VoIP Now: Vonage VoIP Installations Courtesy of Endeavour

September 15, 2006

Vonage VoIP Installations Courtesy of Endeavour

Having never used services like Vonage, I can't tell you about any experiences trying to install any necessary hardware. But I can tell you that even for a long-time computer person like myself, I occasionally run into some weird glitch while trying to install hardware related to my computer - such as my wireless router for Internet access around the house.

So anyone just a little reluctant to use Vonage and similar true VoIP providers will be happy to know that the company will be offering installations [ZDNet IP Telephony VoIP] courtesy of a new deal with Endeavour Telecom. Installation costs start at US$99.95 and are aimed at both residential and business customers. Endeavour field techs will represent themselves as being from Vonage, which will be a psychological plus for most people.

As Russell Shaw says (link above), this deal will be a good thing for Vonage. Not only will this increase the chances of new customers, but support calls will be likely be reduced, and only those customers who feel they need the service have to pay for it. And considering that Vonage is reputedly cutting back on their advertising campaign, despite reaching a 2 million customer milestone, it's little things like this that might make the difference between gaining customers or losing them. Of course, adding services like ReVos long-distance calling packages (courtesy of RNK Telecom) will also help.

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September 15, 2006 in Business, Residential, Services, Vonage | Permalink