August 24, 2006
VoiP Call Quality: Monitoring Skype Calls
Has anyone been using a recent version of Skype? When I switched to using my desktop computer more predominantly than my laptop recently, I downloaded and installed the latest version of Skype for Win XP yesterday. I've made a couple of SkypeOut calls on the desktop, but it wasn't until about the third one, earlier today, that a web browser window popped up asking me about the quality of the call. I made another call shortly afterwards and there was no survey that time. Maybe it's a random survey that Skype is conducting, what with all the writeups about call quality. I've never seen the survey before, to my recollection.
The good news is that my pc2phone calls are now incredibly improved, due to my new computer setup, which I discussed yesterday in the post VoIP Call Quality Improvement Tips. Also good news, if you've downloaded a new version of Skype, you get several free minutes of SkypeOut so that you can test the quality. Since I can take advantage of the current free SkypeOut promo in Canada and the US, it doesn't matter to me. But if you live elsewhere and have not upgraded, you might want to. I mean, free minutes are free minutes, right?
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