A new troubleshooting tool from Apparent Networks will help assess VoIP network problems prior to deployment. AppCritical already exists, but a new version aimed at SMBs (Small and Medium Business). [via eWeek]'
The tool is said to have a low-startup curve and requires little training. But at US$40,000, I can't see a lot of SMBs - especially those falling into the "S" category - being able to afford this. What I do see happening is for VoIP solutions integrators/ consultants purchasing the tool and hiring themselves out. Less headache and cost for SMBs.
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