October 14, 2004
Vonage, Intrado Plan Emergency 911 VoIP System
Internet phone service provider Vonage along with emergency telecom specialist Intrado have announced that their initial trials to create a VoIP 911 emergency phone system have been successful.
According to ZDNet:
While they have been hailed for costing up to 30 percent less than traditional dialing plans, voice over Internet Protocol (VoIP) services often do not include the ability to dial 911. The reason, mainly, is that VoIP calls are routed over the Internet, while most emergency calling centers are only capable of receiving calls using older circuit-switched telephone technology.
Most second- and third-tier providers have problems routing calls to the appropriate emergency call centers and suggest that customers keep a cell phone on hand just for such a purpose. While the industry's elite have licked the routing problems, it's questionable whether an emergency operator knows the caller's location with any real certainty, which is a life-saving demand federal regulators put on traditional landline and cell phone service providers.
Read more: Vonage talks about 911 advancements
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