August 26, 2005
Concern about the VoIP 911 Emergency Dialling Service
The Federal Communications Commision (FCC) has set a deadline for providers of internet-based telephone calls to get confirmation from their VoIP customers that they understand the problems they may encounter while dialling 911 emergency service. The customers who do not give the comfirmation are likely to be disconnected. The service providers now urged the Commission to extend the deadline so that they can get response from all the customers. The deadline has been given for Monday, 29 August 2005.
the coalition of providers have requested the commission for an additional deadline of 90 days to get the confirmation from the customers. The decision of the FCC to give a deadline is based on the reports that VoIP users are having problems in connecting the 911 Emergency service. Vonage, the biggest VoIP carrier has informed that it has received response from 96% of its customers. Another carrier, AT&T Corp. said that it is receiving customer acknowledgments at a faster pace. technewsworld.com reports:
Unlike traditional telephones, where phone numbers are associated with a specific location, VoIP users can place a call from virtually anywhere they have access to a high-speed Internet connection. But that can make it difficult to connect VoIP accounts to the computer systems that automatically route 911 calls to the nearest emergency dispatcher and transmit the caller's location and phone number to the operator who answers the call.
Read More: VoIP Providers Again Ask FCC to Extend Deadline
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