with the proceeding legislation to regulate VoIP and make E911, as it has come to be known, mandatory.  Who holds the key to E911?  The telecommunication companies with the existing networks.  Who would probably hurt the most from government regulation?  That’s right, the same telecomm companies.  Just as you have seen in Canada, the government is extremely willing to set prices for companies that do not want to play nice.  It would be in the telecom’s best interest to negotiate with the VoIP providers so they can at least get something out of the deal.  According to PRNewswire:

"In anticipation of widespread industry demand for VoIP, as well as FCC regulations requiring E911 capabilities for VoIP providers, we have extended our traditional 911 capabilities to enable E911 for VoIP providers as part of our VoiceSource offering. We believe that Pac-West is the only provider in California that provides VoIP service providers with E911 capability in virtually 100% of the state, in addition to other markets in our Western U.S. footprint"  - Hank Carabelli, Pac-West's President and CEO

Read more: Pac-West Telecomm Provides E911 Capabilities to VoIP Providers

Canada To Shield VoIP Startups

In a surprising move, Canada's telecommunications commission has ruled that the countries ILECs must meet approved prices for their VoIP products, while newer startup companies are exempt.  The decision leaves many with mixed feelings however.  The ILECs which control nearly 97 percent of the countries telecommunications are extremely upset because they view VoIP startups as competitors.  With price restrictions, they can not under cut their competition with prices alone.  Surprisingly enough, they must win out on product quality by itself which costs a lot more money.  Even though it is a victory for the underdog, many VoIP enthusiasts are disappointed that regulation and VoIP are being used in the same sentence.  Their belief that VoIP should not and can not be regulated was damaged even though the decision was in their favor.  I say take what you can get because VoIP isn't a backyard toy any longer and the Bell Corporations aren't going to help anyone out if they don't have to.  According to Light Reading:

“The Commission considers that the use of IP does not define the fundamental purpose of the service,” the majority writes. "From a consumer's perspective, the key question is not what technology is used to provide a service, but rather what use the service is to the consumer."

Read more: Canad Regulates ILEC VOIP Pricing

April 29, 2005

FCC Joins The Fight

In what it seems to be a change of pace, the FCC is drafting a plan to require all VoIP providers to have access to 911 emergency services.  This comes after the announcement that Verizon and SBC will be willing to give Vonage access to their 911 networks for a trial period.  Once the trial period expires, they will evaluate how well the partnership went and then decide if they wish to continue the service.  Despite this new cooperation, FCC Chairman Keven Martin believes that the government needs to step in to speed up the process.  He began having concerns over the 911 VoIP issue when there were reports of Vonage users that could not get a hold of the police or fire departments because their provider did not support such a service.  According to NewsFactor:

"Internet phones look the same as regular telephones," she said. "And even if you understand that 911 doesn't work with your VoIP, someone else in the house, like a babysitter, might not know that."

Read more at: FCC To Require 911 for VoIP

April 19, 2005

Quick! Go Next Door & Call 911!

The battle between the states and VoIP still rages over 911 routing and you can add New York to the ranks.  Because VoIP exists on the internet and has no "hard line", 911 forwarding is by no means easy or cheap.  One way is to go through telephone companies who own the lines, but they are often unwilling to allow the access they need to the preexisting 911 lines.  In order to gain access, 911 calls from VoIP users must be routed to administrative numbers.  Unfortunately, it does not go directly to a dispatcher, but to an operator that "should" route your call to where it needs to be.  This method has gotten scrutiny because the human factor is by no means perfect. 

While it may seem that PBX companies are heartless, they see VoIP as a strong competitor and are trying to cut them down at every instance.  The 911 feature is really the only thing that they can hold over their heads with ease since they can not compete with costs.  At the current moment however, the states are blocked from regulating VoIP in any way due to the FCC.  Even though Texas sued successfully in one case, California has dropped their suit.  According to: ConsumerAffairs.com:

VOIP providers have been growing rapidly but the 911 issue is likely to become a major stumbling block, many analysts think.

Read more at: 911 Issue Becoming an Emergency for VOIP Providers

April 14, 2005

VoIP Regulations Goes Up In Flames

The ICANN, or Internet Corporation for Assigned Names and Numbers, is responsible for managing the Domain Name System and making sure that everyone receives a valid address. Although their main role is very limited, they do hold a fair amount of influence when it comes to internet products and regulation.  The Chairman of the company, Dr Vinton Cerf, recently release a statement in regards to the regulation of VoIP.  In this statement he is quoted stating that, "We don't regulate it."  Cerf then went on to say that it would be a grave mistake to regulated VoIP like a regular PBX network.  Moreover, ICANN's CEO Paul Twomey commented that VoIP service providers should not be forced to provide 911 assistance to consumers. 

While I agree that legislators should not view VoIP as an extension of the telephone, there needs to be some regulations emplaced on the technology.  The average consumer is not willing to put the effort into looking deeply into their service agreements.  People who switch to VoIP services usually cancel their existing telephone line to save the monthly payment.  More importantly, because 911 coverage has always been supported with their telephone, they see no reason why they should investigate if VoIP provides it.  As a consumer, they expect a certain level of protection.  In this case however, the actions of government are only going to be able to force services providers to add this feature.  If the companies are not forced to pay for the emergency service, they will get away with it for as long as they can because that drives down costs.  Some may call it heartless, but others just call it business.  According to ZDNet:

If legislators chose to define VoIP the same way they did normal telephony, Cerf warned, "they will discover that they have legislated themselves into a pretty big corner".

