Free VoIP calls may be a good reason to switch to VoIP. However, customers must be aware of the pitfalls, as well. They must keep in mind that that the next VoIP call they receive, someone selling raffle tickets may be speaking on the other end of the line.
This nuisance may hurt business customers of VoIP more. Solutions to deal with the phenomenon of SPIT are on the way. For example, Massachusetts-based Sipera is developing products that fight VoIP spam by monitoring VoIP traffic and looking for anomalies in call patterns.
Via Red Herring
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