February 02, 2006
Keynote Systems releases study on consumer VoIP quality
Keynote Systems has released a new study on consumer VoIP quality. The report states that although the reliability has improved but the audio quality is far behind the traditional phone service. The testing was done from mid November till the end December 2005. During this period eleven services were evaluated. Time Warner Digital Phone emerged as a winner in terms of both audio clarity and reliability while Verizon’s DSL emerged as the most reliable network. Three VoIP providers reached a toll quality audio which exceeded MOS score of four out of five. One of the major areas of concern is that there has been no considerable change in the amount of audio delay present in VoIP calls over the past six months.
via [Von Magazine]
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