Read more at: ICANN bosses slam VoIP regulation

April 05, 2005

Canada Cracks Down On 911 Service

It seems that the free ride of VoIP providers has come to an end in regards to emergency services.  While this means higher operating costs for the companies, it is good news for you because you the consumer will be provided the necessary information about the amount of emergency coverage that is provide.  However, this new customer protection is for Canada and Canada alone. The Canadian Radio-television and Telecommunications Commission has recently ruled that VoIP service providers have 90 days and 90 days only to comply with their new regulations.  The United States on the other hand is moving more slowly towards regulating VoIP. The US is expected to shortly follow suit considering the widely publicized story of the man calling 911 only to find a recorded message asking him to sign up for the 911 service when he called the emergency hotline when an armed gunman entered his home.  According to Converge:

The state of Texassaid the dangers posed by Vonage’s failure "to clearly disclose the lack of traditional 9-1-1 access" have resulted in tragedy. On its website, Vonage says it offers 911 Dialing to all customers. 911 calls are routed from the Vonage network to the Public Safety Answering Point (PSAP) for the physical area that the subscriber designates. However, 911 dialing is not automatically set-up for use and subscribers have the option to decline 911 dialing.

Read more at: Canada Requires VoIP Providers to Support 9-1-1 in 90 Days

March 04, 2005

FCC Fines Madison River for Blocking VoIP

The FCC has fined North Carolina telco Madison River Communications $15,000 for blocking VoIP calls to their customers. Madison River has assured the public that measures will be taken to prevent future VoIP calls from being blocked. According to internetnews.com:

The FCC action came after VoIP providers Vonage and Nuvio complained to the agency broadband providers are blocking or degrading their Internet telephony services. In public comments, neither Vonage nor Nuvio named the providers blocking their traffic.

Read more: FCC Slaps Fine on VoIP-blocking Telecom

March 03, 2005

Costa Rican Proposal Would Ban VoIP

Costa Rica's telecommunications monopoly, the Instituto Costarricense de Electricidad (ICE), has submitted a proposal for legislation that would basically make voice over IP (VoIP) services illegal throughout the nation. And while this may provide short-term benefits to the telco, in the long run such legislation would seriously hinder the nation's booming outsourcing business, which requires a low-cost telephone service, and could even weaken the nation's economy. According to the UK Register:

According to the paper [La Nación], 20 per cent of Costa Rica international calls are made using VoIP rather than over conventional phone circuits. ICE argues that VoIP ought to be treated as a substitute telephone service and regulated more tightly than data services. It reckons tough rules against "unlicensed operators", including criminal sanctions if necessary, are needed.
P2P VoIP services such as Skype are popular in Central America. Vonage and other US carriers also sell VoIP services in Costa Rica and its neighbours.

Read more: Costa Rican telco lobbies to criminalise VoIP

January 14, 2005

Taiwan to Issue VoIP Regulations in July

With public demand for VoIP services growing, the Directorate General of Telecommunications for Taiwan will issue VoIP regulations in July.

According to DigiTimes Telecom:

The DGT has already published opinions about IP-phone operations, and these were reviewed by local operators of telecommunication services in June and November 2004. DGT will take further steps to draw up supervisory measures this month and in March openly consult all parties concerned about licensed operation of IP-phone services, the agency indicated.
Chunghwa Telecom, the largest telecom company in Taiwan, and three local operators of fixed-line telecommunication services have already offered international VoIP services.

Read more: Taiwan expected to issue VoIP regulations in July

November 23, 2004

FCC: No State Taxes or Regulation for VoIP

The Federal Communications Commission (FCC) has announced that states will not have the right to regulate or tax VoIP providers. Regulation and taxation will be left up to the federal government because VoIP service is an interstate service.

November 03, 2004

FCC to Rule on VoIP Next Week

The Federal Communications Commission (FCC) announced yesterday that it would rule next Tuesday on whether or not voice over IP (VoIP) communication is an interstate service.

According to internetnews.com:

The decision is considered critical to the future development of the emerging Voice over IP (define) industry, which hopes to avoid negotiating rates with 50 separate state governments.
In particular, the FCC will be ruling on a request by independent Internet telephony provider Vonage that would classify the business as an interstate information service, which is no different from applications, such as e-mail. Such a ruling would put VoIP beyond the taxing and regulatory reach of the states.

Read more: FCC to Decide VoIP Fate Next Week

October 20, 2004

FCC Proposes Regulation of VoIP

U.S. Federal Communications Commission Chairman Michael Powell speaking yesterday at the VON Conference says that VoIP will not succeed as it is currently regulated at the state level, with the carriers currently subject to 51 different regulatory commissions. Powell says that he will formally propose this power be shifted to the FCC sometime between Election Day and Inauguration Day.

According to PC World:

The public utility commission system was set up for monopoly circuit-switched telephone networks that tied voice services to the physical networks, a model that doesn't hold for VoIP. Rather the copper, fiber and wireless networks are just transport for applications, with voice being just one of those applications. "VoIP is just a different way to make a phone call," Powell says. "It is a different way, and it needs a different regulatory structure."

Read more: FCC Chair Advocates Hands-Off Approach to VoIP

Syndicate

Add to My Yahoo! Add to MyMSN
RSS Feed Subscribe at NewsGator Online Subscribe at Bloglines

Click Here

Features

Feedback