Vonage intends to keep marketing its services even though it has failed to comply with the FCC deadline of November 28 regarding provision of E911 services. In its compliance report, Vonage has mentioned its capability to provide a callback number and a fixed location for 911 operations for all its users. However, only around 26% of Vonage’s one million customers have access to nomadic E911 service. Vonage has filed for a waiver of the ruling and has stated that by the first half of 2006, 97% of its subscribers will have E911.
Vonage has mentioned that it has 125 employees working toward E911 deployment and stated that it has put in more than $ 50 million in the project. In its waiver filing, Vonage claims that its efforts to provide nation-wide E911 services in such a short timeframe have been slowed down by the lack of precedent and insufficient resources to turn to for guidance.
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