August 14, 2006
VoIP Tips: Phase In Telephony Changes
Planning to move from POTS/ PSTN to a VoIP system? Howard Berkowitz says that the move can be incremental, and in fact recommends that approach rather than a wholesale change. Incremental changes, he suggests, reduce the chances of technical problems that come from installing a complete VoIP system. [via Techworld]
One of his key pieces of advice is that any size business that switches to VoIP should also keep one regular PSTN line or mobile phone. That's exactly what I do. I make as many calls as I can using VoIP, but currently keep my PDA phone for inbound calls for anyone who does not use any of the multitude of VoIP soft clients that I use.
Good planning of your move to IP telephony will reduce the problems that are some times inevitable for a new VoIP system implementation.
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