September 27, 2005

VoIP migration

When Provident Funding Associates LP decided to shift to VoIP to manage its growing communication needs in a cost-effective manner, it assessed VoIP solutions provided by a host of vendors including Cisco Systems Inc., Nortel Networks Ltd., Avaya Inc., etc.

The investments that were required in implementing solutions developed by the larger vendors did not assure the company of an early ROI. Also, the solutions proposed required the purchase and installation of around 200 discrete items, which would have made the management of the VoIP network almost as difficult as the legacy network that they wanted to phase out. VoIP systems require several pieces of equipment such as media servers, voice mail servers, gateways, etc that need to work together, whether housed together or separately.

Provident wanted a system that would integrate with solutions in-house and the company need not have to hire an outsider for managing the system. Large companies can promote their proprietary standards on the strength of their already established client base. Provident finally decided to implement Zultys MX250, which is based on open standards and required only seven components to run the VoIP system. The MX250 provides a PBX and Internet gateway in one box.

The ZultysMX25 can be employed as a SIP gateway and can also handle up to 30 simultaneous calls. Provident also benefited from the fact that any SIP-based handset can work with the Zultys equipment. Implementing the Zultys VoIP system has enabled the company to save on the cost of internal calling which used to be around $ 300,000 per annum. Provident will also be able to do away with six Primary rate Interfaces (PRIs), which will result in annual savings of $ 500,000.

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