September 25, 2005
VoIP implementation
eBay’s acquisition of Skype has brought into sharp focus the manner in which companies will choose to communicate in future. Skype adds around 170,000 users daily to its roster of around 55 million users. This implies that people have been quick to appreciate the benefits of Internet Telephony.
Vendors of traditional telephony have also decided to jump onto the IP-telephony bandwagon. In the UK, BT Global Services does business of around £5bn with its corporate clients, out of which £300m comes from calls revenue. The advent of IP may well signal the end of this stream of revenue. Implementing IP telephony will help to cut costs because of the cheaper calls, reduced maintenance bills due to remote maintenance, and reduced mobile bills.
However, it is important for companies to time their migration to an IP system such that they extract the maximum ROI from their existing telephony network. VoIP offers a very distinct advantage if the company has several locations but for a single office, a change to VoIP may need more justification than just reduced charges.
Some companies that have implemented VoIP have also continued with the traditional telephony network, which they hope to phase out once they feel satisfied with the QoS and speeds offered by VoIP
--
Did you enjoy this post?
« Inmarsat Regional Broadband Global Area Network | Main | VoIP migration »
