April 15, 2006
Human Error at NASA causes VOIP shutdown
According to sources, the system shutdown at NASA's Washington D.C. headquarters took place when an outside technician working on a contract basis deleted the entire NASA Headquarters VoIP user database by mistake when he was adding some new VoIP user accounts to the system.
As a result, the VoIP system went down from around 1:30 p.m., April 12. Technicians finally back network online by 3 p.m. However, the VoIP phone service was reinstated by 7:30 p.m.
Via VoipNews
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