December 09, 2004
IM Firms Should Invest in VoIP
Major instant messaging firms such as America Online, MSN, and Yahoo should integrate VoIP technology into their existing services, according to ABI Research.
From vnunet.com:
The ABI Research report predicts that these benefits would flow both ways: the larger IM company would gain instant entry to a new market with tremendous growth potential, and the smaller VoIP provider would enjoy vastly increased resources, credibility and a huge existing customer base.
Consumers would benefit from the ability to integrate computer-based voice messaging with their landline phones.
With such a merger, the analyst said, emerging VoIP providers would be able to compete more effectively against the cable and traditional telcos looking at VoIP revenue.
Read more: IM firms urged to buy into VoIP services
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