Several businesses such as the New York-based brokerage firm Coldwell Banker are realizing the benefits offered by Internet telephony. According to Info-Tech Research Group, 50% of all businesses should be using VoIP by 2008 and by 2015 every business will probably be into using IP telephony. techtarget.com reports:
Yet while a host of benefits await-cost savings, efficiencies, applications that can be tied into the system--make no mistake: This is a vendor-driven upgrade. Leading telephony vendors have all but discontinued their traditional time division multiplexing (TDM) private branch exchanges (PBX), opting instead to make all of their products IP-enabled.
Read More: MAKING STRIDES WITH VOIP
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