June 23, 2006

VoIP Firms not replying 911 calls

The Federal Communications Commission ruled last year that the VoIP service providers must offer E911 service to new and existing customers. FCC outlawed the companies from advertising services, which do not take E911 functionally.

The recent developments show that a good number of VoIP service providers are not following the mandate. On many occasions, they do respond 911 calls. It is a matter of concern for the FCC, explains its chairperson Kevin Martin. What is more shocking the fact that some of the VoIP service providers add new customers without offering 911 facilities!

Half of the US VoIP providers confirmed the FCC that they are providing E911 services to their customers. However, most of the Net Companies are not co-operating the FCC. They are still offering the VoIP service without E911 facilities since FCC enforced the law six months ago. BroadVoice does not provide 911 services while MyPhoneCompany.com considers E911 an option not compulsion, something that FCC restricts.

Via: [Yahoo! News]

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