RBC Financial Group will be utilizing the services of Bell Canada for Internet telephony. Bell Canada will partner with Cisco Systems and IBM for this project. Around 8.400 bank’s phone line would be converted to VoIP. It will help in increasing productivity and efficiency at RBC and reduce costs. Bell Canada along with IBM will be providing IP telephony support in addition to pro active network monitoring and management of all IP telephony infrastructures. Bell Canada will be handling systems integration, planning, design and implementation of new infrastructure along with testing, training, auditing, follow up and support.
via [TMCnet]
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