September 13, 2006
LumenVox Speech Recognition Engine for Asterisk
Asterisk Business Edition will now be including [Asterisk VoIP News] the Speech Starter Kit and Speech Engine from LumenVox at no extra cost. Or you can get the Kit and Engine for US$245 if you're an Asterisk open source community member. Speech processing solutions can be built over the Speech Starter Kit. (LumenVox also has a number of other voice processing packages, including Speech Tuner and Speech Assistant. Their Speech Engine received a Best of Show award at TMC's Internet Telephony Conference earlier this year.)
This is good news for anyone wanting to build advanced voice data applications for VoIP systems using Asterisk, based on the open source VoIP standard, SIP. In fact, this Speech Engine could spur the development of inexpensive voice-triggered CRM (Customer Relationship Management) applications for SMBs and even SOHOs, not to mention enterprises. And now that Pika Technologies just built a seamless integration package for Skype and Asterisk for enterprise use, I can see some pretty sophisticated VoIP call center solutions being created as well. Call Center/ IVR and CRM in a box anyone?
By the way, you can try out the IVR demo for ordering a pizza or checking the weather. Neither my SkypeOut call nor a call from a cordless phone seemed to register too well, but the "woman" for the pizza demo is pretty darn funny. So since she psychically knows where I live, I should be getting a gigantic pizza in about a half hour.
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